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Re: UK Whitegoods
Thanks for your reply Ken,
At last by being part of UKW my voice is being heard. No longer shouting at a brick wall !!!!
Martin
Re: UK Whitegoods
Ken,
I think the whole concept of UKW is brilliant. 21st century communication within the trade…bravo!…..The Forum topics for members to enjoy reading and contribute, a fantastic innovation…! Exchanging knowledge, ideas, experiences, trade tips and advice is the way forward. I welcome any further advances this forum could provide. It would be nice to know what your competitors charge and what speed of service they provide but would only lead to local aggressive opposition and ill will, an area I would not wish to enter.
With UKW one can remain relatively anonymous if you so wish (not me though) but still contribute for the good of the industry. For the future?…personally I would like us INDEPENDENTS to have a greater influence with the MANUFACTURERS. In 2003 they are producing total rubbish for which we have to scrape a meagre living from what they produce. Appliances built by computers but not built for the job and ultimately uneconomical to repair means the future of our trade is all too apparent.
The Brown Goods Trade fell foul of this effect just a few short years ago. Today few people get their VCR’s repaired as you can buy new for £40 or £50, thats if you can find someone to fix it?
The whole trade is in danger of imploding due to sub standard products. If there was some way our little group could communicate with the major manufacturere/suppliers to realise this, so much the better. In todays market ‘Quality’ and ‘Quantity’ do not go together. Sooner or later the whole trade will go ‘Belly up’ as a result.
Once upon a time not so long ago, many of my customers asked…..”What machine would you recommend?”…….”Hotpoint” I replied! …..Ask me the same question today….”Don’t even think of buying a Hotpoint”…….the answer…..WHY?….The drum bearings pack up after 6 months. If the sump valve blocks, the machine overspills water all over the electrics…and BANG!!…”Can it be fixed”….”No Lady, not at a price you want to pay!”
The only time manufacturers listen is when TV programmes like WATCHDOG slag them off. I welcome the day when UKW has the same effect 🙂
Martin
