DEFROSTED FRIDGE FREEZER THEN VERY STRANGE THINGS HAPPENED?

[CHRISX]

Re: DEFROSTED FRIDGE FREEZER THEN VERY STRANGE THINGS HAPPEN

Martin wrote:

CHRISX wrote:
Could You please let Me have a website address where I could find a similar Trade price so that I could take a Screenshot in case I want to argue the point about not having an Unbranded Compressor fitted.

Unless you have a trade account then a website address would not be accessible to you. But as luck would have it I do have a trade account and have taken a screenshot for you from a leading trade supplier (see below):D

“Hello again Martin”,

Thank You very much for doing that for Me – I really appreciate it.

Unfortunately when I click onto the attachment it cannot be viewed as a full Page but I have taken a Screenshot of the area where the Price is [obviously plus VAT].

From your previous comments about this model of Compressor being fitted to various Manufacturers Fridge Freezers I HOPE that the Breakdown Cover provider / Engineers department do supply these or another Branded Compressor – although I would not know any other `Good Quality` Brand Names – any suggestions of `Good` Branded Compressor Manufacturers ?

It would be very useful to know a few Brand Names before I try to speak to the Engineers Office [IF this will be possible ?].

Thanks very much for your help with this.

Regards,

Chris

[Martin]

Re: DEFROSTED FRIDGE FREEZER THEN VERY STRANGE THINGS HAPPEN

CHRISX wrote:It would be very useful to know a few Brand Names before I try to speak to the Engineers Office [IF this will be possible ?].

Err?….. Danfoss, Necchi, Aspera are the only popular branded ones I can think of. Some South Korean ones are OK but usually unbranded anyway. TBH the choice would not be yours to make anyway so the relevance is negative. The important factor surely is that it is fixed.

You could use the same scenario on getting getting your car headlights working again under guarantee. The choice of lightbulb manufacturer your car dealer chooses to fit cannot be yours to make!

[CHRISX]

Re: DEFROSTED FRIDGE FREEZER THEN VERY STRANGE THINGS HAPPEN

Martin wrote:

CHRISX wrote:
It would be very useful to know a few Brand Names before I try to speak to the Engineers Office [IF this will be possible ?].

Err?….. Danfoss, Necchi, Aspera are the only popular branded ones I can think of. Some South Korean ones are OK but usually unbranded anyway. TBH the choice would not be yours to make anyway so the relevance is negative. The important factor surely is that it is fixed.

You could use the same scenario on getting getting your car headlights working again under guarantee. The choice of lightbulb manufacturer your car dealer chooses to fit cannot be yours to make!

“Hello Martin”,

Thanks for the additional Brand Names.

Regarding whether I have any choice in what Compressor is fitted – that MAY be the case but:

I am going to try Today online to find somewhere that I can purchase the Danfoss Compressor at a `Good Price` – although obviously NOT at the Trade Price that You very kindly informed Me about.

IF I can find it at a `reasonable price` I will be trying to contact the Engineers department – Ask what Compressor they are going to supply & fit – if I don`t like the response I would ask them if they will be prepared to fit the EXACT MODEL OF COMPRESSOR THAT IS IN THE FRIDGE FREEZER – If I supply it to the Engineer at NO COST to them.

Of course I MAY NOT be able to find the Danfoss Compressor at a `reasonable price` using a Non Trade Supplier – or I might not be able to GUARANTEE having it at my Home by Thursday – in which case this would NOT be a possibility.

THIS IS PROBABLY GOING TO MAKE YOU DISLIKE ME:

Regarding your scenario about getting my Car Headlight fixed under Warranty [not sure if the Bulbs are covered ?] – IF I thought that my Main Dealer Service Centre were likely to be fitting Bulbs [`Lamps`] that were inferior to an available alternative they WOULD be fitting the Bulbs that I specified because I would insist upon that and be fully prepared to Pay the additional Cost.

OR I would be prepared to actually Supply the Bulbs that I wanted fitted to them to fit.

I have already done a similar thing at my Car`s Main Dealer Service Centre when I was having a Service carried out – I did not want the Engine Oil that they use put into my Car`s Engine as I found out on a Forum associated with my Car that there was a Better Grade of Engine Oil for our vehicles – I arranged to supply my own Oil for the Service.

You may not have met a person like Me before Martin – I don`t take NO for an answer if I want something done and IF there is an alternative way to deal with ANY situation.

I take the attitude that IF what I ask for is not completely unworkable and I am prepared to Pay any additional Costs it should be available to Me.

`We don`t usually do that` – is a term that does not dissuade Me from pursuing what I want done.

I am always very polite when I am requesting something is done which is different to the `Usual Way` that Companies do things – I am not stating that I deal with People / Companies in an Abrupt / Rude manner or try to Order them to do something.

Thanks again.

Regards,

Chris

[lee8]

Re: DEFROSTED FRIDGE FREEZER THEN VERY STRANGE THINGS HAPPEN

There unlikely to fit a compressor you supply. Your more likely irritating them, the Eng will arrive, decide the repair is not viable and you’ll both part company.

I fear one more relieved than the other.

I wouldn’t make the assumption your unique, in fact you have a very common personality trait found amongst a lot of middle aged men and one that professional’s meet daily.

[Martin]

Re: DEFROSTED FRIDGE FREEZER THEN VERY STRANGE THINGS HAPPEN

CHRISX wrote:You may not have met a person like Me before Martin …..

Oh, believe you me CHRISX, I have been in the trade best part of 50 years and I have, on many many occasions, oh yes sir!

[lee8]

Re: DEFROSTED FRIDGE FREEZER THEN VERY STRANGE THINGS HAPPEN

It makes a boring day much brighter, god must love armchair experts, there are so many clever idiots.

[CHRISX]

Re: DEFROSTED FRIDGE FREEZER THEN VERY STRANGE THINGS HAPPEN

lee8 wrote:There unlikely to fit a compressor you supply. Your more likely irritating them, the Eng will arrive, decide the repair is not viable and you’ll both part company. I fear one more relieved than the other.

“Hello lee8”,

I know better than to wait for the Refrigeration Engineer to arrive at my Home and then try to convince Him to fit a Compressor that I give to Him:

If You re-read my previous message I stated that I would ASK the Engineers Department IF they would agree to fit a Compressor supplied by Me to the Engineer.

The EXACT MODEL of Compressor that is in the Bosch Fridge Freezer.

IF I can contact the Engineers Department directly [this may NOT be possible] why would they refuse my `Offer` – it would save them the Cost of whatever Compressor they would have been supplying.

I am not worried about the Compressor that I supply NOT being covered by their `Parts and Labour Guarantee` [possibly 6 Months] because I will not be using them again.

I know that this will seem strange to You and other Members but I have this imagined situation where I would have the 2 Main Components in the Bosch Fridge Freezer replaced with vastly inferior products – turning the Appliance into nothing better than the CHEAPEST / MOST UNRELIABLE APPLIANCE available on the Market !

I thought that IF I could supply the Danfoss Compressor and they AGREED that the Engineer would fit it I would in some respect be preserving the `Quality` / `Reliability` of my Bosch Fridge Freezer – ?

I am fairly sure that IF the Control Module failed again in the future I could replace that myself – available on the sales section of this website for approx. £68.00 Delivered.

Regards,

Chris

[CHRISX]

Re: DEFROSTED FRIDGE FREEZER THEN VERY STRANGE THINGS HAPPEN

Martin wrote:

CHRISX wrote:
You may not have met a person like Me before Martin …..

Oh, believe you me CHRISX, I have been in the trade best part of 50 years and I have, on many many occasions, oh yes sir!

“Hello Martin”,

You have obviously misunderstood what I wrote [again] – I would NOT be taking that attitude with You / an Engineer immediately / just for the sake of it – WE would be discussing what was possible – ONLY If I thought that You / the Engineer was `Flannelling` Me and that what I wanted WAS achievable would I take the stance that I described.

If the Engineer worked for a Company I would want to speak to His Supervisor / Manager to discuss further possibilities – NOT Argue with the Engineer who would just be adhering to His Company`s Instructions.

If [as I am guessing You may be] the Engineer was Self Employed I feel sure that I could negotiate to have whatever I wanted done regarding Repairing my Appliance – obviously this could be prohibitive Cost wise / `Beyond Economical / Sensible Repair`.

I hope that this explains what You obviously missed when I wrote:

`I am always very polite when I am requesting something is done which is different to the `Usual Way` that Companies do things – I am not stating that I deal with People / Companies in an Abrupt / Rude manner or try to Order them to do something`.

Regards,

Chris

[lee8]

Re: DEFROSTED FRIDGE FREEZER THEN VERY STRANGE THINGS HAPPEN

If you re read my post l did not state you’d give it to the engineer, when l stated “there unlikely to fit a compressor you supply” l was referring to customer service.

They would be in breach of there own terms and conditions. It would also cause issue with a few acts of law.

As for vastly inferior components that is subjective, price and opinions often don’t reflect reality. I once attended a call to a person you remind me of, he would only buy German products. His Bosch tumble dryer had failed, the stat had gone open circuit it’s a common fault found on White Knight dryers, it happened to his Bosch because and his comments concerning White Knights inferior products made it all the more satisfying because he had indeed purchased a White Knight dryer, it just happened he bought the Bosch made by them, although it did cost a lot more, but contained the same specs and inferior components. I was tempted to point out his washer came from the Spanish Balay factory and is sold in Spain under that brand for around €200 less or that his fridge also came from Balay in Spain or his Neff ovens and hob also came from Spain. In fact the only relationships his products had to Germany was the word Bosch written on them.

I’ve also replaced many faulty Danfross compressor’s.

[CHRISX]

Re: DEFROSTED FRIDGE FREEZER THEN VERY STRANGE THINGS HAPPEN

lee8 wrote:It makes a boring day much brighter, god must love armchair experts, there are so many clever idiots.

“Hello lee8”,

I have NOT tried to put myself over as any kind of Fridge Freezer Expert – BUT I am an Expert in dealing with People like YOU when I am Face to Face with them – People don`t Insult Me in Person.

The fact that You would INSULT Me for stating that `I don`t take NO for an answer if there is a viable alternative` – words to that effect and You have also ignored the fact that I described being very polite to People when I am trying to negotiate to have something that `We don`t usually do` done shows either that You don`t assimilate what I have written OR You are just `Being Nasty` – ?

I have looked at some of your other replies to Members – the majority that I read contained sarcastic comments / veiled insults.

What is it about the VERY DETAILED EXPLANATION of my attitude to `Getting things done the way that I would like` – that You don`t understand – OR that is Incorrect – ?

Chris

[lee8]

Re: DEFROSTED FRIDGE FREEZER THEN VERY STRANGE THINGS HAPPEN

I’m an honest person. I call it as l see it, I’m not always correct, but I’m fairly sure I’m not the only person that would perceive your comments in a negative manor.
Us experts sometimes don’t fit inferior components, even if the client insists what they read on the net as being inferior is in their uneducated opinion, us experts within our fields are the best judges and not always out to con a person. I would also not question your expertise in your field, l fear you would also take a negative opinion if l did.

[CHRISX]

Re: DEFROSTED FRIDGE FREEZER THEN VERY STRANGE THINGS HAPPEN

lee8 wrote:If you re read my post l did not state you’d give it to the engineer, when l stated “there unlikely to fit a compressor you supply” l was referring to customer service.

They would be in breach of there own terms and conditions. It would also cause issue with a few acts of law.

As for vastly inferior components that is subjective, price and opinions often don’t reflect reality. I once attended a call to a person you remind me of, he would only buy German products. His Bosch tumble dryer had failed, the stat had gone open circuit it’s a common fault found on White Knight dryers, it happened to his Bosch because and his comments concerning White Knights inferior products made it all the more satisfying because he had indeed purchased a White Knight dryer, it just happened he bought the Bosch made by them, although it did cost a lot more, but contained the same specs and inferior components. I was tempted to point out his washer came from the Spanish Balay factory and is sold in Spain under that brand for around €200 less or that his fridge also came from Balay in Spain or his Neff ovens and hob also came from Spain. In fact the only relationships his products had to Germany was the word Bosch written on them.

I’ve also replaced many faulty Danfross compressor’s.

“Hello lee8”,

You did NOT write or infer that You meant the Customer Services – this is what You wrote:

`There unlikely to fit a compressor you supply. Your more likely irritating them, the Eng will arrive, decide the repair is not viable and you’ll both part company`.

You suggested I would be giving the Compressor to the Engineer when He arrived by writing this:

`the Eng will arrive, decide the repair is not viable and you’ll both part company`.

IF I had already dealt with the Engineers Department / Customer services I would KNOW whether they had AGREED to fit the Compressor supplied by Me before the Engineer arrived.

Chris

[lee8]

Re: DEFROSTED FRIDGE FREEZER THEN VERY STRANGE THINGS HAPPEN

My full stop ends the sentence and bears no relationship to the following sentence. The term “there” refers to the person in charge, the decision maker.

[CHRISX]

Re: DEFROSTED FRIDGE FREEZER THEN VERY STRANGE THINGS HAPPEN

lee8 wrote:I’m an honest person. I call it as l see it, I’m not always correct, but I’m fairly sure I’m not the only person that would perceive your comments in a negative manor.

As a Self Employed Heating, Plumbing & Gas Contractor for over 30 Years I have acquired the `Get Things Done` attitude – I do NOT try to `Over-ride` People or Companies with Unrealistic requests or `Demands` for things to be done the way that I would like them to be carried out.

I would never ask that any `Technical Task` be changed from the `Standard procedure` used by a Company or Individual UNLESS I KNEW that something was going wrong / could go wrong causing damage or a problem.

I sometimes engage other Sub Contractors and WE agree that they will carry out their Works to suit what I require of them – by mutual agreement.

As I have been in Business for 30+ Years I have NOT always found Sub Contractors who operated / carried out their Trades / Professions in an acceptable manner – like some People in ALL Trades / Professions – these People would never be working for Me again.

I would advise You to NOT simply accept that People / Companies will do things ONLY `Their Way` if it does not suit your requirements – Negotiate to have it done in a way that will suit your requirements – You may have to Pay extra but you would be satisfied with the end result.

Chris

[CHRISX]

Re: DEFROSTED FRIDGE FREEZER THEN VERY STRANGE THINGS HAPPEN

lee8 wrote:My full stop ends the sentence and bears no relationship to the following sentence. The term “there” refers to the person in charge, the decision maker.

“Hello again lee8”,

As You are trying to be `clever` regarding your punctuation – stating that the full stop ends the sentence – the Error in your message is this:

You should have written `They are` – NOT `There`.

Chris

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