[phianne]

Re: samsung RS21 strange problem

thanks for this Bob.
Phil

[phianne]

Re: Samsung RS21dcns – water problem

good to hear – though i would wait a few days to be sure (although there is no reason why all shouldn’t be good).
now for me to pick your brains a bit. i discovered yesterday that my water bottle was leaking, noticed air spurts when using the water dispenser and when i took out the bottom drawer, low and behold a puddle. obviously burst when it froze previously even though just a tiny hole. Q. was the bottle difficult to fit? the pipe to the valve at the back seems a bit awkward looking.

[phianne]

Re: Samsung RS21dcns – water problem

good luck. a couple of wee tips from my experience, as i already said, make sure well defrosted, including the bottom drain hole. go easy taking out the old main defrost heater, you can cut your hands on – and damage the evaporator fins, best to gently twist open the metal retainers st both sides with pliers. Make sure the new cover panel fits on snug, there are little retaining clips both sides and i had a bit of maneuvering to get these to stay in place.

[phianne]

Re: Samsung RS21dcns – water problem

i got my bits on ukanfixit.co.uk who sell them as a kit and also have some good stuff on their site as to how to fix it. The store on here also has all the bits and you could compare the prices. I tested all the parts on my fridge as per instructions on ukanfixit and they all metered out as ok, hence going for a swap out of all the bits in one go eventually. you could try testing and replacing one bit at a time but, as i said, this could take some time. It is likely that you will need the new cover whatever is wrong as the polystyrene in this breaks down with ice/water ingress and is seemingly un-repairable

[phianne]

Re: Samsung RS21dcns – water problem

hi alscoob
Sounds like the defrost problem that is common in RS21s. It can be a combination or one of 5 things which go faulty. Defrost sensor, thermal fuse, defrost main heater, defrost tray heater, back panel. I fixed mine a few weeks ago, same problem. My advice would be to replace all bits in one go, trial and error could take weeks and you’ve gotta defrost and strip the back out each time. The full repair kit cost me about 100 quid and there’s good advice and videos online on how to go about it. You will also need a new water bottle.
When you get round to it, use a hair dryer propped outside the fridge to quickly defrost but be sure that the bottom drain hole is clear before starting up again, check by pouring some water down and seeing it drain away. This takes a bit longer to clear but will cause probs if still blocked when you start up again.

[phianne]

Re: Samsung RS21 – another thread re frosting

i bit the bullet and bought the rest of the repair kit parts – defrost sensor, thermal fuse, both heaters – and fitted them a week ago. could’ve taken many weeks doing one at a time at which point the new cover may have become damaged by prolonged over-frosting and saturation. so far so good a week in. strange (unless things go pear shaped again) that all the above components were metering as ok against the recommended values.

[phianne]

Re: Samsung RS21 – another thread re frosting

well, i fitted a brand new cover 5 days ago and it has iced up again!!! anybody have any suggestions? all the components are metering as ok (as per my original post) could it be the defrost sensor??
thanks

[phianne]

Re: Samsung RS21 – another thread re frosting

thanks Bob

it’s frost and ice, lots of ice. i guess i’ll see how my new seal on the cover performs over the next week or so and take it from there.

phil

[phianne]

Re: Samsung RS21 – another thread re frosting

sorry, posted twice, internet dropped while posting. Mods, perhaps you can remove one? thanks

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