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Re: ISE1406W not heating water
Just wanted to post an update on this.
While the resistance measurements for the thermistor (when dried) were plausible, they didn’t seem particularly stable or predictable so I fitted a new thermistor to be on the safe side, it being an inexpensive part.
I left the top and rear panels off the machine for a couple of days and gave it periodic bursts with a fan heater directed at the drum to dry it out thoroughly.
I cleaned up the hose and breather from the soap drawer where they enter the drum and refitted them using silicone sealant. There was extensive limescale residue running down the outside of the drum from the hose which I hadn’t seen at my first investigation because of poor light on that side of the machine – my mistake. This water was landing on the collector tray under the drum then running to the back, hence the appearance of a leak at the rear.
I left it a day for the sealant to go off then I ran the machine a couple of times without the top or rear panels on and wasn’t able to observe any leaks.
The first cycle I did was a 95 degree white cotton wash. I was surprised to find that it didn’t begin to heat the water until about 15 minutes into the cycle, but it did heat the water such that the glass was too hot to touch comfortably. It did however trip our RCD part way through heating. I reset the RCD and a couple of minutes later it tripped again. Then I ran an extension lead from a non-RCD protected socket (don’t try that at home, kids) and the cycle completed fine. I’ve done a few 40 degree loads since then which have all been fine; the glass gets warm and the washing comes clean, and there has been no more tripping the RCD. Time will tell whether tripping becomes a problem on certain programmes/temperatures, but hopefully it was an anomaly. If anyone has any other suggestions though, I’d be happy to hear them.
So the good news is that there doesn’t seem to be anything wrong with the controller. 🙂
I also put a bit of silicone near the front of the soap container, in an attempt to prevent the corrosion getting worse up there.
So it seems like we’re back in action, and we’ve even cleared the backlog of washing in time for Christmas. 🙂
Thanks,
Jon.Re: ISE1406W not heating water
PS – I feel foolish now to have found this post:
where the OP describes very similar problems. I think it’s highly plausible that we are guilty of overloading the machine (though probably not oversoaping). I’ll try to get it properly dried out and see whether that affects the heating. Then see if further sealing is also required.
If anyone thinks other advice would be relevant, please feel free. Oh, but not ‘search before you post’, please – I’m embarassed enough about that already.
Re: ISE Appliances cease trading-who deals with warranty cla
…but presumably someone bought the AXA policies and, hence, the liabilities. So if I could find out these details there should be a (albeit small) possibility of getting the new insurer to cough for a repair. How might anyone find out who owns these liabilities? There’s not much point paying an insurance premium if the insurer can’t even be contacted in the event of a claim.
Re: ISE Appliances cease trading-who deals with warranty cla
When I bought my ISE10 (1406W) back in Jan 2008, Dave Quinn told me that :
“The warranty for your machine is backed by AXA and the details of your warranty have been forwarded to them. In the event of ISE Limited failing the insurance company would contact you with alternative contact details for any parts or service work that you may require.”
However, I’ve never seen a policy number or anything so I’ve no idea how likely it is to get any joy out of AXA. Our machine sprang an (internal) leak last night, so I’ve only just found out that ISE has been dissolved when trying to arrange a repair. The independent who supplied the machine, Honeywood UK Ltd, ceased trading in August 2013.
Anyone got any advice? It seems like a no-brainer that a machine sold with an insurance-backed warranty should retain that if the manufacturer/retailer goes under, but I realise that real life is not as simple as we might like to imagine.
TIA,
Jon.Re: rangemaster 8090 no power
Hi,
I had a Smeg cooker with very similar symptoms this week. Turned out that there was a fault in the terminal block where the mains supply came in, so the Neutral was not connected to the cooker. This meant that all the neutral terminals I tested inside the cooker gave a live reading.
I’d suggest checking the supply right from the plug/mains outlet and follow it through the cooker to see if there are any broken, loose or corroded connectors.
That’s not to say that it couldn’t be anything else, but at least this is a place to start. Hope it helps.
Jon.
Re: ISE 5 review: rather long!
Thanks for this detailed review Kate. Out of interest, why have you not tried 1600rpm yet?
Cheers,
Jon.Re: Our ISE 10 arrived today
I’d have to disagree, I like the stainless inner. Besides, it means we don’t need a mirror downstairs 😉
Re: Our ISE 10 arrived today
Yes, we got one in January and we’ve been impressed with it. As you say, pretty quiet and nicely designed. The only problem with ours is that the door seems to take a real push to make it close. It’s not enough to be a problem to us, but I’m not sure that, for example, an elderly relative would be able to close it. It needs enough force that you’re almost pushing the drum to the back of its travel. Is this the same with yours? Is it normal?
Jon.
Re: ISE 5 or ISE 10 buying advice
Just to complete the thread, more or less: After a great deal of deliberation I ordered the ISE10 (1400 spin) from my local man last Tuesday for a breathtaking £734. Hopefully it should be with me by the end of this week.
I’m certainly looking forward to having clean clothes again 😉
Thanks for your advice.
Jon.Re: Washer flood prevention valves
Yes, you’re probably right. The last flood I had was caused by a pipe to the pressure switch which had been rubbing against the tub and had worn through. There was no warning, I just came downstairs one morning (half an hour after the wash had finished) to find the kitchen flooded. I mopped it up and it was all fine, but if the water had sat there for a couple of hours longer it might have been a different story. It was all down to an unlikely set of circumstances, I was probably just rather unfortunate.
I suppose that if you had a blocked outlet then at least these valves would operate after the wash water was pumped out and prevent it filling for the rinses.
In any case, I’ll make sure the insurance premium is always paid on time 😉
Thanks
Jon.Re: Washer flood prevention valves
My advice would be to make sure your house insurance is always up to date.
Fair point – it is, and they’re always forthcoming over repairs if we have a problem, but the floor runs right through under the kitchen units and continues on through two more rooms so I’d really rather avoid the upheaval of having to replace the whole lot in the unlikely event of it getting flood damaged. Just wondering whether I can spend £50+postage now (which is the amount of the policy excess) and save myself a load of hassle.
As you point out, however, if it stops working then maybe I’ll end up having paid £50 and still getting hassle.
I’m really not sure whether it’s a good idea at all, so I am really interested to hear people’s views.
Thanks,
Jon.Re: ISE 5 or ISE 10 buying advice
Thanks for the info Jim – is that price of £790 for the 1600 spin machine? Do you know if there are still any 1400s left?
Another question – if I moved to another area would another agent carry out work under the guarantee? Is the guarantee transferrable to another person if I sell the machine for some reason?
Thanks.
Jon.
