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aris
ParticipantBeen having an email conversation with Miele and getting some BS replies.
Now they tell me that their tubs have always been sealed. I point them to bearing plus seal kits for sale online – they say those are fake,
They tell me they under their 10 year ‘Quality Pledge’ thryvwoukd replace the whole machine if my bearing broke within 10 years or 10,000 hours of use. When I asked for documentation on that:
Unfortunately we do not have any documentation relating to our quality pledge for the Drum and bearings, this is something that our technicians advise on as and when the situation arises.
I have a feeling that Miele aren’t the company they used to be. I’m at a loss at what to buy next. I’m tempted to just buy cheap as chips and just dump it when the warranty runs out.
aris
ParticipantI mailed Miele about this. They told me they are all sealed now. I’m at a loss – what do I buy when my current machine packs up?
aris
ParticipantBasically Miele are the only choice then if you want a repairable machine? I have a 20 year old Bosch WF2801 which is (touch wood) still going strong after much help from people on this forum. I have changed the heating element, bearing, and other bits myself. The bearing was a no brainer to change – didn’t even have to take the drum out of the machine. You can read my travails on doing that job here:
Saying that – i’m well aware that this machine may well die on me – 20 years is a good innings so I like to keep up to date on what’s available for when I have to make a quick decision. Might it be a good idea to have a sticky post with a list of machines with non-sealed or easily replaceable/serviceable bearings?
aris
ParticipantWell it is installed Cleaned out as best I could with a thin rod – some crud was left in there though. After installing the heater and re-installing the sensor, every thing is working fine. I just did a few 90 degree rinse cycles to flush out the crud.
The element itself was spot on – practically identical to the original, and quick delivery from UKWhitegoods. Thumbs up from me!
aris
ParticipantOk, I drained it all just in case, and pulled the old element out. What a mission. There was so much crud in there, I struggled to pull it out. Even when out half way, I had to use a fair bit of force to get it out – but it is out and is not pretty. Additionally, there is a load of crud there at the bottom of the tank with a fairly small access hole. Do you guys have some tricks of the trade to clean it out? I’m thinking I may have to make a tool of some sort out to scrape it all out.
I’ve attached some piccies.
[IMG2=JSON]{“data-align”:”none”,”data-size”:”full”,”src”:”https://i.postimg.cc/W1ZwcvXf/IMG_2658.jpg”}[/IMG2]
[IMG2=JSON]{“data-align”:”none”,”data-size”:”full”,”height”:”419″,”width”:”1280″,”src”:”https://i.postimg.cc/Hk8BW5sz/IMG_2656.jpg”}[/IMG2]aris
ParticipantThat makes sense.
I’ll be sure to report back on the condition of the element – and if it is bad, i’ll take a picture 🙂
Do I need to drain the system before removing the heater, or is all the excess water sit below that by the impeller?
aris
Participantelectrofix wrote:prob be ok then
may just be a limescale build up
the one I had was tripping rcd
Dave
Would I get an open circuit with limescale buildup? Anyhow for a tenner – it’s worth just changing the thing.
Many thanks for everyones help as always. This forum has helped me keep my machines alive. I just dread the day I have to finally replace this machine. I know i’m never going to find one of the same quality.
aris
ParticipantNot had it out yet – multimeter shows an open circuit though. After almost 20 years, I suspect it is knackered. I’ll be sure to inspect it when I do replace it.
aris
ParticipantI’m thinking of this one – any issues?
https://shop.ukwhitegoods.co.uk/bs34107-washing-machine-heater-element
aris
ParticipantThanks for the reply.
Pattern is a quarter of the price and a doddle to replace – so I’m thinking it may be worthwhile even if I have to replace again in a year or two. This current (faulty) element is still the original one which shipped with the machine.
aris
ParticipantRe: Bosch WFK 2801 error 01
As long as there are parts, and you fine chaps can help – I will do so!
aris
ParticipantRe: Bosch WFK 2801 error 01
Ok, i pulled that little thing off and it was relatively clean – but the bit where it went into the tub assembly – was not. It was almost solid gunked up. I cleaned it out as best I could – and i’ve put the machine on an empty 90 degree wash now that it is all assembled. I suspect that a lot of this gunk is soap and dirt which doesn’t get dissolved with our regular 30/40 degree washes. In fact, we never do anything hotter at all.
I also blew and sucked the pipe – and noted that the pressure switch was in fact working fine (or so it seems).
Many thanks all for the help here – i’m sure this will have sorted out the issue, but i’ll be sure to post again if not 😀
This WFK2801 is a lovely machine. Not only has it lasted well, but it appears to be easy to fix. I replaced the bearing several years ago (with the help of you all here) and the way this machine is designed, you can do it in-situ. No need to remove the tub at all. Are there any machines today which are as reliable and easy to repair? Just asking as i’m sure i’ll have to replace this beauty eventually.
aris
ParticipantRe: Bosch WFK 2801 error 01
What is the best way to clean? Just blow through?
aris
ParticipantRe: Bosch WFK 2801 error 01
Oddly enough, subsequent washes today have been fine. I’m going to keep an eye on it though as I suspect an intermittent issue.
Would an issue with the pressure switch or hose cause the error I saw?
aris
ParticipantRe: BOSCH WFK2801 with FHP motor – which brushes?
Martin wrote:Very easy to fit.
Too right 🙂 This is a lovely machine to work on.
So i’ve got them in – it is spinning. The old brushes were about half a centimetre long!
I am getting a bit of a whine from the motor now – i’m assuming this is the brushes bedding in? I did clean the com with an old toothbrush – it seemed fine, little bit of carbon came off. If it is just bedding in, how long should it take? I’m putting it on multiple spin cycles to see if the noise settles down.
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