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Re: Shop@
How to calculate mark up (I forgot to post this) from the Germans as calculators don’t do this correctly…
To check your calculation say you add 20{e5d1b7155a01ef1f3b9c9968eaba33524ee81600d00d4be2b4d93ac2e58cec2d} to a price then most of us would rattle the figure into a calculator and go “+” then “20{e5d1b7155a01ef1f3b9c9968eaba33524ee81600d00d4be2b4d93ac2e58cec2d}=” which is wrong. If you take the new figure and subtract 20{e5d1b7155a01ef1f3b9c9968eaba33524ee81600d00d4be2b4d93ac2e58cec2d} you’ll actually come back to under your buying price, if you don’t believe me try it.
To get a true mark up take the 20{e5d1b7155a01ef1f3b9c9968eaba33524ee81600d00d4be2b4d93ac2e58cec2d} away from 0.0, so for 20{e5d1b7155a01ef1f3b9c9968eaba33524ee81600d00d4be2b4d93ac2e58cec2d} you get 0.8 or for 15{e5d1b7155a01ef1f3b9c9968eaba33524ee81600d00d4be2b4d93ac2e58cec2d} you get 0.85 or 25{e5d1b7155a01ef1f3b9c9968eaba33524ee81600d00d4be2b4d93ac2e58cec2d} it’s 0.75 , if you see what I mean and divide the buying cost by that. So to work out a true 20{e5d1b7155a01ef1f3b9c9968eaba33524ee81600d00d4be2b4d93ac2e58cec2d} mark up on a timer at £57.34 you would type into the calculator:
57.34 / 0.8 = XX.XX x17.5{e5d1b7155a01ef1f3b9c9968eaba33524ee81600d00d4be2b4d93ac2e58cec2d} + = and that gives you VAT inclusive.
This came from the likes of AEG (when it was AEG) as the method to work out margins as a true percentage of the total sales cost and, whilst it doesn’t make a huge difference on spares due to the amounts in question normally, if you sell appliances it does.
K.
Re: Shop@
This was the original post on this in the subscriber forum:
I was thining that with the advent of the shop module going live we could maybe move some old stock for people fairly easily. We’ll take the order for it and then just tell you who to send it too, be that trade or otherwise.
What you need to do is the following:
Work out a trade price (in case and fellow UKW member wants the part)
Add 35{e5d1b7155a01ef1f3b9c9968eaba33524ee81600d00d4be2b4d93ac2e58cec2d} MARK UP to that price, if you don’t know how to add a mark up properly then ask!
A photo if possible of the part
Trade will get list less 30{e5d1b7155a01ef1f3b9c9968eaba33524ee81600d00d4be2b4d93ac2e58cec2d}, UKW gets 5{e5d1b7155a01ef1f3b9c9968eaba33524ee81600d00d4be2b4d93ac2e58cec2d}
Retail you get list less 15{e5d1b7155a01ef1f3b9c9968eaba33524ee81600d00d4be2b4d93ac2e58cec2d} for UKW coffers
You will need to give a brief description and a general condition of the part as well as the details of what it’s for. The reason for that is that Google will index the pages so, hopefully, any search on Google etc will turn up the page so the better the description the better the chance of flogging it.
Anyway, if you dead stock you want to move then email it to me and I’ll get it listed on the shop module and just maybe turn some of the old crap you have into cash, that can’t be bad can it?
I need to think this out a bit more and get some feedback from you guys on it but to me it’s manna from heaven to turn old crap into hard cash! And, it’s not really costing anything for you to do it either if it was dead stock anyway.
We have moved on a bit from that in many ways and the subject is still fluid in many regards.
It has been agreed that the only way that we can track the stock is by using the subscriber references to do it, we can also input the amount of stock there etc.. Obviously this will mean multiple dispatch points and it gets a bit complex to manage in some ways, but I think we can do it relatively easily.
To give product in for submission we’ve decided that a maximum of 10 items at a time is enough as it is time consuming to enter stock on fro we poor admin bods . 😉 We will need as much detail as you can give to maximise the chances of a sale and the original part number is a must a photo would be cracking as people like to see what they’re buying.
You also have to take into account the condition of the product, we really don’t want recon stuff on there, just dead stock that you haven’t got a home for.
However, I was thinking about the trade discount structure and I think I’ve come up with an easy way to offer different discounts on different items in a simple and effective way that only the users will suss. Sometimes I have my moments, but I need to look into it a bit further.
For now we will not be able to offer any credit terms or accounts for anyone at all, sorry, but that means administration and all that malarky which means costs and the object is to reduce costs and turn dead shelf space into folding money, not cost you money. It may become viable at some point but, for now, I can’t see that being workable.
K.
Re: Charges!
ted wrote:Not sure you could have a national rate, for private work.
It does for BSH, GDA/Merloni and others.
All I’m talking about it refferals from the site, nothing else.
K.
That seems a pretty fair way of doing things Alex, but I am personally swaying towards a one or two call charge structure purely from a simplicity point of view. But I like the idea of the reduced charge a lot and that would probably get a few more calls or make the ones we do a lot easier.
K.
Re: Crosslee/GB Dar
Alex wrote:I hope they get their act together regards rejections as Crosslee are the worst. For example they will spend 4 months considering a claim, reject on a point of order & when you re-submit, they then reject as the claim is over 3 months old. This time last year almost to the day, I put them on stop.
Ehm, sorry but that’s actually illegal.
Any invoice that you raise can be up to 6 years after the initial work was carried out (from memory, might be 7 years) and unless it’s stipulated in a contract there’s no way that would hold any water in a court to recover the debt. Even so, it’s a dirty tactic at best in my opinion and not paying your agents is one way to ensure that you will have problems.
Anyway, if the original submission was within the time frame I’d argue that that was sufficient to ensure payment and that the manufacturer had caused the issue with their own tardiness in dealing with the claim. I’d stick them on stop until it was paid unless there was decent justification for such an action.
K.
The Crosslee thing we don’t know yet is the rates as it’s not been discussed with anyone yet that I’ve spoken too. But from my experience it won’t be anything to write home about. 😉
Nice if you can get away with it though, get a load of agents to sign up to doing work and not tell them what you’re going to pay them for it.
Oh and rumour has it that Crosslee has a high rejection rate, sometimes months after the event so you have been warned.
K.
No, you need to get the model number from the actual appliance not the instruction book. It’s not uncommon fro one instruction manual to cover a range of appliances or even be the wrong one for the appliance supplied, it’s a totally unreliable method of determining the model information. And remember, spares ordered that are supplied correctly by almost any supplier will be either non-returnable or returnable with a handling charge so it is very important that the information is correct.
That price was fro just the fascia, you’d have to add on any knobs and handles etc. on a quick scan of the spares I think you’d be looking at about £80-90 or so plus VAT all in to change the colour.
K.
Re: Which !
Are they having a laugh with this?
I’d love to know how that Which calculates these figures but just on the face of it those reccommendations back up what I found years ago with Which and that is that they have no technical knowledge and the “Best Buys” are based solely on information fed back to them from consumers.
They ought to learn to take the lid off and play “spot the difference”.
The tumble dryer best buy made me chuckle though. 😉
K.
It is do-able, but probably not economically viable.
The two models you have given are different and you’d have to clarify that but a white fascia for the APL8215 is £51.94 excl.
K.
Indeed Lawrence, very true.
I have already had rumours reaching me of callouts in excess of £80 for the first hour only on LPG products, we all know why and I’m not going over it all again here at all. This is a reality check before the same thing happens with natural gas.
These callouts were to domestic appliances, in domestic premises, under warranty! Now hands up all the manufacturers knocking hobs out for £100 or less that can afford those labour fees.
Oh and that was just the first hour’s labour, not the return visit.
This is set to be a crisis in the next few years if nothing is done, not for us really but for the manufacturers as we’ll simply drop gas products altogether wherever possible. Already my company can no longer call to LPG product or gas tumble dryers, it’s just not economically viable to cater for them, how long will it be before NG goes the same way?
K.
Re: Charges!
Well the thought was thus…
If we offered a fixed rate to call and repair what would be a sensible national rate? Bearing in mind that this is for chargeable work, not contract work.
If you advertise a “fixed rate” then it has to be just that, a fixed rate. What does Flying Toolbox charge? This is not going to happen now or indeed anytime soon, I just wanted to get a feel for how you guys felt on the subject and myself, I was thinking on the £65 ex VAT region for any repair as even for bearings or summat like that the wheat will make up for the chaff. The object is to push up the rates we get, we’re slowly getting that through on the contract side and we CAN do it on the chargeable side as well, but it will take time and it does need other things to fall into place first.
TBH, if I was getting £65 a call plus parts and paid on the nose to boot I’d be one happy bunny I’ll tell you. 😉
Obviously there has to be stipulations in it as there is in all things, but that’s not a major hurdle and as for the extra labour in the big jobs, well we all know there’s neferious ways around that little problem. 😀
K.
LOL, you missed the missing “R”, so that’s that gag busted. 😆
Na, I just don’t think that anyone feel that if they make the slightest error then the spelling, grammar or punctuation police will arrive at their door. I think it discourages people from saying what they want to say and we are all the poorer for not having that extra opinion and/or comment and because someone is a poor writer does not mean that they are not intelligent at all. I would encourage anyone to have a go, the only way you learn is by doing IME, so go do.
Anyway, everyone knows that all engineers can’t write for toffee, including me. 😆
K.
