Home › Forums › Whitegoods Trade Association › Whitegoods Trade Association Forums › Trade Association Team Forum › Rate reduction issues
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VillageIdiot2.
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June 17, 2010 at 6:18 pm #55306
VillageIdiot2
BlockedHave we got enough members that are RC agents to team up with DASA here and fight / discuss this?
I’m adding 2+2 from what I’ve been told and it dont make 4!
If DASA (As I believe) are going to take RC on over this, then although 2 different bodies, surely the more the merrier?
I’m on nervous ground here as if I lose RC through ‘Piping up’, I loose 10K + income per Month, that would change my Business world! But flip it, for the ‘Greater good’, I’d get involved.
Am I off course here or onto something? HELP!!!
Ade 🙂
June 17, 2010 at 6:35 pm #322920bazza500
ParticipantRe: RepairCare Rate reduction issues
As you’ve probably seen from my posts on Repaircaretalk forum I am an agent as well but no where near the turnover you are getting from them. I will be kicking them into touch if the rumour of £31 per call is correct.
The problem I see is that as soon as you leave there will be someone who will do the calls at that rate however they will struggle in the areas I cover.
I think we need to find out how many RC agents are part of the WTA and see if they want represented.
June 17, 2010 at 6:47 pm #322921VillageIdiot2
BlockedRe: RepairCare Rate reduction issues
bazza500 wrote:I think we need to find out how many RC agents are part of the WTA and see if they want represented.
Me too! ISDAL still pay £45 for DSG call, I have a theory why this has happened and don’t want to put it into words if you get me!
What I will say is an Invoice from ISDAL to DSG for a stat to a Frigidaire has to be what? £45 + £3 for the stat MINIMUM as that is what they pay us, they have their mark up on that also, CDSL invoice would be £40 + £22 for the stat, PLUS their mark up…! So, is it labour or spare pricing they need to cut???
Funny thing is, the one that pays the least amount of labour, is the one that is MORE expencive for the repair!
Grrrrrrrrrrrrrrr… Barrie mate, I’m flippin (< Would have said another word but it would have been sencored) tamping!
Hence my post on RC forum about how they charge DSG!
Ade 🙁
June 17, 2010 at 7:07 pm #322922VillageIdiot2
BlockedRe: RepairCare Rate reduction issues
12 views, 2 people speaking, how many people can see this?
June 17, 2010 at 7:17 pm #322923kwatt
KeymasterRe: RepairCare Rate reduction issues
Well, as I understand it from sources, some posts have been removed from the RC forums as it has (again!) been censored.
As to margins, it depends on how they calculate the margins. 😉
It also depends on what discount on spares is shown to DSG. What kickbacks are in place, etc, etc.
It is unlikely to be as simple as you think.
The feedback I’m getting is that there’s a truck of people that are not at all happy campers and, after seeing sight of the bulletin issued on the 14th (or dated then at any rate) I’m not remotely surprised. I do understand that contract terms change and that rates may alter a bit but this one seems like rather a large hit for any repair business to take.
Companies like your’s Ade, who are very dependent on the DSG work through RC are the ones with the most to loose apart from the few that have no other work beyond RC.
Were you also aware that they have their own employed engineers now? Just an aside but you’d be best to know about these things.
But my biggest suspicion in all this is, who would bid that low for the contract?
Can’t be DAG unless they offset costs against policy sales.
Can’t be BG as they haven’t the capacity.
ISDAL? I don’t think so, they don’t have the network capacity.
NESN, they don’t have the network and I doubt they’d travel down that road once again anyway.
JTM? Maybe, but then that’d fall apart quickly I should imagine and it’s doubtful that they’d have the infrastructure anyway.
And that leaves…. ?????
Pretty much no-one.
So my question is simply, is this for real or is it just a ploy to get the rates down and improve DSG’s bottom line?
Personally I’d have told them to go do it and then charged them more when they came back as, for that sort of money the quality of service you’ll get will drop dramatically.
But you can’t do anything other than tell them to shove it because you’ve got no contract.
You do have a “Heads Of Agreement”. That isn’t worth the paper it’s printed on other than perhaps to wipe your ass with.
All in all, there’s not much you can do about it other than scream about the unfairness of it.
Don’t get me wrong I’m flabbergasted that they’d do this and it’s utterly, utterly disgusting to treat people you have to work with in this way but the above is the reality of it. And, the very reason I expect that CDSL/RP torpedoed the notion of a universal and fair contract whilst I was involved with DASA. They don’t want a contract that’s fair and equitable or, in other words, one that isn’t heavily weighted or completely in their favour.
I will think about it but, in the meantime, the best thing that people can do is post their comments about it if they dare but I can completely understand why anyone working and reliant upon this work would not wish to do so. Hence my starter last night.
K.
June 17, 2010 at 7:32 pm #322924VillageIdiot2
BlockedRe: RepairCare Rate reduction issues
kwatt wrote:So my question is simply, is this for real or is it just a ploy to get the rates down and improve DSG’s bottom line?
Hmm! My thoughts exactly!
Anyways, have we enough RC members to team up with DASA over this? I’m not a happy bunny right now and half tempted to say flip it! I’ll flip it all off and turn back to me & a van, 6 jobs a day from decent paying people and flip the rest!
Have had a nice lifestyle from this trade for the past few years, am thinking now, flip it!
Does the WTA need a full time Manager? Because I think I’m soon to blow, and when I do, I think RC will be binning my backside! Because they wont like what I say, if I do, in their forums! Think it may be there for like 2mins before being deleted tho!
Ade 😈
June 17, 2010 at 7:43 pm #322925bazza500
ParticipantRe: RepairCare Rate reduction issues
I still have had no confirmation of a rate cut other than what I have read on the RC forum so until I do I will send back any jobs that come my way with a lower labour rate than present requesting a cancellation due to incorrect labour rate.
I can confirm one of my posts on RC forum has been deleted by M. Parkes and the content of it was purely the rumour of the new rates of £31, £33 and £37 and saying I would not do jobs for these rates as I am in a very rural area.
Should we not post something in the WTA forum just to “test the water” and see how many members are RC agents. As Ken says many SP’s may not post on a forum where RC can read it as many use the same username on both but if I am correct then RC don’t have access to the WTA forum.
If WTA and DASA RC agents stood together surely RC could not operate the DSG contract at this poor level of payment.
I basically don’t give a shit about losing RC work but if they cancelled my spares account I would have to open some others pretty sharpish. 🙂
June 17, 2010 at 7:51 pm #322926Lawrence
ParticipantRe: RepairCare Rate reduction issues
If R/C agents that are WTA members want the WTA to do something I don’t see a problem ,however we need to think about exactly what we “Can” do ,we can tell R/C they are being unreasonable about the way they are doing things, I think there response will be short and swift and to the point …
As for working with Dasa ,I am intrigued as to exactly what the DASA mtg will acheive ,ok it will allow all the people that are upset to have their say,but then they have put their heads above the parapet and are easily identified by R/C ,because there will be some slimy toad that will tell R/C to curry favour cos there always is (Iv’e been on the recieving end ).
Then whats to stop R/C calling and presenting ultimatums along the lines of shut up or lose the work .
Before people expose themselves there needs to be alot of ducks lined up,sorry to sound a note of caution but remember I’ve been there ,I have had the visit that ended with the promise of losing work if I don’t toe the party line .
Like I say I am all for the WTA doing something but we need to work out what …Lawrence
June 17, 2010 at 8:00 pm #322927VillageIdiot2
BlockedRe: RepairCare Rate reduction issues
It is part of the new agreement, accept the new DSG rates to get the other RC work, which to me is like 60{e5d1b7155a01ef1f3b9c9968eaba33524ee81600d00d4be2b4d93ac2e58cec2d}…
So is that not, shut up or………….?!
June 17, 2010 at 8:11 pm #322928bazza500
ParticipantRe: RepairCare Rate reduction issues
Have you had the letter Ade?
June 17, 2010 at 8:33 pm #322929VillageIdiot2
BlockedRe: RepairCare Rate reduction issues
Yeah, Mark Reilly brought it down personally! He sat at my desk with head in hand, apologising, saying how much of it was a shock etc to them as they only knew last Thursday, he was shitting TBH as had to see another 29 agents in 2 days!
Mark Reilly is pretty cool, I like him, I know he’s RC blood, but he’s been awesome with fighting D.Parker for stuff I’ve asked for like Source Owns etc, he even took a stock list away last year and got D.Parker to agree to me using own parts for a quicker fix rather than have to order stuff I had on the shelf! So I believe him, I don’t think regional managers knew about this untill last week…
This is a shirt n tie job, agreed around a curry house table, probably paid for by us!
I’m fo oking fuming. They are now the worst payers, but highest expectants in the trade… Tempted to stick head up for shooting, but cant 🙁
June 17, 2010 at 8:56 pm #322930kwatt
KeymasterRe: RepairCare Rate reduction issues
Another grenade lobbed. 😉
You are correct Ade, this is a top level thing. The managers probably didn’t know.
What they also don’t know is that change to contract terms are illegal without the consent of both parties. Fact.
The “Heads Of Agreement” is, by any other name, a contract. A contract is binding on both parties, you can call it what you want but, in law, that’s how it would be viewed.
Also, a contract is not “an island”. It has to conform to what is deemed reasonable and also within the scope and conditions of the industry in which it operates. This can override terms, even when agreed by some or all parties, deemed so by a judge.
But, if you want to get all legal with it… not a prayer. They’ve not given enough notice to do anything, deliberately.
If you can get enough people onboard this can be sunk but, the ringmaster, possibly others, will take a tumble over it just as I did with NESN. What I’m trying to do is advise from afar and hope that they all f**king understand what I’m telling them to do without me having to go into great detail.
Mind you, they probably won’t get it.
K.
June 17, 2010 at 9:13 pm #322931VillageIdiot2
BlockedRe: RepairCare Rate reduction issues
I’d LOVE to be ringmaster here! I’d ‘flippin’ love to be, but cant 🙁 Can’t afford to lose the work, that would be 3 people out of work 🙁
Is the next step an email to WTA members? See how many are RC agents? Then contact DASA and pair up?
June 17, 2010 at 9:39 pm #322932kwatt
KeymasterRe: RepairCare Rate reduction issues
washdoctor wrote:Then contact DASA and pair up?
Already the groundwork is laid. 😉
K.
June 17, 2010 at 9:44 pm #322933VillageIdiot2
BlockedRe: RepairCare Rate reduction issues
kwatt wrote:Already the groundwork is laid. 😉
Keep us (ME) informed then 🙂 One way or the other, I wanna part of this cake!
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