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Quite so bonzaco that would, in a great many cases, help us in getting our job done tremendously as I almost refuse to invest in stock now as it simply becomes dead money sitting on a shelf more often than not and I have over £10K’s worth to prove the point as well! I may as well have thrown my money down the drain and it’s a mistake I fully intend not to repeat if at all possible.
You may have noticed too that whilst the spares prices for many have risen to ridiculous levels for some machines the stockholding in the UK has also gone down, if there even is stocks held in the UK these days. At times I feel as if the burden of stockholding and, by default, the cost of it as well has been shunted onto us *and* we have to pay silly money for a lot of it. Servis being a prime example, I mean they’re having a laugh with a motor that costs more than a new appliance, modules that cost more than half the price of a new machine. Problem is, many customers, insurers etc. seem to think it’s us that’s ripping them off when it’s not.
Stock levels can make or break a service organisation very easily and they can also be used to gauge whether a contract is worth having or not and, on investigation, you’ll find that you’re not being paid enough for a lot of them to justify investing your hard-earned in stock that will ultimately become worthless. For example when we finished with Zanussi we had over £60K of stock on the shelf, that was all the slow or non-moving spares we didn’t want, we kept the useful gear. 😉
K.
LOL, indeed, along with many others but the one I like best is that very statement from the captain of the Titanic. 😉
K.
Are we having fun yet? 😉
I have heard tell of rather a few people jumping ship in the past wee while as well which doesn’t bode well at all.
But everything’s fine, there’s no problems….
Where have we all heard that before? 😕
K.
ted wrote:All of you are aware that the balance of 1st time fix and van stock is an extremely hard subject.Whilst those of us who do a majority of one brand have a chance of a decent 1st time completion rate (within that product group), as we all expand to multibrand the sums do not add up.
This is exactly the point I’ve been trying to get across for years and a debate in itself!
When you are in a position that you describe doing single brand life is easier (note I didn’t say easy 😉 ) than doing multi brand as, quite simply, your chances of a first time fix is far, far higher than on multi brand. Indeed the same extends to niche products and brands as well as you simply will not carry stock to enable a first time fix.
The nitty gritty of this is that, in my own business, if we do not achieve a first time fix on one call it costs us the profit on three calls! You simply have to build that into your costs.
Again, with stockholding, stock costs money to get then it lies on the shelf and with the high model turarounds these days and model changes even within a production year it can become worthless very quickly indeed. You have to ask yourself if you can afford to lose that money as, in the end from past experience, we all know full well that in many cases it will have to be written off. Additionally it costs money to move stock, people forget that! You may well need an employee or employees simply to handle it, it needs unpacked, checked, labelled, allocated, systems updated and then it has to get to the engineer that needs it, that all costs time and money to do at any commercial level.
I could go on, but I won’t I’ll simply say that there are a lot of costs that repairers and work providers do not take account of in many contracts that they should and maybe this thread will provoke some thought.
K.
Alex wrote:I suppose they may start approaching Service Force agents individually. Something tells me I won’t get such a call.
Somehow I doubt that Alex! 😉
But anyway, rumour has it (because I can’t tell you it’s fact for legal implications 😉 ) that two agents dropped them last week!
K.
Alex wrote:Sorry I know that London is the capital. I will admit I was looking no further than a few junctions down the M5 and then across to the M6.
You’re getting VERY warm! 😉
With both.
Alex wrote:I must assume there are a few shennanigans afoot? I can hear a time bomb ticking I think.
Now how on Earth would any of us know if anything was going on? 😈
K.
Alex, you can access the site from anywhere you can get on the internet remember. 😉
But it’s okay we know who it was and there is a strong link between our favourite WP (from SOS 😉 ) and the said party that got kicked off. Basically, it looks like a dummy front company for them, or maybe some of the staff, to grab a slice of the work. Reputededly this was to be one of the so-called “Supercentres”, more in the “Hubs & Spokes” thread in the Rumour Mill.
The details are all clocked. 😉
K.
Guys,
Please put your thoughts in the Network DASA forums, trust me all the comments are looked at reviewed and, even in some cases already, has led to changes being made. But as the old saying goes, if you don’t ask, you don’t get!
This is being done for the trade, not for anyone to make a profit from it other than the people on the ground doing the work and it is truly a labour of love as the effort going into this is phenomenal from some of the people involved. But as I keep saying, they need your opinions and ideas as well as their own.
K.
The word is that if you recieve any work through Network DASA that you will not allowed to continue working for N**N at all in any way, shape or form.
In other words, said party is (IMO) using restrictive business practises through an unfair contractural clause which is bordering on illegal if it is not actually illegal. Apart from which that’s hardly the mark of a company that wants to help it’s members is it?
K.
Well there’s a surprise Toni…NOT!
You happen to be slap bang in the middle of an area where another company that was doing the work resigned because they dared to work for another company that the one you refer to appears to have taken the hump over. 😉
Were the previous agents pushed into that decision…make your own mind up!
A wise move though Toni if you want my opinion.
K.
I’ve had it, the gloves are off and the pressure is now going to get ramped up a notch.
Interestingly our “danny” was back on the site this afternoon but hasn’t read the access message I sent and probably was none too happy when he got the “you’ve been banned from these forums” screen either! 😈
One shite ferreted out. 😀
See the new assult on NESN in the forums and I’m working to get the bastards something else to think about by midweek as well.
K.
don wrote:As a certain Baldrick would say ” I have a cunning plan” . 😉
Indeed, they have a little surprise awaiting if they try that on again! 😉
K.
Re: Hub & spoke
ted wrote:Lets jazz up the idea of HUB and SPOKE.
Indeed, let’s do just that.
This is purely a way to devolve the administration, the risk and still skim a nice little earner off the top thank you very much, nice work if you can get it.
There’s just one small snag for the whole idea though and that’s finding people stupid enough to take it on, especially given the givens about the party in question. Hardly the best financial bet on the face of the planet are they?
Sorry but I can’t see that ever working, there’s little enough money in the industry as it stands without installing still more parasites into the money chain.
K.
Re: commitment
Mark wrote:gentlemen today I phone ted and caught him making a deposit but with true dedication he still answered this phone.
At first I envisiged Ted in the bank, then the penny dropped! 😆
Mark wrote:well done ted keep up the good work whatever that might be?
Indeed, there has been a lot of work put into ND as well as other things.
K.
