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Re: Taking bread from a mans hand and giving back crumbs!
washdoctor wrote:I’m just hoping the new guy does in fact sign up next Tuesday, or we’re in a dilemma to say the least!
Adrian.I saw last night you were still on the Repaicare forum, so this makes a bit of sense.
Re your closing comment, surely it will be Repaircare who has the dilemma should it go astray?
Alex
Re: Electrified
I used to get some of this thanks to my old contacts from by E.Board days.
I heard something regards the South West and perhaps this is some of it. Can you elucidate?
Alex
Re: Oh S**t!!! There goes the fence
Even got it down here. Tile came off the roof last night & hit my car.
jess1ca wrote:Hi Alex No it does not bode with da JTM agents,..
Assume I have picked up on something that is of concern among the agents. Can’t say I was surprised, but if I was an agent I may have been slightly upset at the tactic.
jess1ca wrote:They will use any man and his horse,
Careful where you go with that one, if using a horse, may be construed as a cowboy
jess1ca wrote:l am now frightened to comment bout da 0800 coz l gets a lot of da flack bout my spelling and englsh, am l being cast as an old f**t ,
No, I suspect as an old F**t that is trying to be “cool man” or perhaps you need to get out more.
jess1ca wrote:Can you remember the good old days of SWEB of da 60s ..To think l have doin this since leavin school and its still as hard as ever..
That was in the days when a job was for life, and if you are a cut above the rest you may be able to land an apprenticeship & get a trade.
Sadly times have changed, and we are at the behest of the likes of Connect & JTM etc.
I take it then your’e not up for a free yellow van?
By the way, regards to Carol
Alex
Re: 0800 Repair
I’m surprised nobody else has picked this up.
I’m not part of the 0800 or JTM group of repairers, but look at what I’ve found.
All their agents have to log onto their web portal, and in the true spirit of Kellogs, there’s a free van inside. Whoopie!
Take a lookLINK TO FTM/FIXZONE LOG-IN
I could do with 4 new vans, don’t like the colour though. But, how does this bode with the existing JTM agents though?
Alex
Re: Repaircare…
I bet you enjoyed a relaxed Monday where you could concentrate on the quality calls and customers.
My first reaction to the fact they phoned you regards passing on “Overflow” was why bother to accept? Then I thought about it; had you told them at that point, that is it, no more, I suspect the new boy may have thrown in the towel simply because he was swamped. Therefore I think you have played it just right.
Hopefully new boy gets the impression Monday was unique, and he stays on board. The last thing you need is for him to fall over on his first week as you will be getting begging phone calls never be rid of them.
It is like chucking in smoking, once you have gone a week you have cracked it.
We have reduced considerably by the way. The days of 40+ Connect calls on a Monday are now around 15. The greedy lot in Exeter (Appliance Care Ltd) is going right up to the top of my area including Shepton Mallet, Wells & South of Bristol. They are also covering Yeovil as well as North & East Dorset, which we used to do. Strangely there is an agent 4 miles north of Wells, and one just south of Bristol at Clevedon, yet this Exeter lot are taking on all the crap inc Crosslee where others have refused.
I just cannot believe this lot can afford to do the loser calls. We reject bearing jobs now as not cost effective, and they are taking them on.
Alex
Re: Watchdog bait and switch scam
Martin wrote:
I can think of the best bait ‘n switch tactic employed all day long in this trade and nationwide too…….these ‘No Call Out’ merchants that’s who.:lesson:Scammers to a man the lot of ’em. 👿
First foot in the door, check the job out, too risky to fix…better to simply BER, take the old one away and recon to some poor mug later….I tell you what!…FANCY A NEW WASHING MACHINE MADAM?….It so happens I’ve got one one the van funnily enough!……well I never! :rolls:
Anyone I know?
Alex
Re: Watchdog bait and switch scam
No worse than PC World advertising so & so lap-top for £299 and when you get to the store sold out, but they can sell you the next one up.
Happens all the time.
Alex
Re: humbled ?
iadom wrote:Have you noticed its very rare for a bloke to hit the century, they must be doing something to us that we have missed so far. 😥 Jim.
I keep telling my missus we men are an endangered species. I’ve tried to make it clear we burn ourselves out by sheer hard work, as we are the hunters and they are simply gathers. Strangely didn’t go down too well?
I have tried to reinforce my theory regards the common cold. These women go on at us regards “Man Flu” being a misnomer. We all know dfifferent don’t we lads, just look at the size of a mans handkerchief compared to a womans. We know what a cold really is, not just the sniffles for us guys.
Just look around you, old dears shopping, on the bus etc and 90{e5d1b7155a01ef1f3b9c9968eaba33524ee81600d00d4be2b4d93ac2e58cec2d} of residential home occupants are women.
Best go and lie down, time is ticking.
Alex
Re: Jess1ca
Yes, when they lost the Candy agency they were still advertising spares sales in ERT and they were also supplying National Homecare. They were sacked by Terry Jackson as they were importing from the factory gate, and selling the parts back they fitted on I/G calls at a profit.
After they were sacked all common parts such as door seals, pumps valves etc they were importing from Italy and all unusual parts they were getting through me.
My Candy parts bill was at the time about £20k per month. My cheque for work carried out was about £2k per month. When they queried it I told them I was supplying the local Electricity Board via my contacts as I used to work for them.
Dave Britton BTW is teetotal, so it isn’t the sauce he is on. Just Vitriol
Alex
Re: Jess1ca
He is Dave Britton, sometimes known as Brian. Aged about 62
Used to be one half of Dee Dee Service Bristol. Candy & Zanussi agents, but lost both agencies in the 90’s. Also was Teka, Servevast, and every other obscure make you can think of. Bought Newport refrigeration but it was a dead duck, and it wiped him out. Lost his house the lot.
At one time he was very well known in the trade, and even used to import/export to the arabs.
Not an idiot, but a very bitter person, and obviously has little command of the English language.
Alex
Re: Repaircare…
I guess then that you are accepting calls as per normal until the end of today’s trading, will complete all outstanding & honour genuine recalls.
Thereafter all calls that show the current labour rate you will be rejecting.
I think the next week will be rather interesting.
Alex
machineman wrote:Mark is still there
Probably assigned a new post. He is after all the “local” guy, whereas the Northern manager would have to commute down the M6, and the Southern/Eastern manager would have to face the A14 and up the M6.
Assuming both were offered alternative posts of course.
Alex
Re: Redundancies at Repaircare/Connect
GPservice wrote:Wonder if there will be any problem with the spares side of connect ?, i seen on the other forums that they seem to be using a cheaper courier 😯 !. We get 90 {e5d1b7155a01ef1f3b9c9968eaba33524ee81600d00d4be2b4d93ac2e58cec2d} of our spares from them
To be honest I doubt it. The problems in the main seem to be related to the Repaircare operation, and I suspect the knock-on effect has compromised other parts of their operation.
I suspect that due to the above, they have taken their eye off what they are good at, being the sale & distribution of appliance spare parts. All this of course is speculation on my part.
Alex
Re: Repaircare…
washdoctor wrote:Well it’s past close of business for most by now, and no issue of any statement!
AdeYou must mean this one. Arrived at 17.57 today…..
Dear Service Provider
As you will be aware we are all currently working in challenging times and we will all continue to face many challenges this year and in future years, including fiercer competition, greater demands from our customers and general economic uncertainty
The company must therefore take steps to refocus and to restructure in certain areas. After considering all possible options the company has decided that as of Monday 25th October the position of Regional Service Manager has been made redundant. This role will be covered by internal resource and will have no affect to the Repaircare service or the Service Provider. We ask that you continue to use your current internal lines of communication until further notice
Customer service telephone number: 0121 766 2212
Regards
Stephanie Tamburro
