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Didn’t foresee this little lot though, did they?Trouble with crystal balls is they smog up after about 1980.
Chris (still lightly shy) the Penguin.
NEFF – it’s still Bosch quality, but probably more available. Be warned – it’s still got a digiboard in it though!
Rule of life – you gets what you pay for………….
Also, you need to put the cost of service into perspective with the cost of the appliance in the first place. Smeg appliances are generally expensive, so factory service and parts tend to be as well. The appliances are generally reliable. so it’s more bad luck than anything when you get a major failure as you have described.
The digiboard in the Bosch is around £85 + vat if I remember correctly – and they can and do fail!
Good luck,
Penguin.
Nice one Dave, but a bit pricey. I think we’ve solved it with that low pressure inlet valve that Hotpoint supply for the top loaders (151515?).
Anyway, it seems to work and the bilge pump is on a float switch……………. Wonder if I’m insured?
Penguin.
bIME, usually teachers say they won’t be home ’til 4pm (earliest) and we work accordingly.
You’re not still doing AM/PM are you?
Anyway, if you’ve really got a nasty peice of work – tell the rest of the local lads. Then the customer’s got to pay for manufacturer service…………
Me? Devious? Never…………… 😈
Penguin.
You need 1pr of 4819 310 88529’s. If you fill in the form in “Help Desk”, someone will advise re price and availability on Monday.
Regards,
Penguin.Are we feeling a touch cynical E? The extra weight might just steady things down a bit! At least until it rips off the bottom,fills with water and explodes……….. After all, the concrete falls off if you smile at it!
I must be a cynic too!
Penguin.Put our details on the database about a month back and have today attended to Rosie’s W143S Indesit problem (see public forums).
The system works, thanks UKW! 😀
Sign up!Penguin45.
Good post from Dave. Is it still early days for your business SL? I found after a couple of years the referral method of getting work gradually took over, which generated better quality customers (Isn’t that a terrible thing to say?). The main points which make it happen are:
1) Good telephone service – somebody who knows even a little bit will weed out the rubbish.
2) Carry plenty of basic stock
3) Smile! Actually far more important than most people realise !!
4) Try and do it right and stand your guarantees. All repairs go wrong occasionally and experience says just sorting it with no fuss or bother gets you more referrals!
5) Get rid of the Thompson advert! Everybody gets a copy of Thompson’s, regardless of whether they have a house phone or not. People who do not have home phones in certain areas round here don’t have any money (Another terrible thing to say).
6) Use positive negative tactics. Got someone wanting a free estimate? Won’t believe what you tell on the phone? Refer them to the local idiot who DOES do free estimates. If it all goes to the proper plan, you get to go along later and sort out the mess (for more than the original quote!) Also, you’re wasting you’re competion’s time, instead of your own! Personally, I tell these type of customers that Mick’s a nice guy (he is) and he won’t rip them off (he won’t – he can’t do the job if it’s not a blockage or a pair of carbons). The bit you don’t mention is that he’s an idiot! I used to feel guilty about this, but Hey, he brings me all the dishwashers to fix and anything else he hasn’t got his head round. It’s cash and I don’t have to drive, so I give him a preferential rate and try and teach him a bit. Forehead’s sore from banging it on the workshop wall.I think I must have a nasty and devious mind. However, I’ve been a sole trader for 11 years, I enjoy it, I make a living and with UKW I now feel that I belong to a community. I may never be a millionaire, but quite honetly, I wouldn’t change a thing – apart from a lot of the machines!
Regards,
Penguin.Good luck then, but be realistic! The Miele range is fantastic: rugged properly built appliances that will take family use for years, but can be a bit scary if they do go wrong.
Up here (Leeds), the Bosch 1200 Exxcel is going for £320, which is pretty reasonable IMO.
If money really is a problem, cut down the spin speed on the Hoover of choice – it does make a significant price difference – and make a saving there!
Best wishes,
Penguin.Stop messing about and go and buy a Bosch. It’s not that much more expensive and it will last a reasonable length of time.
Maxx’s and Exxcel’s are excellent. 1200 spin is perfectly adequate, bearing in mind the adage that the faster it spins, the more it shakes, the more it shakes, the faster it falls to bits!
Going from memory, an 800 spin machine extracts 58{e5d1b7155a01ef1f3b9c9968eaba33524ee81600d00d4be2b4d93ac2e58cec2d} of water retained in a mixed cotton load, 1000 does 62{e5d1b7155a01ef1f3b9c9968eaba33524ee81600d00d4be2b4d93ac2e58cec2d} and 1400 does 64{e5d1b7155a01ef1f3b9c9968eaba33524ee81600d00d4be2b4d93ac2e58cec2d}. You don’t get anything extra with the high spin except extra stress on the appliance.
Sorry to be so blunt, but the C word just sets me off………
This is a personal opinion and entirely reflects the experience, personal bias and general degree of damage done to me by all machines over the last 17 years.
Regards,
Penguin.
