Forum Replies Created
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Posts
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Re: Replacement glass for philips series 90 built in Oven
Nope, it’s reflective glass, it has to be that I’m afraid.
I’ll have a look at some doors I have here, one may be suitable.
Dave.
Re: Forum Format Change
It’s essentially done now, all that remains is to trawl the general public forum and move the duplicates and any posts to their new home 😀
Dave.
Re: Diplomat ADP8342 dishwasher…
Are you sure there’s actually anything wrong with it Rob ?
If the dishes are drying and then go cool it would indicate to me that it has in fact finished the cycle.
When you say it keeps running and running, what is ?
Dave.
Re: indesit d61
There’s not such a thing available I’m afraid moisy.
If it’s constantly pumping it probably thinks it’s flooded in the base, check the overflow/flood protection 😉
Dave.
Re: Tradeplace Marketplace
About TradePlace
Q: What is Tradeplace?
A: Tradeplace is an independent business-to-business electronic marketplace for European retailers and manufacturers of household appliances and consumer electronics household appliance manufacturers and retailers in Europe.The Participating Companies are BSH Bosch und Siemens Hausgeräte GmbH, Electrolux Home Products, Whirlpool Europe and Indesit Company. Tradeplace will evolve into a pan-European industry e-marketplace with a mission to improve customer service to retailers. Tradeplace aims to eliminate inefficiencies in the supply chain whilst improving e-enabled communications between manufacturers and distributors.Q: What does it offer?
A: For the first time in the European home appliance and Consumer Electronics industry, Tradeplace provides retailers with access to the existing browser-based services of the three founding companies through a common portal.
Retailers no longer have to log in and out of the separate platforms.
They can access the portal immediately through an internet browser and search for product information and availability, as well as place orders.
Over time, retailers will be able to connect their own order processing systems directly to the portal, through XML internet technology.
Q: What was the reason for launching Tradeplace?
A: There is a growing need amongst retailers and trade partners to be able to communicate easily and quickly with manufacturers.BSH Bosch und Siemens Hausgeräte GmbH, Electrolux Home Products, Whirlpool Europe, Indesit Company and Philips Consumer Electronics Europe are strongly in favour of achieving greater commonality and standardization of B2B systems amongst all household appliances and consumer electronics manufacturers.
In fact, many manufacturers are already investing in Internet systems that integrate with their ERP systems to provide real-time, up-to-date information. The aim of Tradeplace is to help those manufacturers leverage those investments and progressively drive further standardization.
Q: Have any manufacturers already expressed interest in joining Tradeplace?
A: It is too early to tell right now, but given the benefits of joining Tradeplace, we certainly expect interest in the near future, and we welcome all potential participants.Q: What is the difference between this exchange and others?
A: Tradeplace aims to differentiate its offering from other exchanges through the provision of direct access to a portfolio of leading consumer brands and quality, up-to-date information thanks to real-time ERP integration with manufacturers. Tradeplace’s approach facilitates standardization systems, processes and transaction formats for the household appliances and consumer electronics industry, for example, single authentication for retailers; utilization of PI standard defined by CECED and standard XML system-to-system transactions. Ultimately, this will dramatically reduce the efforts of e-commerce integration in the industry.Benefits and support
Q: What are the benefits for me as retailer of joining Tradeplace?
A: Tradeplace provides retailers with efficient, quality customer service, based on easy, fast access to information and transactions 24 hours, 7 days per week.For the first time, household and consumer electronics appliance producers and retailers can access the existing browser-based services of multiple household appliance manufacturers via a common portal. No longer do they have to log in and out of the separate platforms. Tradeplace simplifies access for retailers and sets a direction for further standardization of information services for the household and consumer electronics appliances industry. Tradeplace allows retailers to access from ONE web site, with ONE password to a wealth of information from multiple brands.Q: How is this going to help me as a manufacturer?
A: Tradeplace provides appliance manufacturers with a common platform to provide better services to retailers. They can leverage investments made in extranet applications, reach multiple retailers and take advantage of a shared entry point with minimum integration effort.Manufacturers’ portals also maintain independence from other manufacturers’ systems. Tradeplace’s Shared Call Center services relieve manufacturers of complicated and specialist on-line support requirements, providing a seamless and efficient service to customers.Q: Is Tradeplace difficult to use?
A: Not at all. Tradeplace is a single point of access to a wealth of information from multiple brands with just one user ID and password. With just an internet connection, retailers can start doing business on-line with household appliance and consumer electronics manufacturers immediately.Q: Do you provide any customer support?
A: Yes. A multi-lingual Shared Call Center has been established to support customers wherever they are during registration process and as they use the services of the Tradeplace. The Shared Call Center is available Monday to Friday, from 08:00 to 18:00 CET. Multi-lingual operators can handle queries in any of the languages of the countries where the service is available. Please see the country selection menu on the home page for a full list(additional European languages will be supported before the end of the year). Participants can reach the Tradeplace Shared Call Center by e-mail (callcenter@tradeplace.com) , phone or through the Contact Us page on this website.Phone: 020-79847583
Business information
Q: Why has Tradeplace been set-up?
A: Tradeplace is a win-win for appliance retailers and manufacturers alike, as an industry vehicle for maintaining direct contact. Appliance manufacturers are looking for innovative ways to improve service to retailers which, in turn, will lead to a better purchase experience for the consumer. Retailers looking to adopt electronic business-to-business solutions are demanding common technology standards amongst manufacturers.Q: Where will it operate?
A: During 2001, Tradeplace was launched in 7 European countries. In 2002, it will open a further seven.Q: What is your partnership strategy?
A: Our partnership strategy allows us to bring new and emerging technology to our customers and is driven by the criteria of customer-focus rather than partnership exclusivity. It is also based on delivery of quality services using industry-standard technology.Q: Is Tradeplace aggregating the business of the participating brands?
A: No,Tradeplace is a service provider, and its role does not impact the trading relationship between manufacturers and retailers.Q: Is your strategy targeting any specific market segments of the retail industry?
A: Tradeplace aims to address the needs of all retail channels and therefore offers browser-based and system-to-system solutions.Q: Is Tradeplace open to consumers?
A: No,Tradeplace is a business-to-business marketplace. It aims to strengthen relationships between retailers and manufacturers by eliminating inefficiencies and non added-value activities in the distribution of household and consumer electronics appliances.Q: Is it open to all distributors?
A: Yes, European distributors of any size and reach can participate in Tradeplace.Q: Who are the participating brands?
A: AEG, Bosch, Electrolux, Neff, Parkinson Cowan, Siemens, Tricity Bendix, Zanussi, Philips, Whirlpool, Bauknecht, Ignis, Hotpoint, Creda, Cannon, and Indesit.Q: Who is the management team?
A: The management team is a fusion of employees and competencies “on loan” from their existing organizations at the founding companies. Its approach is based on a diverse and a broad cross-section of industry, business and technical experience. Key members of the management team are:Frederic Marie
E-Commerce Director, Electrolux Home ProductsGustavo Minacci
eBusiness Director, Whirlpool EuropeKarel van der Horst
Senior Manager Relational Marketing & e-Business, Philips Consumer Electronics EuropeFabio Ciarlantini
Business Process Support Manager, Indesit CompanyMichael Steinborn
Head of ECommerce Management, BSHTechnology
Q: How will my data be protected? Will Tradeplace be secure?
A: All data on Tradeplace is secure and protected by secure-server encryption technology, process controls and data firewalls.Q: Will Tradeplace share my data with other participants?
A: Tradeplace will not share information relating to a retailer’s orders to one manufacturer with any other Tradeplace members.Q: Do retailers have to move to a new ERP system in order to participate on Tradeplace?
A: No. Common access simply requires an internet connection. For system-to-system access, there will be no need to move to a new ERP system to participate on Tradeplace. Integration is a one-time effort, and will enable any participant to communicate with any other participant, regardless of the application and or ERP system used. Tradeplace will provide technical specifications to facilitate integration with the site.Q: Will the participants ordering through Tradeplace need an on-site administrator to manage IDs, password and permissions?
A: It all depends on the size of organizations logging in and the number of people registered, but in all instances, Tradeplace ensures transaction-security based on secure-server encryption technology, process controls and data firewalls.Q: What does this mean for XML?
A: XML (Extensible Markup Language) is a web standard tool that allows companies to easily and cost-effectively conduct online transactions with their customers and partners. XML technology also delivers sound, video and other data across the Web. An XML-based solution will be deployed to handle certain transactions over the Internet when using Tradeplace.Q: What about EDI?
A: Investments that manufacturers and distributors have made in EDI will continue to be valuable. Tradeplace provides either an alternative or supplement to EDI depending on trading partners’ priorities and development plans.Q: Will Tradeplace link to other marketplaces?
A: Yes, Tradeplace plans to link to other marketplaces if they add value to the supply chain of our participants.Subscribing to TradePlace
Q: How can my company join?
A: Retailers can register through the Tradeplace Shared Call Center by phone or through the Registration Page on this website.
Manufacturers wishing to join Tradeplace should contact any of the Management Team Members directly ( click here for further details).Q: Do retailers have to pay?
A: Currently, no fee is applicable for Tradeplace’s service of accessing brand portals.Q: What does the membership comprise?
A: Registered users can access information and transactional services offered by the different brand manufacturers such as product information and availability, order entry and tracking, etc. Users can also contact the Tradeplace Shared Call Center for troubleshooting and tips on accessing services through the Internet.Q: In which activities can I participate?
A: Services may vary by brand. Services currently offered by most brands are: Product information (PI certified format), product availability, order entry, order tracking, etc. Future services will include real time system-to-system connections between distributors and manufacturers systems.Re: Neb Oven Electric
See I didn’t forget 😀
The parts you need are:
Timer knobs:- 091511250102R x 2
Hob knobs:- 091530003103R x 2If you drop me an email, I also have the user manual in PDF format which I can attach to a reply for you, I’m waiting on a reply at the moment with details of price and availablity of the knobs.
Dave.
Re: Scandinova fridge freezer went bang – need new circuit b
Back to Comet for this one I’m afraid Dave 🙁
I’ve nothing listed here for that model number, Scandinova is one of the Comet brand names used so it could be one of a few but I know not which, sorry !
Dave.
Re: Forum Format Change
Noooooo !! Not adding, changing yes, a good idea, if there’s even more there it will be get worse and more diverse IMO.
If we were to change them who’s going to move all the existing one’s ? As P says, one hell of a task involved 😯
Agenda topic for Saturday 26th that one maybe ?
Dave.
Re: Neb Italian design electric Oven
Oops, sorry forgot 😳
I’ll get a topic reply in the morning which will remind me, I had so many last weekend I must’ve missed this one.
Dave.
Re: smeg american f/f
Unless Brian can advise the Maytag part number, it may well be cheaper but I doubt it in all honesty.
Dave.
Re: Whirlpool ADP539AV Door springs!
kheath wrote:I do this from the front without moving the appliance at all
Yeah but when you’re a chubby bugger like me I can’t lay on the floor and reach in there 😆
Martin of course could walk under the dishwasher and repair it from the inside :rotl:
That’s a :beer: I owe you now for taking the p1ss I suppose 😉
Dave.
Re: LG Fridge Freezer Thermostat
I can obtain one for you benway.
It’s £30.81 inc VAT and postage.
If you want one ordered, drop me an email to spares@ukwhitegoods.co.uk and I’ll advise further.
Dave.
Re: NIA UK
I’ve checked everything I have info on here and nothing with that model I’m afraid Paul 🙁
I would imagine a uni one will do the trick though, the 2 terminal AEG/Zannussi/ general continental type one most likely.
Dave.
Re: hotpoint wma33
Martin wrote:The heater (Part No: 1603298 and possibly available from our “shop@” in the Navigation Bar)
It is now anyway 😉
http://shop.ukwhitegoods.co.uk/Washing+ … ement.html
http://shop.ukwhitegoods.co.uk/Washing+ … ement.html
Dave.
