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Ah, but does the big temperature probe thing not do more than that? I’m sure I remember a conversation with Ross (ex-area manager) about the same or a similar issue on one of these machines.
The thing is pretty simple really, probe sends current temp (but I’m sure the bugger acts as an overheat device too), then the board gets that info and translates whether or not to lock the door or not dependent on the cycle or function chosen. I have seen the door lock failing before though in the closed position as I *think* it’s a “fail-safe” and should therefore fail an closed position so the customer doesn’t get an accidental sun tan. 😉
K.
Re: UK Whitegoods Meeting No.3
Details are now available in the downloads section in both MS Word and Adobe Acrobat formats.
Please advise as soon as possible if you are attending as we do need to organise things around the numbers. You will also have to book the hotel as early as possible as it is busy and they were not accepting a block booking on the strength of a “maybe”. That is vitally important.
Sorry P, no news on the pool. 😉
K.
LOL, I was having a laugh…
RTFM means Read The F—–g Manual, which I’m sure you wish you could tell customers on a daily basis. 😉
K.
Hence the reason I’m absolutely seething about this and Scott’s attitude, as well as blabbering on about getting council approval, we KNOW everyone got the thing but now it appears they “didn’t get it” all of a sudden. So, after all the work we put into getting Orbit done, it gets fucked about from pillar to post for two months and then no fucker ever got it!!!
I agree with Dave, I give up.
K.
Pat,
Here’s the problems…
To use Access is fine on a small scale, I find it slows up as the database gets bigger or more relational information is required. It also has the world’s most horrid GUI. 😉
It’s also not cheap to buy and there are many dBase’s out there available for free, like MySQL or PostgreSQL amongst others.
The other big problem for those of us doing contract work is communications, both ways, in real time between a remote client and very possibly a field engineer or ten as well.
Dave and I have spent a LOT of time looking at various packages, even custom ones, and are still seeking the ideal system to cut across some of the boundries faced by desgining software that is as good for a one man company as it is for one that employs up to 30 engineers. Even then, when you find something, can it handle the data and fields that we need it to as well as give the backend relationships between tables, be robust and quick to use and provide all the other bells and whistles to boot. Honestly, it’s a nightmare given the sheer spectrum of company sizes and different information/ways of working and using the information and we’ve concluded that nothing out there is a “one size fits all” application. Yet.
One of the biggest hurdles we’ve found is the number of contracts that we can deal with, along with individual customers, layered on top of product groups. It appears that, as an industry, we are quite unique in that respect with only browngoods coming close. Since we’re all skint I think that’s why we’ve seen so many browngoods applications ported to be used in our industry, none of which that we’ve seen meet out needs. Likewise there are more than a few ported from the heating industry, again, not suitable merely workable.
But if you want to let us have a copy of yours we’d be more than happy to take a look at it. 😀
K.
It’s because they bought an upmarket machine and they think the world revolves around them.
I wouldn’t bother so much at times but the rates paid for warranty service do not reflect the service expected by that type of customer. Most of them come around in the end though, I’ve rarely been beat by one. 😉
K.
Re: DASA!
Okay so I guess I better explain my actions of today then with the DASA post. I said explain, not apologise as I will make no apology for speaking the truth as I see it.
DASA is going nowhere.
Scott really go on my nerves the other day with the cross-posting, that’s just plain naughty and I deleted the second post but kept my gob shut. For some reason today over the Alan Crossan thing I just snapped, had enough of it. After all teh comments about the fact that the DASA forum had to be more formal that UKW he makes a flippant remark about a poor bugger that nearly lost his life in an accident, hardly congenial to being “formal”.
So today I just though, “fuck it” let’s get it out in the open and see what happens and I was SO close to posting that in an open forum, I’m still considering it TBH.
Now I’ll qualify the first comment.
DASA has done sweet fuck all since the last meeting, virtually no traffic on the UKW forums, barring Scott’s blatent propoganda to make it look as if there’s traffic. There’s been no emails from almost anyone. There’s been no appointment of someone to run it nor even any talk of it. There’s been hardly any traffic on Dasanet, other than organising meetings. When the meetings happen no-one seems to see through what they are supposed to be going to do. And to cap it all we have the fiasco that is Orbit (which Dave and I put a lot of work into), with Scott supposedly not getting a copy even although I know that to be totally untrue!
So, it’s dead…no resusitation required if you ask me. Just cover the grave and let’s get on with doing something more constructive.
K.
For the benefit of Kevin here’s the post:
Scott we are all only too aware of the dasanet address because you’ve pushed it at every concievable opportunity along with the secretary email address and, TBH, I’m sick seeing it. This is despite using it straight off the Helpdesk on UKW and the information scattered all over UKW! Also, posting using copy and paste, as you did the other day, I regard as spamming, that’s why I deleted the duplicate posts. I should hazard that you’ve had little or no response to these posts because, frankly, no-one appears to be in the least bit interested in DASA, including it’s own members.
Despite spending almost a year on the council and seeing the removal of Chris I’ve yet to see DASA move forward. Or in fact, to move at all. It’s a sloth from a dead age where cowboys were the major problem that the industry faced, the industry has changed and DASA has not.
I had thought that with the removal of Chris that things would improve, I haven’t seen anything happen, all I’ve seen is the odd, “we need something for the agenda” well how about you discuss the future of DASA?
Where is it going? What is it going to do? What is DASA’s role to be? Will it survive? Is it worth continuing with it?
These fundemental questions have never been addressed in so far as I can see and are probably not liable to be either.
And yet despite the situation that DASA finds itself in a council meeting was “postponed” due to a work providers meeting that just happened to coincide with that date. How many members were actually affected by that I wonder, since I happen to know that most of the council is either not involved with NESN or has resigned? That was why I was a tad miffed at that, whether I was attending or not. But in any case I had left my options open and had a flight booked in advance with FlyBE to go if I had the time, useless exercise that turned out to be eh? How many others had made arrangements only to have that little golden goodie sprung on them a week or so before the date?
In the past nine months we’ve seen change with DASA but nothing to write home about, or anything that should not have been addressed a very long time ago IMO. I do not anticipate any major changes in the next few months to alter my current opinion of the association, which is, that it is as good as dead.
To that end I will not be a council member next year as I simply will not be a member, I am not splashing out my cash on an organisation that is producing no results and seemingly has no direction, aims or goals whatsoever. In addition to which I am too busy with UK Whitegoods now as well as my own business that I will not be able to devote much, if any, time to the organisation.
And before somone comes back with the tired old, “but it promotes quality”, that’s utter rubbish in this day and age, if you’re not good enough to do the job you won’t survive in this modern age. This besides the fact that the Code Of Practice instigated by Chris, who had absolutely no hands-on experience in this industry, is almost totally unworkable in the real world.
The other one of, “ah, but it’s what you don’t see us doing” is cr@p as well, show us, even the council members seem to have no idea what’s going on a fair bit.
DASA doesn’t even have anyone leading it at the moment as most of the officers and the chairman are too busy and, quite rightly, with their own respective businesses to devote the time required to run DASA. This was a concern voiced by Kevin at the last council meeting and it has come to pass as fact now.
I will not post this in the more public trade forums for now and give DASA a chance to prove me wrong, but I seriously doubt it will or even has the cabability to organise itself to do so.
Re: UK Whitegoods Meeting No.3
Any objections to Kevin chairing the meeting again? He did a great job last time around and Dave and me are shy. 😉
BTW, Kev, you’re chairing the meeting again! 😆
K.
Cut out thermostat failing? Stat not kicking in on pyro?
I had one of these do this and it was a pig!
Eventually after replacing the PCB & display as there was an obvious fault there, we were advised to replace both resistors and the main temp probe by Brandt. Dunno why the resistors were replaced though, probably a “belt & braces” job, but those timers, well… they’re ‘orrible! 😉
K.
They seem to do a lot of good stuff, that I’ve never used despite being a member. 😕
Loads of bumph comes through that I rarely seem to have time to read as well. 😕
Thus far it’s made little difference to me but I guess that’s probably as much my fault as anyone’s. However I do know a few people that have used their card services and stuff and they seem to rate it.
Frankly, I may well cancel it as it just really doesn’t seem to offer very much for MY business.
K.
Re: Refurbs
Martin wrote:Those we have so far mentioned getting the repairs done have been pretty isolated and almost certainly they would’nt be able to fix them anyway (i.e The De Dietrich Oven Module recently I recall?…bit of a no no that one I reckon)
Indeed, but it’s better than telling a customer to bugger off, at least we are seen to be trying, even if we do know it’s pretty much a lost cause. 😉
Thing is though, with the increase in modules and electronic timers at least we can offer such a service and I think it is a reasonable thing to do. All we can do is try it and see how it goes, as I keep saying, nothing was ever lost by trying. 🙂
K.
