[DrDill]

Re: Hacked Off About Internet Pricing?

I am still preparing my reply, but if you could excuse my ignorance Ken, where is your website that you sell appliances from? If you could post the link please.

[DrDill]

Re: Hacked Off About Internet Pricing?

gandh1 wrote:

DrDill wrote:
your assumption of rubbing reps up the wrong way

at what point did i infer i was assuming? no decent rep is going to tell you off for stocking direct competitors – they are too afraid of you telling them to frick off, but can affect how much discount you will get – reps are just like politicians, they tell you exactly what they think you want to hear 🙂
When you said:

any more than 2 prem brands showing in stock rubs each other reps noses up the wrong way!

[DrDill]

Re: Hacked Off About Internet Pricing?

gandh1 wrote:Dr dill, do you fit your own kitchens or contract the installations out?

also, when was the last time you used a major distributor instead of direct accounts?

ive always found unless processing a huge amount of quiddage with say bsh, direct accounts dont always work out for the better. not only that, perhaps the fact you are trying to stock and show off the big 3 premium brands in a showroom simultaneously is grating with some of your brands reps. i know for example if you hold a bosch account they arent happy if you want to display both bosch and neff side by side. thats why a couple of people i deal with and know, only have miele and neff, bosch & smeg, or siemens and aeg. any more than 2 prem brands showing in stock rubs each other reps noses up the wrong way!

Reply to Gandh1:-

I have my own fitters that work self employed.

Direct accounts is the only way for me, better price, point of sale products and very good support when i come up against the internet sellers.

Never had a rep question other brands that are on display as for some it works in their favour,ie, cant afford the expensive Miele then take the Bosch sitting next to it.So your assumption of rubbing reps up the wrong way is never been a problem. It has a lot to do with how much i sell of their brands a suppose.

I use DAD and BCGXL Waterline/MWD,

Also just to add to my other posts, its quite true that not all internet sellers are the pain for me, just those ones with the ridiculas prices where you jnow they are not making any money then go pop several months later.

I will reply to K Watts post, its going to take a bit more time than usual though, and i have been stacked out this week!

[DrDill]

Re: Hacked Off About Internet Pricing?

I have always been prepared to talk about the topic, as i have already stated, again i have said what i think from my point of view, so you go for it, enlighten me.

wild goose chase having a pop at internet retailers? < i am not on a chase , i merely stated my feelings toward them, which i am allowed to do in the same way many on here have a pop at JTM, Currys, Comet,etc.

[DrDill]

Re: Hacked Off About Internet Pricing?

You know what, lets lock every thread that the Mods dont like, now if i was using bad language then i would except it, i havnt and if being direct with my phrases dosnt suit then nothing i can do about that is there.

It wont matter what i say on this subject about internet as the posters above will always have a dig at me and pick my post apart to score some cheep points, it probably has never crossed your minds that there is probably quite a few members that agree with my take on the subject, but wont post because they too would be picked apart too.

Again i will state what i have said:-
i dont like internet retailers because they are in direct competition to me with less costs incurred, (Unfair advantage if they were buying at the same price as me)

i havnt once complained about my buying price as i do get it cheeper than most internet companies

i would be against everyone buying at the same price, as this would meen that internet only companies would have an unfair advantage and the manufacturer would lose a platform to have their products displayed physically in the market place, the manufacturers would simply turn around and close all the accounts of none display companies as they need the showrooms. How would that help the consumer.

I accept my lot and try to work in the enviroment as it is, i get on with it, i dont have to agree with this single buying idea though do i, this is my argument/point in response to the original opening point in this thread.

Some posters on this thread have only posted to have a go at me , with no input on the topic at all, why??? because they dont like the way i write or explain my self!!

[DrDill]

Re: Hacked Off About Internet Pricing?

Lets be quite clear here, Mr K Watt makes money every time this site is visited. I never took this topic off track, i merely stated that i believed that i should get a better buying in price than some one with out a shop, something mr watt took exception too because he dosnt have a shop.

Now here is another fact, i hold direct accounts with Miele, Neff, Bosch, Liebherr, Smeg, Baumatic, GDHA, Elica, and because i display their products i get a better buying in price, which i have earned, thats about £40k of displays plus the kitchens at £25k, this is pretty much dead money for customers to come and touch and see, tell me why should someone with a website and a PDQ machine get the same buying price as me?

Oh yes i do also get kickbacks,as much as 8{e5d1b7155a01ef1f3b9c9968eaba33524ee81600d00d4be2b4d93ac2e58cec2d}.
This is not bluster, just plain old facts.

Again, i repeat i did not take this off topic, and i dont see where i have been abusive, read what has been said in reply and the same tone has been used against me, but hey i get it, i dont have the same amount of fans as some.

Any way Ken if its just you thats keeping my account open on here then go on, i dare you too close it and then there goes the freedom of speech!! I have not used and foul language or anything untoward so lets see what happens.If i get thrown off its will be for one reason and one reason only, because i dont agree with the all powerful Ken Watt. FACT

[DrDill]

Re: Hacked Off About Internet Pricing?

If any of you had bothered to read my posts properly instead of sucking up to the great Ken Watt you would see that i have never complained about my buying in price, never complained about manufacturers etc, i was merely stating why i think i should benifit from a better buying in price than a internet company that dosnt display and own a real shop!!

Please make sure you read my posts before jumping on the bandwagon, it is only fair!
I do about £10k to £20k of appliance sales a week so i dont lose many sales to the internet, i do hate it when i do though!

[DrDill]

Re: Hacked Off About Internet Pricing?

Martin wrote:

DrDill wrote:
A suggestion Martin, keep your nose out of things you have no knowledge about please, you just muddy the waters with your fiction.

Just a suggestion to you then in reply. Do please temper your anger and somewhat abusive language and afford a little more respect toward others (including me) please. Thank you!

I dont have any anger, and i havnt used any abusive language!

Martin if you want respect then try not to poke your nose in to stuff you know nothing about. You put your two pence in with a statement that was untrue, so what did you expect.

[DrDill]

Re: Hacked Off About Internet Pricing?

I wondered how long it would be before Martin stuck his nose in , you need to get your facts correct Martin, i do indeed have a website, but you cannot spend one penny on it, it dosnt take money, each order placed is vetted by me and if its outside cornwall then we dont do it. Also for your information the prices on the website are exactly the same as in store, so no preferential buying price.

A suggestion Martin, keep your nose out of things you have no knowledge about please, you just muddy the waters with your fiction.

[DrDill]

Re: Hacked Off About Internet Pricing?

You do make me laugh, just like the guy found guilty of killing someone standing in the dock protesting that he never killed any one!
You just cant see what you say from anyone elses point of view, that is why you need that thick skin of yours.

[DrDill]

Re: Hacked Off About Internet Pricing?

If i was to say Black is Black you would ask for the evidense and the facts to back it up!
I stand by everything in my post, not every statement has to be backed up with data and such like, you just go over the top on any post that dosnt fit in with your worldly thoughts. I have read your blog on ERT online, you dont use many facts or evidence to back it up, but there isnt a need to.

You just keep shouting Ken, someone might take notice of you, i certainly dont. You are a bully on here.

Again my opinion, ridicule as you wish and once again a topic spoilt by the great Ken Watt and his one sided dribble.

[DrDill]

Re: Hacked Off About Internet Pricing?

Oh shut up kwatt, you always try to shout down any one who dosnt agree with you, you have started this battle because i stated my reasons why i should have better buying in prices than you, you obviously dont agree so will use you clever smart arse way of using words to slap me about, grow up!I dont care that you are insulted, internet companies are a pain in the arse for me, my opinion, i spend hours talking customers through options only for them to come back and say thanks for pointing me in the right direction and i do want to buy from you being local, but i have got these prices from the internet can you match them, so forgive me for my use of parasite, but thats what i think they are, feeding off my skills of selling the customer the products only to lose the sale on price alone. That is my evidence the customers that i say daily that then go on the internet.

How dare you try to make me out as rude and arrogant, if that was true then so are you.

Also my opinion is that you have turned this topic into you having a go at me again!! FACT

[DrDill]

Re: Hacked Off About Internet Pricing?

Not touched my nerves, and as my point of view is very narrow and yours is very wide then it dosnt really matter does it, so i will leave it there as i am not going to get into a battle of words with you again, i have stated my opinion and like i said its my opinion from where i stand as a PROPER retailer.

[DrDill]

Re: Hacked Off About Internet Pricing?

Because i buy stock and display appliances you do not, i demonstrate products you do not, i install products you do not, companies that dont have a physical shop just a web shop have costs that are well below the proper retailer, get yourself a shop and they you too can plough many thousands into product for display, and all that goes with it. Internet companies are like parasites that feed off the proper retailers with cheep prices, do the sale and then their customer service is not there when the customer needs help.
My opinion only

[DrDill]

Re: Hacked Off About Internet Pricing?

As a bricks and mortar retailer i believe i should get better pricing from the manufacturer, as i have invested more money in selling the products. Its a fact that my profit margin has to be higher as i have to cover the extra costs of running the store. Why should a company with a website sitting in their front room be able to attain the same buying terms as me? The manufacturers dont say you cant sell , they are just supporting the margin of the proper retailer. After all the manufacturer does have the right to say who can and cant sell their products.

I know this might upset a few people, but the more internet retailers that go bust the better as far as i am concerned, i have had major price issues with 2 of the companies that have gone bust so i am happy they have gone, no one would shed a tear if i dissappeared of the face of the earth, so alls well in love and war!

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