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Re: What’s the most stupid things customers say?
Yesterday a man knocks on the workshop door “can you come and look at my washing machine its gone wrong “. “Yes no problem we charge £30 call out”. Man looks aghast, and says “no you dont understand i only want you to tell me what parts i need i then want to fit them myself,but i will buy them off you 😯 “.
Re: What’s the most stupid things customers say?
I’m having a week of financial tussles with my Asian customers however today this took the biscuit when it came to payment time.’Can you make the bill smaller as we have to send money to our relatives in Pakistan’.They had a brand new white Scirocco outside.I’m afraid they got short a short reply and money was paid reluctantly in full.
I’ve got stock answers for most of these customers e.g. Q.’Is that your best price’
A.’I dont ask you for your best price when I get in your taxi/takeaway/resteraunt’
Money is usually forthcoming.Re: What’s the most stupid things customers say?
customer phones on thursday night leaves message’b4 i,ve had a chance to return call, she calls again 1st thing friday “that new washing machine you sold me on wednesday will only spin at 1600 on one programme?” me “how many programmes have you used?” she “TWO”. Text from another customer “yes we’re in all afternoon” arrives at house no reply, phones mobile “we out for a walk if you wait there we’ll be back in 20 mins” As my wife always says “remember your blood pressure”
Re: What’s the most stupid things customers say?
Just picked up an answerphone message:
“Got a Bosch Classix tumble dryer making a lot of noise and a burning smell. Could you call me back with your call out charge etc. Wondering if it’s just a fuse.”Think customer may not be quite clear about what a fuse is.
Mike.Re: What’s the most stupid things customers say?
Sounds like a typical Saturday morning call
Had a call left on my answer phone last Saturday morning at 11:45.
“Its an urgent call I think my filter may be blocked and I need you out this morning, if your not there or unable to call please phone me back straight away then I can find someone else call me on my mobile number as I might be out”
Re: What’s the most stupid things customers say?
Me ‘ My charges are £49 plus parts.’
Customer ‘ So is it cheaper if I don’t need any parts?’
Give me strength]
Re: What’s the most stupid things customers say?
First call yesterday ,”can you come out this morning my washing is stuck full and i need the clothes for work im desperate ” !!! Yes i will pop in and diagnose the fault there is a charge of £30 for this . “oh i will leave it then i only want the clothes getting out i dont want it repairing ” :rolls: ……..Cras
Re: What’s the most stupid things customers say?
Cafe/take away owner “Hi we have moved a drinks fridge and its not working now”
I said it wont without the front on, saw this, owner “we had to take the light panel off to get it in surely it’s only the light we took off it should still work”
Plugged in and switched on! 😯
no it’s the thermostat wiring plus you have broken the thermostat phial/tube
he said”can’t you solder it?”
I just walked out the door,brainless doesn’t come close.
The same guy cleaned his range cooker a few years ago with a pressure washer and then rang me and said it’s gone bang.
You couldn’t make it up.Re: What’s the most stupid things customers say?
Had one yesterday, Indesit dishwasher.
He said “it was full of water and the lights were flashing, I could see some screws in the base under the water so I unscrewed them all. The water seemd to drain away but when I switched it back on it went pop and now it doesn’t do anything”. :rolls:
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