[peterjay]

Re: DSG/RepairCare Rate Cuts

lee8 wrote:My initial thought is that RC would/should have told DSG that if there is no room to negotiate or increase the service would be removed without notice, which would leave DSG in quite a large amount of brown stuff, imagine Mondays headlines.

Then the sceptic in me thought maybe the reduction isn’t all DSG without some incentive to RC or their parent company.

I feel a “For sale” sign appearing soon.

Maybe UKW should offer, £1.00 would be a fair price. 😆

in my opion repaicare have bottled it
the thought of loosing such a profitable account
lets face it repaircare arnt loosing a penny
the drop in rates have been past straight to the engineers not repaircare
my guess at present repaircare charge dsgi £65 per call +at least 60{e5d1b7155a01ef1f3b9c9968eaba33524ee81600d00d4be2b4d93ac2e58cec2d} markup on spares less £41.50 paid to engineer = ave £40 to repaircare for every call they take at present 2500 a week hence £5million paid to directors last year whos the mugs!!!!!

[peterjay]

Re: DSG/RepairCare Rate Cuts

adv wrote:just owt of interest, got cus with, seimans t line intigrated w /dryer. the motors gone, £245 quid. done repair care website put details in an they said quote was £129 mmm sounds a bargain how does that work en lads ?

they will charge you £129.00 on your card send an engineer out to look at machine
the engineer will report back to r/c that the motor has gone they will then look at the cost and advise you the cx that the part is either out of stock with no del date or the part is obsolete

they will then refund you the £129 less the call charge of £45..+vat
you refund will hit your account in aprox 6-8 weeks

sure helps their cash flow!!!!!!!!

[peterjay]

ive had mobile card readers in the vans for a year now most of the time ok but check your aera for poor signals
dont always work
other down side it can take 5 days to clear account into your bank

[peterjay]

we use 10 pcs and 2 laptops on both connect and qualtex but have a static ip address through our server this proberly helps

[peterjay]

call to connect too
i spend 70k a year with them but im a repaircare agent

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