Whirlpool American Fridge Freezer broken down – help!

[broddersbaldrick]

Re: Whirlpool American Fridge Freezer broken down – help!

Hi Justin,

yes that’s right.

The front caps failing cause the pizzo crystal to ‘click’ (like a relay) and the L.E.Ds to flash.

bb

[justino]

Re: Whirlpool American Fridge Freezer broken down – help!

Hi BB,

Great, that makes it a much easier fix. I suspect that I may have a rear cap failure also as the ice maker doesn’t work, but I can live with that for the time being until I can get round to dragging the fridge out. Curing the clicking is the priority at present.

Justin

[ajazied]

Re: Whirlpool American Fridge Freezer broken down – help!

Hello,

I have sent my rear control board to be repaired … but it has been lost by the post service… So i need to buy another one now.
The problem is, i don’t know which one to order (there are a lot of references).
Can you please help me to find which one is compatible with my product?

Type:S20DRWW32-A/G
Model:858615801000
Serial:110431019833

Thanks

[kwatt]

Re: Whirlpool American Fridge Freezer broken down – help!

Is this a UK model?

Those numbers don’t come up anywhere, did you get them off the rating plate? Was there a 12NC number there?

Without pinning it down you may well get the wrong board.

K.

[ajazied]

Re: Whirlpool American Fridge Freezer broken down – help!

I’m in France …

But is there a way to find to right board ?

[kwatt]

Re: Whirlpool American Fridge Freezer broken down – help!

You will only be able to buy a replacement, to make sure you get the right one, from Whirlpool France then I’m afraid. Thats’ why the numbers don’t come up for us in the UK as, so far as Whirlpool UK are concerned, that model doesn’t exist.

K.

[ajazied]

Ok, i understand, but i think (hope) that we can find a technical notice about this fridge and then maybe we can find the right board.
But the question is, where may i find this technical documentation (if it exists)…

[ajazied]

Another question regarding this.
Do you think that i may have electrical compatibilites troubles if i by this board in UK and use it for a french Fridge ?

[kwatt]

No idea, but I wouldn’t chance it with a component costing that much. 😉

The only way you’ll get any info is from Whirlpool France.

K.

[Cpett]

Can’t believe how many people are having similar problems!
Mine is a 2 or 3 years old, I’ve had Repaircare out who have replaced the rear board (but am a bit suspicious it was the correct one as the lights went out in the fridge and freezer!), some internal sensor and the shutter between the freezer and fridge and still its not working! Repaircare have given up so I called Whirpool, there engineer said its completly frozen up and needs new rear and front boards totalling £473!!
When its switched off it defrosts leaving water on the floor and then works for a couple of days before starting the process again.
Please help I need it for Xmas and New Year!!
Numbers 858619015011 and 110642013658

[broddersbaldrick]

Re: Whirlpool American Fridge Freezer broken down – help!

Hi Cpett,

No light in the fridge and freezer is a faulty ‘Standby’ relay (if we can assume the board is correct)

Have you sorted the problem yet?

regards bb

[Cpett]

Hi BB

Thanks for your comments

By replacing the standby relay to sort the lights I’m guessing won’t solve the frozen issue?!

Regards Cpett

[broddersbaldrick]

Re: Whirlpool American Fridge Freezer broken down – help!

Hi Cpett,

Exactly how long has the new rear module been in your unit and when did the icing up start?
With all power disconnected! You could test the ‘standby’ relay if you have a meter or, simply bridge it out since the relay is only there to turn off your fridge freezer; this negates the need to get to the mains plug just a few feet away.
Assuming the board did work once, the problem could simply be a faulty compressor relay not switching off fully.
I’ve had this on boards just 9 months old.
Do you still have your original board?
Maybe you could repair it or, if you’re not confident, send it for repair.

Regards

bb

[Cpett]

Hi bb

The new modules only been in about a month, the cooling problem happened sometime before this. When Repaircare decided to replace the module to sort the cooling, instantly the lights went out and still the unit didn’t cool. I’m afraid I don’t have the old module either

Regards
Cpett

[broddersbaldrick]

Re: Whirlpool American Fridge Freezer broken down – help!

Hi Cpett,

Are you able to bridge out the ‘standy’ relay to establish if that’s your lighting problem?

Once the light fault is sorted, we can suss if your board is correct for your unit.

bb

[Author]

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