Home › Forums › General Trade Forum › Qualtex Account Closure
- This topic has 143 replies, 36 voices, and was last updated 9 years, 3 months ago by
Toni.
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November 13, 2017 at 3:56 pm #443610
iadom
ModeratorRe: Qualtex Account Closure
She did also say the Masterpart web site would be back online last Thursday but no sign of it yet.?
November 13, 2017 at 4:14 pm #443611jess1ca
ParticipantRe: Qualtex Account Closure
Men in Suits ….Say no more…many of them do not know a Flare nut from a Coconut…..
December 7, 2017 at 5:34 pm #443612Mo3426
ParticipantRe: Qualtex Account Closure
just had an email from Alex at Qualtex offering to reopen my account have agreed to this they closed my account about a year ago
December 7, 2017 at 5:59 pm #443613Simon46
ParticipantRe: Qualtex Account Closure
Wow. Was it closed for underspend?
December 7, 2017 at 6:27 pm #443614jess1ca
ParticipantRe: Qualtex Account Closure
Me finks they be having a hard time ,l reckon suddenly the turnover has been checked and hey its decreased as is every one else Never understand closing accounts as this trade is small dealers and we need every bit of business no matter how small……
December 7, 2017 at 11:13 pm #443615stratfordgirl
ParticipantRe: Qualtex Account Closure
My account was reopened yesterday. No mention of a minimum spend policy. I guess they have worked out those few extra thousand pounds turnover per year are worth having after all.
December 8, 2017 at 3:38 pm #443616eastlmark
ModeratorRe: Qualtex Account Closure
would have been nice to tell them where to stick it…. as it is though there are less and less alternatives.
December 8, 2017 at 3:47 pm #443617Simon46
ParticipantRe: Qualtex Account Closure
Off topic but manchester evening news rang me yesterday. Do you want to advertise with us again. Not really after you overcharged me!
December 8, 2017 at 5:50 pm #443618Mo3426
ParticipantRe: Qualtex Account Closure
yes under spend mind they have not replied yet
February 14, 2018 at 7:51 pm #443619eastlmark
ModeratorRe: Qualtex Account Closure
Qualtex seem to inherited the worse aspects of Masterpart….. everything is out of stock!
February 14, 2018 at 7:58 pm #443620Simon46
ParticipantRe: Qualtex Account Closure
Yes but on there public site its in stock. 1 day later its in your bin?
February 15, 2018 at 6:48 am #443621timdowning
ParticipantRe: Qualtex Account Closure
Connect are doing well out of me lately because of it.
February 15, 2018 at 8:26 am #443622electrofix
ModeratorRe: Qualtex Account Closure
connect decided that was not buying enough for the number of times I looked at the website result closed account because I was stealing their info
why would I buy from someone who in my case was always dearer
Dave
February 15, 2018 at 8:48 am #443623grooster
ParticipantRe: Qualtex Account Closure
Yes, i’ve noticed that more and more of Qualtex spares seem to be out of stock. Simple things like Whirlpool/Hotpoint brushes etc. Like you, connect seem to be getting more and more business from me.
February 15, 2018 at 8:56 am #443624stratfordgirl
ParticipantRe: Qualtex Account Closure
What information is there to steal? I have heard suppliers using this argument, but just don’t get it. What about John Lewis, Currys or Amazon – do they ban customers from their sites when customers don’t order? I think there is a lesson for distributors here – banning customers from their website doesn’t generate income or profit. Stock availability, attractive item and delivery pricing, reliability of order fulfilment and good customer service do.
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