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Re: ERROR CODES FOR NEW HOTPOINT NEEDED
dave
i know i’m thick with computers but i’ve looked for ages to find the known error codes and i still haven’t had any luck. please please post a link to them.
thanks
keithRe: How long do you give yourself for a job in a customers h
believe it or not i don’t charge anything. my wife says i’m stupid but the problem is that i live in an area where everyone knows every one. the fact that i haven’t charged for a call usually ends up with a high recommend to another customer or a day or so later they ring up and buy a machine. it only gets me down if i have a few calls like that in the same day. mind you i can spot the ones who are looking for a free quote. in which case i tell them how much it will cost but i don’t tell them whats wrong.
regards
keithRe: How long do you give yourself for a job in a customers h
very little of what we do is physically difficult, therefore they are paying us for what we know as well as the convenience of having the parts there and then. so in my opinion the time it takes to do a job is irrelevant. mind you i don’t have a call out fee. i charge a fixed labour charge payable only if the machine is repaired. to date i’ve only had one complaint.
with regards to integrated repairs. i tell them to get it out before i arrive.
don’t forget that the actual time taken to repair an appliance should include the journey time to get there.Re: yell.com
i must say that whereas i’m not as busy as i used to be,(i am now ex directory and i don’t advertise). you might guess that i’m not too active in attracting extra work but even though i’m in a very rural area i would be very interested in joining your scheme for no other reason than to help it get off the ground.
keep me posted
keithRe: Hotpoints new Parts policy
i don’t think they really care what the customer thinks. this is because until the public are aware that certain companies own so many different brand names, the odds are that when they change brand the customer will still be buying one of their products. i’ve many times turned up to a creda to be told that their last machine was a hotpoint and they made sure that they didn’t buy another one.
i must say though that i’ve had exceptional service from bsh appliance care. on two occasions they have posted a free workshop manual. and i’ve even been faxed a wiring diagram to the customers house to sort out a machine after a diy attempt to repair a washer.
Re: IPX4???????
first of all the i.p. stands for “ingress protection” the digits which follow denote the degree of protection afforded against solid entry i.e. tools fingers etc. and also its protection against moisture.
a full clasification will normally have the letters ip folowed by two numbers or more rarely there can be three.
where you see an “x” it has ben used to substitute a degree of protection which is deemed not relevant.the first digit after the ip is to indicate the protection afforded against contact with moving parts (other than smooth rotating shafts, etc) and also the degree its protected against the intrusion of foreign bodies. the code is as follows
0 = no special protection
1 = protection from a large body such as a hand ( but there is no protection against deliberate access) ; from solid objects greater than 50mm in diameter.
2 = protection against fingers or other object not greater than 80mm in length and 12mm in diameter.
3 = protection from entry by tools,wires etc, with a diameter or thickness greater than 2.5mm.
4 = protection from entry by solid objects with a diameter or thickness greater than 1.0mm.
5 = prtection from the amount of dust that would interfere with the operation of the equipment.
6 = dust tight.
the table for the second digit is as follows.1 = no special protection
2 = protection from dripping water.
3 = protection from sprayed water.
4 = protection from splashed water.
5 = prtection from water projected from a nozzle.
6 = protection from heavy seas, or powerful jets of water.
7 = protection against immersion.
8 = protection against complete, continuous submersion in water.
the definition of submersion should be specified, by the manufacturer if it is greater than one metre.
an example would be similar to the statement you see on watches although i don’t think i.p ratings apply to them.i hope this will be of help to you.
regards
keithRe: IPX4???????
HI EVERYBODY I’M NOT A REGULAR VISITOR.
the ip stands for ingress protection. these codes are applicable in pat testing. there is such a thing as a standardised test finger. basically the idea is that you’d use this finger to attempt to touch potentially live parts through the appliance casing or the guard on electric fire etc. of course it should never be possible to do this. as you say the lower the number the less protection is available.
if anyone wants to know in detail i’ll dig out the code of practice and post the lower ratings.regards keith
Re: Electrical Safety & Legal Legislation
i’m an appliance repairman and a pat tester with city and guilds 2377 for pat testing. on that course we were told that the socket outlet was not our concern.howerver any physical damage to, or poor location of a socket outlet used for the item under test should be brought to the attention of the responsible person.
with regard to time taken to test, our tester will perform earth bond, insulation and leakage test in only 20 to 30 seconds. a basic tester or megger shouldn’t really take much longer.
incidentally the pass level for a class one stationary (over 18kgs) item with a heating element (e.g. washing machine) is only 0.3meg.Re: whirlpool adg6340 dishwasher error code
thanks dave
i’ve sent a reply in the feedback section. i hope this will be o.k.incidentally, the machine fills up to wash level before flashing the six flashes. therefore if you were going to say a water valve problem then i’m afraid it is working o.k.
thanks
