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Re: W3922 vs ISE10
iadom wrote:No pictures of the door seal, it doesn’t have one as such. The door is fixed directly to the outer drum, no door seal, nothing to leak, distort or go mouldy. 8)
As an aside the price of a rubber door seal for one model of Miele washer dryer was until recently around £245.00 😯
Here is a picture of matching ISE 10’s I installed about six months ago.
The customer bought the £650 dryer first, liked it so much that after a week she ordered the washer to match and gave her 2 year old Hotpoint to her daughter. She thinks the machines are brilliant.
Jim.
Thanks for that Jim. When I said ‘door/seal’ I didn’t actually mean door seal a such, just where the door seals to the tub.
I’ve emailed a chap who is mentioned in the ‘Where to buy’ section for Yorkshire on the ISE website. I’m hoping he be able to let me view one, but i’m not sure if he is a retailer or servicing.Re: W3922 vs ISE10
The W3922 was indeed the machine we were about to buy until we decided on an integrated model, Miele of course. As the short programme times go, and a supposedly ‘revolutionary’ door seal, I would want a programme that does the job properly rather than rush, and as with the door seal, why exactly is it that machines use the rubber seal? Because it’s a proven design to work, I would rather have the door seal and be in the security of it actually doing the job it should, rather than a ‘gimmick’.
As I work for a Miele dealer (I’ll repeat myself for the thousanth time), I do in fact know the in’s and outs of Miele, they do do very good training (aimed at Kwatt especially). My boss told me that she would not buy any other cheap s**t on the market (her words not mine), but I agree. Also, in another unbiased opinion, I asked our local retailer in York (Blackwell & Denton) and they indeed told me ‘in our time, we have never seen anything that comes close to a Miele, Miele machines are the best available on the market’. In fact, my aunt was about to get one, but she told me the one she saw in Currys had a blue door and was gutted when I told her that that blue was indeed plastic film protecting the porthole. She ended up with the Zanussi, which flooded the utility room, so the current one is a replacement. Her friend has a Miele, and she told me that she swears by it, no prizes for the next machine she’ll be getting when the Zanussi fails.And by the way Kwatt, please don’t talk to me in such an insolent way as you did in that PM, I also prefer being talked to in the open, and blow me, the times I’ve recommended this site, and this is the thanks I get?. And is that what you think I’m doing? Miele propaganda? Then I think you ought to look at yourself, and just see how much you are pushing your ‘ISE’. I am not causing Miele propaganda at all, just the facts thanks very much.
Which is why, IncredibleMrT, is Miele have been awarded ‘best domestic appliance brand’ 2 years running, that should speak volumes and put your mind at rest, which is also the reason why the guys behind the ISE are being so insulting and insolent, as their machine hasn’t won any awards, and supposedly the reason, that I am causing ‘Miele propoganda’ and they know it. I’m not Hitler or Mr Mugabe you know. 😉
I do understand Kwatt, that all machines do breakdown, but Miele machines aren’t designed to have ‘built in obselence’ which is why they have a low failure rate, as well of them making their own drive systems and controls that is how they can build the machines to last an average of 20 years. Don’t believe me?, this video reveals all:
http://video.google.com/videoplay?docid … 4&hl=en-GB
also look here at their other videos, especially the bottom two about durability:
http://www.buyersandsellersonline.co.uk … ashing.htmI would go with the Miele, without a second thought, and that isn’t so called propaganda or advertsising, that is the truth and my opinion.
Re: W3922 vs ISE10
I think that the OP asked for a balanced opinion, whilst K & others have given a comparison of both machines pro’s & con’s this guy adam seems hell bent on giving a totally one sided view, i know which one i’d buy!
Re: W3922 vs ISE10
Back to business 😀
Just whipped out the camera.Had mine since October last year. Got it with the ISE10 dryer.
It’s a 1400 spin model and I think one of the options on the controls is different (Delay start instead of extra rinse button).No complaints so far. Really pleased with the performance. I like the simple but totally flexible controls which have a nice feel to them. No searching for the manual required here.
Personally I think the door seal system is great. It’s hard to see how this could fail as it’s a solid rubber seal pressing up to a stainless steel ring.
It also makes access to the tub easier as the clothes don’t drag over a large rubber seal.Nice big hole to get the washing in 😯
Drop down door is surprisingly useful for resting the washing on.
Very stable in operation. Looks really weird with the door down on full spin with the insides dancing around 😆
The door surround is plastic but so far hasn’t picked up any marks and seems very solid.I wouldn’t say it was as quiet as some have implied but this is a relative thing and very subjective. Certainly not noisy and not intrusive. I would say the loudest noise during the wash phase is the sound of the water and washing slopping about.
Don’t need a buzzer to let you know when it is finished as the sound of the door auto opening at the end of the cycle can be heard through the house!
My mums got some kind of double glazed hotpoint washer dryer which is VERY quiet during the wash to the extent you can hardly tell it is on…..but it does break down every other year :rolls:
Can’t comment on long term reliability but if I had to sum it up I would say “Looks great and simple to use”
One other thing I would add is that the guys who run ISE are extremely helpful and pleasant to deal with.
How many companies can you send a PM to and get a response within a few minutes 8) (No exageration)
No call centres or press 1 for support etc required thank god.I had a very faint scratch on the fascia which I let Ken know about (which I just polished out) and he offered to get a replacement panel sent down straight away, no questions. Didn’t take him up on it as it was so minor but just goes to show…
Finally I was also going to get a Miele (Threads on here somewhere if you search) and I am sure I would have been very happy with it.
In the end I chose the ISE machines for the reasons already covered here..mainly if it does break down outside of warranty then it should be a lot cheaper to repair.
Also liked the idea of supporting the small guys with the admirable principles 😉PS For some reason the photo has dropped off a digit from the timer ❓
Re: W3922 vs ISE10
I see a big comparison there, obivously the Asko’s and ISE’s are not on par with Miele quality after all (and after all of the spouting that goes on), because that obviously looks like a silver plastic drum rib in the top picture, errm as opposed to stainless steel. So much for being just as good eh? 😕
as opposed to this, http://www.washerhelp.co.uk/reviews/pic … b_drum.jpg
Re: W3922 vs ISE10
Actually Adam, the ISE10 cleans very well indeed, just that it does it much faster than a Miele does. Tough, they lose, deal with it.
The door seal design is one of necessity, Asko just did things a different way and, IMO and that of a great many engineers, a better way. It gets rid of an awful lot of problems.
I have to love the way that you slag of something though that you’ve never seen, used or had any training or experience on. You must be incredibly gifted to be able to do that.
As for training, yeah you’ve had some sales training, so what? You know how to highlight selling points, big deal as it doesn’t mean you actually know anything about the machines beyond the sales literature. I think I may have a slight edge on your knowledge there Adam, just a bit.
adamhornsby wrote:And by the way Kwatt, please don’t talk to me in such an insolent way as you did in that PM, I also prefer being talked to in the open, and blow me, the times I’ve recommended this site, and this is the thanks I get?.
Okay then, you asked for it…
You’re what, 17 year old now? And, all the experience you have is fitting or selling machines, that’s it. You have no knowledge of anything beyond that so far as I am aware.
I and many others on here have decades of experience in the industry, selling, fitting, selling spares, reconditioning, designing, specifying, sourcing, writing literature for and a host of other things. In other words Adam, you’re not qualified to comment to a greater extent as you simply have not the experience or industry knowledge to do so, as your mistakes have shown over and over again telling us that Miele invented this and that when you are clearly wrong. All you’ve done is read the brochures and had a bit of sales training, that’s it, that’s where your knowledge stops.
And, it wasn’t insolent, I just asked you to stop posting the same rubbish every time a thread involving Miele popped up, I don’t consider that unreasonable.
You’ve also dodged the fact that, once again, you were dead wrong and gave people incorrect information because you failed to research your facts before spouting off the Miele party line. As with many of your posts, you have simply failed to do a little research so why on Earth should anyone take what garbage you post at times seriously?
adamhornsby wrote:And is that what you think I’m doing? Miele propaganda?
Yes.
adamhornsby wrote:Then I think you ought to look at yourself, and just see how much you are pushing your ‘ISE’. I am not causing Miele propaganda at all, just the facts thanks very much.
Not at all, I acknowledge the quality of Miele appliances, I just recognise the failings as well as the positives.
I suspect you recommend the site because there’s a whole bunch of people with a lot of experience and knowledge of the appliance industry certainly much more than you have Adam. And, perhaps you should pay a little attention to what you’ve been told here in an unbiased environment instead of listening to sales reps and just believing what they tell you.
If you want to speak with authority, get your facts right.
adamhornsby wrote:Which is why, IncredibleMrT, is Miele have been awarded ‘best domestic appliance brand’ 2 years running, that should speak volumes and put your mind at rest, which is also the reason why the guys behind the ISE are being so insulting and insolent, as their machine hasn’t won any awards, and supposedly the reason, that I am causing ‘Miele propoganda’ and they know it.
ISE hasn’t, Asko has. Once again you’ve failed to do even cursory research before opening your mouth wide and putting both feet in it, again. Swan Award for dishwashers, the first one to be awarded it in Europe, Red Dot design award as well and that’s only the two most recent.
Miele did win those and as I have pointed out to you before, ISE wasn’t even available when they were awarded. We can’t win it if we’re not in it, not that I really care that much to be honest, I’d far rather know that ISE, IMO, offers a better allround package and after that it’s up to people to make their own minds up. I don’t need to see awards to know a good appliance when I see it.
adamhornsby wrote:I do understand Kwatt, that all machines do breakdown, but Miele machines aren’t designed to have ‘built in obselence’ which is why they have a low failure rate, as well of them making their own drive systems and controls that is how they can build the machines to last an average of 20 years.
So what are you telling me here that’s different? Are you now accusing ISE of building in obsolescence to their products as I can assure you that is absolutely not the case, quite the opposite in fact?
ISE machines are tested to last beyond 8000 cycles (actually they are tested to more than that) which is equivalent to 21.4 years normal domestic use. How is Miele in any better?
We still supply spares for Asko produced machines over 20 years old, I’d hardly call that building in obsolescence would you? Mind you, if a Miele fail at 15 years plus you’d probably chuck it away just due to the cost of having it fixed, but you’ll just gloss over that eh?
adamhornsby wrote:I would go with the Miele, without a second thought, and that isn’t so called propaganda or advertsising, that is the truth and my opinion.
The Miele is a good product, no doubt about it, as I have said many times, it is way better than most such as the Zanussi example Adam chose to use but that’s like comparing a Trabant with a BMW and saying that since they both do the same thing they are comparable, it isn’t a true or fair comparison to make.
The facts have been presented, with a few fairy tales from Adam, warts and all, it’s up to people to decide which machine will suit them better.
K.
Re: W3922 vs ISE10
adamhornsby wrote:I see a big comparison there, obivously the Asko’s and ISE’s are not on par with Miele quality after all (and after all of the spouting that goes on), because that obviously looks like a silver plastic drum rib in the top picture, errm as opposed to stainless steel. So much for being just as good eh? 😕
Once again Adam you show your ignorance…
That is a removable drum paddle so you can fish things out if they get in there, like bra wires and the likes as opposed to calling out Miele and paying over £100 for a Miele engineer to fish it out for you.
I know which I’d want.
K.
Re: W3922 vs ISE10
Gary, Thanks for taking the time and effort to get those pictures for me, problem is that I cannot see them, nor see any links to their location.
I’ve read most your posts from when you were buying – seems if I’d have read them first I wouldn’t have mirrored your questions and given Ken and Adam chance of a verbal scuffle 😉Ken, do you know of the dealer for ISE in Rotherham? Has he sold many around this area?
Thanks
MattRe: W3922 vs ISE10
IncredibleMrT wrote:Ken, do you know of the dealer for ISE in Rotherham? Has he sold many around this area?
Offhand Matt I’m not sure and I don’t have a full dealer list at home but I may well be in the office tomorrow and can check for you if you like?
I also have some hi-res pictures which I suppose I should have posted a while ago but just never got around to it.
The comments by Adam are fine, I don’t mind really. I’ve been battling misconception, half baked truths, swindles and downright lies in this trade for a long time and I’m pretty set in my ways now, I don’t like them. I’d much rather people had the whole story and not just the bit that suits to sell a white box so that you can make an informed choice on what is best for you. Once you have the information it’s up to you what you want to do about it.
K.
Re: W3922 vs ISE10
Gary, ignore that last post about the pictures – i’m experimenting with content blocking an it has taken out photobucket.com. Should be fixed in a couple of mins.
Ken, I know exactly what you mean – I work for Miller Brothers and when I mentioned buying a washing machine I had most trying to push me down the Miele router (and trying to flog me *staff* extended warranty too – several short slaps later they stopped 😉 ), perhaps not wrongly but maybe just misguided – they too go on their courses and are spoonfed with all they need to be able to sell sell sell. I’ve still not ruled the Miele out, I’m just glad i’ve been given other options to take into consideration.
Both do seem great machines, and hopefully if the Rotherham ‘dealer’ is agreeable and having seen the unit i’ll be looking to buy. Isn’t it exciting 😉Re: W3922 vs ISE10
No problem Matt.
Try these links instead:http://i256.photobucket.com/albums/hh16 … G_5308.jpg
http://i256.photobucket.com/albums/hh16 … G_5306.jpg
http://i256.photobucket.com/albums/hh16 … G_5307.jpg
http://i256.photobucket.com/albums/hh16 … G_5310.jpg
Cheers
GaryRe: W3922 vs ISE10
Finally, I can see the picture. They look good, thanks Gary. Pictures of exactly the points of interest. Do I remember reading a comment about the tub door not opening fully as it is impeded by the drop down door hinge?
Also, a bit worried about the lcd… has the digit really dropped through photography or is it faulty? If the former then that’s odd.Re: W3922 vs ISE10
IncredibleMrT wrote:
Also, a bit worried about the lcd… has the digit really dropped through photography or is it faulty? If the former then that’s odd.Hi Matt.
Definately the camera. I took a few and each time a different LED was missing. Some kind of refresh rate issue I think as I could see them flickering through the camera screen but they look rock steady to the naked eye.I feel like loading up a video now 😆
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