[QualtexKent]

Re: Connect Distribution/Merloni spares

Goatboy wrote:Surely the point of this thread is to complain about Electrue, and I’d like to do just that! They thoroughly deserve a good, hard kick in the ballards for their level of service.

The only reason they are good, is because they stock the wierd little things other people don’t. Beside that, I can’t think of a good thing to say about them.

Everytime I deal with them lately, something goes t1ts-up, and I don’t even get a sorry from the generic telephone-monkey!

They suck! :protest:Hi…i can help you..please give me a call on 01795 596750 ext 201 or 210

[QualtexKent]

Re: Qualtex South West Closing

Hi..If we can reassure you.. Kent call centre is here to help you we are a Great team very friendly and have years of technical experience you can call us on 01795 596750..kind regards from all the team at qualtex kent

[QualtexKent]

Re: Qualtex South West Closing

Morning Dick,

Just to let you know Pete Stevens at the WTA meeting is still with us; and can look after any customers from the south west depot you can contact him on 07917870467 pete will be able to help with the following post code areas TA EX TQ PL TR DT BH SP SN SO RG AND BA

Or you can call the call centre on 01795 596750 we have a technical team waiting to help with 80 years plus combined knowledge..or you can visit our trade web site http://www.qualtexuk.com please remember WTA members have a 5pm cut off for next day delivery on request.

[QualtexKent]

Re: QUALTEX SUPER LATE NEXT DAY SERVICE !!!!!!!!!!!!!!!

Good afternoon John

If you would like to contact me direct at angela.hughes@qualtexse.co.uk I will endeavour to open your account Monday.

Look forward to working with you.

Regards

Angela

[QualtexKent]

Re: masterparts info

Hi Shaun…
My name is Angela i work for Qualtex..would love you to open an account with us..We are Manufacturers and Distributors of Appliances and replacement parts..we have a friendly fully trained call centre..with a combined technical knowledge of over 50 years.We are a standard rate call,many of our competitors are a premium rate .We can offer you a late cut off time of 4pm for next day delivery,We have 5 depots arround the country all offering a trade counter service with a free van delivery for white goods just incase you have a write off.The call centre is open from 8.30 till 6pm monday to thursday & 8.30 till 5pm on a friday…we have a web site http://www.qualtexuk.com ..please give me a call on 01795 596750 ext 201..

[QualtexKent]

subs wrote:I bought 10 cheap stats from a supplier fitted 6 got 4 call backs so binned the rest and now only use the Ranco ones. Worth the couple of extra quid.

Subs

hi

Qualtex can help….. We do the full range of Ranco thermostats and high quality chinese equivalent

GIVE US A CALL 01795 596750 EXT 201

[QualtexKent]

Re: Connect Distribution/Merloni spares

maltheviking wrote:

QualtexKent wrote:
hi- i can help you, i work for qualtex we have one in stock in kent, call me on 01795 596750 ext 201 kind regards angela

Forgot my number then Ang :rolls: :rolls: 😉 You have a PM
Mal

apologies for my poor memory

give me a call, i will help you

[QualtexKent]

Re: Connect Distribution/Merloni spares

hi- i can help you, i work for qualtex we have one in stock in kent, call me on 01795 596750 ext 201 kind regards angela

maltheviking wrote:What is this industry coming to? anyone having problems with Merloni spares and Connect at the moment?

I have been waiting for over a month for a module (MERC00254535)one of the new smart card types, ordered through Connect who don’t seem to give a toss, I cannot get anyone there to chase it up, same excuse “it’s Merloni” not us 😥 which is a load of ballhooks, Hotpoint have em in stock, Connect don’t 👿 .
I am seriously considering giving Connect the boot. 🙁 I would give Merloni appliances the shove if it wasn’t for the fact that the majority of my repairs are of their brand 😥
I can’t be the only one that is having this trouble, am I? 🙁
Anyone from Connect care to comment?

[QualtexKent]

Re: Connect Distribution/Merloni spares

hi, i can help you- i am one of the girls from washvac/parts centre days, there are 16 of us that came over to Qualtex, we have a 15 strong call centre, a great new web site, call me on 01795 596750 ext 201, we are all trained up with tech.

maltheviking wrote:

kwatt wrote:
Hi Mal,

You’ll only get a direct account if you can jump through the hoops, such as a minimum spend and you clear credit checks. It’s not as simple as is made out I’m afraid.
I suspected this would be the case Ken
As with Connect if the “computer say no” then thats the end of it with them they are not willing to go the extra mile to help.
Bring back the old Partscentre, sorry Washvac days you cold actually speak to someone who cared and would do their utmost to help 🙁

[Author]

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