Forum Replies Created
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Re: SMEG ?
wcda wrote:I can see no reason why an Agent needs to send statements.
Nor do I frankly, although sending one email a month listing jobs due for payment does not cause me too much hassle it’s one more thing I have to think about doing. Even then it’s hardly a statement anyway, but it seems to work. But as you say, I shouldn’t have to do it in the first place.
wcda wrote:It would be interesting to know if if that requirement is written in the Contract.
It isn’t, I checked. An invoice is the only requirement for payment !
Dave.
Re: Homark 02-800101
sparkey wrote:Dave, the number listed in the old ‘paper parts sheets’ is C72-0074-0
Ok Thanks. Is it a Brandt made cooker do you know ? There are similar part numbers that supersede to the usual ??X???? format but not that one.
sparkey wrote:If you ring Bernstein they will sell you parts, pay up front by credit card no trade discount even to old agents they have dumped on 👿
Any idea of the phone number ? I may well just send the customer direct to be honest, it’s not worth the hassle sometimes, even though I loathe sending customers away.
Dave.
Re: Hotpoint Advertise Franchises!
And in today’s biggest selling tabloid newspaper:
Field Service Engineers Required ! By Merloni !
Not franchise, employed engineers vacancies being advertised, no regionality apart from London allowances.
Have they done a U turn ?
Dave.
Re: Hygena 8224 dish washer – How are front panels fitted
………….or do it the way Bryan suggests 😉
😆
Re: Hygena 8224 dish washer – How are front panels fitted
That’s exactly how they should be fitted, although the screws down each side of the inner door should also be tight as these tighten down to grip the fixings on the wooden door.
I would suggest you slightly loosen those screws, refit the wooden panel with the door down flat so it won’t slide then tighten all the screws again.
That normally does the trick 😉
Dave.
Re: Indesit WD10 problems
Aha, if it’s part of a bigger contract I understand the involvement.
Let us now how you get on either way if you could.
Dave.
Re: Care 4 to cease trading
Alex wrote:All Care4 agents should have received a pack from:
Home Hotline, The Unicentre. PRESTON PR1 1DH 0870-6002415.
Contact name, Steve Hammond.Thanks for the reminder Don 😉
I haven’t recieved the pack mentioned by Alex, I’d better phone Home Hotline.
Dave.
Re: Indesit WD10 problems
The pressure switches have been known as a common failure across the whole range of Evolutions as far as I’m aware. I would be worth replacing it to check.
I had a look at the info and thee appears to be three different pressure switches listed for this model, whether they are interchangeable it doesn’t say. It looks like the make of pressure switch is required to identify.
May I also ask, if it’s only a few months old surely it’s i/g and should be repaired free of charge by Merloni ?
Dave.
Re: diplomat 8245 error lights
OK, as Matt has supplied a model number they both should have the same solution.
That code means the control pcb is looking for a flow meter in the appliance which does not actually exist, it’s a glitch in the software I would imagine.
The pcb will need resetting by an appointed MFI service agent or someone with the relevent technical data which I cannot reproduce for obvious reasons.
If you either check the directories link on the main menu on the left for an engineer in your postcode area or post your postcode here I’m sure someone will be happy to assist.
Regards
Dave.
Re: Local Trading Standards Authority
I got my certificate and a couple of van/window stickers today for CES 😀
No formal presentation as Martin did, but very nice all the same.
Hopefully they’ll update the website soon and add us to the list of “Customer First Scheme” accepted companies there as well.
Dave.Re: Dyson CR01 Washing machine
Dave_Conway wrote:I’l post back any findings when we’ve been.
Or perhaps I wont…………
…….they cancelled the call 5 minutes ago 😥
Horlicks !
I was looking forward to some info on these.
Dave.
Re: Dyson CR01 Washing machine
Well we got our first chargeable repair on the washer booked in to look at tommorow. 😯
Door locked, unable to open, various fault codes none of which have relevence to the user manual. 😕
I’l post back any findings when we’ve been.
Dave.
Re: Zanussi DWS 949 top basket not washing
Hi, that’s the info I need 😀
Parts are reasonable enough for this model, details are:
Upper spray arm £9.82
Upper spray arm support £6.47
Postage £3.50All inc VAT.
That should sort the problem out as long as the water pressure is OK.
Phone number is 01392 467889, ask for me.
Regards.
Dave.
