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Re: gbdar creditors meeting
See the other thread regarding GBDAR, it probably answers your question.
Jackal
Re: GB DAR
The lesson of course is always only extend the credit limit to the amount you can afford to lose, but hindsight is a wonderful thing.
In my opinion the outcome of the meeting will be the same irrespective of whether you attend or not. They cannot legally have the situation of creditors whom attend get a preferential return to those that don’t. Doing this will set the position of an illegal preferential creditor which will result in the Directors being liable to personal convictions as will any professional body involved.
Dont get me wrong, a decent show of agents need to attend to ensure everything runs smoothly and perhaps they could report back to us, but we dont all need to attend and for some, losing a day from work is adding insult to injury.
Regards
Jackal
Re: GB DAR
The meeting on Friday is purely to discuss how GBDAR is wound up and eventually closed down.
There will be no payments issued at this meeting whatsoever it is purely a face to face meeting to explain what has happened (which we all know) and what is likely to happen in the future.
I suspect the crux of the meeting will be that most agents will be told they will get something back in the long term but nothing like the full amount they are expecting. The recovery of the amounts due to GBDAR will take months to come through and therefore will take months to come to agents.
We should remember that the Directors of GBDAR had the opportunity to place it directly into Liquidation when SUK stopped and we as agents would have gotten nothing after the liquidators costs had of been taken first.
An insolvency practitioner friend has suggested that if he had been the liquidator then he could have very easily run up a bill of £50-60k just trying to sort it out and it would have taken months to do it.
By going along this route we stand a chance of something, maybe not very much, but its that rather than nothing.
And before I am shot down for expressing any type of support for GBDAR, I was an agent and I am in the hole for nearly £10k, with a similar amount to Servis UK as well.
It was a business decision I made to work with them so I only have myself to blame, and whilst it hurts it wont kill me.
Regards to all of you.
Jackal
Re: Whirlpool shame
Everything said before me is true but I have little sympathy with customers.
There are budget machines out there, Haier et all springs to mind and there are quality machines out there, ISE, Miele.
Its basic market forces, better build quality and aftersales service costs money and this is loaded to the front end of the purchase price and is why Miele and ISE10 are priced they way they are.
Now if the punter chooses to purchase a Servis at £169 what does he think he is going to get when the ISE10 is £799. The important part of this sentence is punter chooses. I have yet to see or hear of any punter whom walked into any retailer with a gun to his head and was forced to buy a Haier or a Servis appliance. They all chose to.
Why do they think they should be able to moan and groan about the quality after they made there own free will choice. We have installed nearly a 100 ISE10’s and have never ever been back to one nor have we heard the customer moan or groan about the quality of it.
If the customer expects better quality, they should have parted with the necessary dough to get it.
Think of it this way… if all the punters went out and stopped buying the likes of Haier and Servis and all the other sub £300 appliances and instead chose to spend say £500-£700 on a decent ISE or Bosch or Miele, how long do you think it would be before the sheds stopped stocking the crap and moved into stocking the quality appliances.
The sheds only respond to the demands of the punter! Its not the opposite way round.
The OPs customer is responsible for the their own situation. They bought cheap crap and now are paying the price for it by having to pay out again for another appliance just 2 years later. Perhaps if they had spent the same amount (the cost of two appliances) on an ISE applaince with a 5 year parts and labour warranty, they wouldnt be in the same position of forking out again and one less appliance would be in the land fill and one more engineer of ours (in our trade I mean) would have been able to complete a service call with some pride and satisfaction.
Regards to all
Jackal
Re: To become Limited or not to become
Exactly as Kenneth says, loads more hassle and accountancy costs.
The thing is, a limited company in the eyes of the law is a living breathing walking talking entity and effectively becomes a person in its own right.
The very same people you have been talking to will see this and importantly conclude that the company is effective a baby with no track record and will come to exactly the same conclusion as they did before, only they are now likely to ask for personal guarantees from you which in effect means they are bypassing your limited status.
In conclusion, why go limited and cause yourself the grief unless the business is big enough to accomodate it, ie you have the need for full time senior management roles for Finance, Sales and Purchase Control, HR and Technical control.
Hope this helps
Regards to all
Jackal
Re: Work Offer
K Hi
Not sure if this is a problem at my end or yours but when clicking on any of the 3 links provided, i get a message back saying the port has been blocked.
Can you send me the docs by either email or PM
Cheers
Jackal
Re: Payment Issues & Other Problems
Hi all
Gonna stick my neck out here but from my experience and my experience alone, the best I have dealt with, with regards to payments are:-
ISE – On time or ahead of time, every time without fail – Cheers to Ken, Dave, Sean & the team.
GBDAR – Never had problem in the 3-4 years I have dealt with them on getting paid. Simple phone call once a month to the accounts manager and get the figures and date of payment. I think payment was late by 1 day once.
and the worst:-
AON – I almost spend more on chasing the payment than its worth.
GIAS – Same as above
Servicepower – Waste of time and effort on all counts.
Teka – As Ken says, bust or what?
Only my experience as I say.
Regards all
Jackal
Re: samsung 8E fault
Hi
8E is over current error sensed by Main PCB, which from experience is either the motor or the main power board PCB
If motor meters out ok as you say then yes its a PCB error.
Regards
Jackal
Re: Fidge freezer door Legal help please
Stu Hi
Heres the thing in law, I will make it basic so anyone can understanding it.
To be in anyway responsible you will need to have formed a contract, this can be in writing or verbally.
To make a contract you need three things, and all three of them to be complied with:-
1) Offer of the contract, ie the customer asks you to come repair the appliance.
2) Acceptance of the contract, ie you accept the customers offer to come and repair the appliance.
3) Consideration, ie the charge agreed to complete the contract such as your call out fee or labour charge.
Now if we look at this case carefully, parts 1 and 2 were complied with but part 3 wasnt. Therefore NO contract was formed for this case.
With no contract come no responsibility therefore tell all concerned to go away in whatever terms you want.
If it were me, I would be happy to meet with the landlord to discuss the position if they so wanted at a fee of say £100 for me management time. Turn it on them see how they like it.
As previous posters have said, they are trying it on and the fact that you have felt the need to post here for advice shows they think they are close to getting a free unit from you.
You have done nothing wrong so dont worry about it.
Your PL wont cover things like this for the same reason but if your insurance covers you for legal fees and costs, that section will.
I hope this helps a little, but if you need further assistance, PM me and I will do my best to guide you.
Regards
Jackal
Re: Cancellation of Contracts, new regulations!
Hi
This is basically an amendment to the door step selling regulations of 1987. Basically that act provided a cooling off period for goods and or service sold by cold callers knocking your door ie Double Glazing companies etc.
The law said in laymans terms that anyone selling at your door without your prior request to attend was an unsolicited seller and as a result of this unsolicited approach the consumer had the right to cancel any order within 7 days of making the order. This was supposed to stop high pressure, sometimes intimidating sales techniques.
One way round this was to get the customer to agree usually by telephone to have a no obligation fee quote with a salesman visiting the property. As this approach was at the customers request, this sales visit was effectively termed a solicited visit and therefore exempt under the door step selling regulations and therefore the consumer was not entitled to the same protection.
This new set of regulations bring solicited visits under the same set of rules as unsolicited visits to prevent confusion by consumers.
I understand your thoughts but the regulations do provide suitable get outs for us in this industry.
Section 5 Part 4 sub section (b) of the act provides protection where
a visit during which the contract which is made, relates to goods and services, other than those concerning which the consumer requested the visit of the trader, provided that when the visit was requested the consumer did not know, or could not reasonably have known, that the supply of goods or services formed part of the trader’s commercial or professional activities.In other words, all visits we make to customers home or businesses are classed as solicited visits, however, we are exempt if we only deal with the customer for the express problem she calls us for. If we develop the visit into quoting for other items, we must provide the customer with the necessary cooling off period and notice as required by the new act.
So, if Mrs X calls you up and says I have a broken down XXX washing machine can you come and fix it please. We can attend the customer and conduct a repair as a solicited visit without the requirements of the act using the above exemption. However when we get to Mrs X’s house and do the repair on the XXX washing machine and she says, the tumble dryer is also playing up, anything you do to the tumble dryer where the bill will be £35.00 or more excluding VAT must be covered by the requirements of new act, ie your must quote it and provide to the customer written notice that she has a 7 days cooling off period before the repair can be completed.
This rule is designed to prevent ruthless sales persons getting a solicited visit to someone on the pretence of doing one thing when the real plan is to push the buyer into something much bigger than the customer originally intended.
If hope the above helps, if not, PM me and I will try to explain it further
Regards all
Jackal
Re: Samsung rs21ncms door
Hi Dave
Fridge Door Part Number is DA91-01742L
Freezer Door Part Number is DA91-01738L
email spares@ukwhitegoods.co.uk and they will be able to quote and source one for your.
Regards
Jackal
Re: They’re checking!
Maybe it was just a customer wanting her Hotpoint fixing by you very nice guys in South Wales.
The police mag thing is a con.
Jackal
Re: Non Payment
Depending on the size of the debt, its either court bailiff or high court sheriff. (dont be put off about the high court bit, its just a fancy title).
If the bailiff comes back and reports, no goods or payment (some bailiffs are softer than others) then next step is to get an attachment of earnings order from the court. Use the bailiffs report to obtain it. This really buggers them up as it can be taken at source. If they are in employment, it comes from the employer, if on benefits then it comes from the social out of their benefits before they get it.
Most seasoned, almost professional non payers rely on the fact that you, the innocent party wont pursue it hard enough to get paid. My advise is always follow it through if you can.
Remember, all the additional costs you incur can be added to the debt, if the bailiff costs you £30 then add it to the amount owed. If an attachment of earnings order is granted at a cost of £50 then add that as well.
The rules in Scotland are not exactly the same as England and Wales but they are very similar indeed so do a bit of research and get your money.
Regards
Jackal
