Forum Replies Created
-
Posts
-
Evening guys, how’s your luck doing? Tell me, who does repair work for Ebac washers in my neck of the woods? For the less well informed I refer to Berkshire/Hampshire.
It’s all to do with target marketing after all. As the saying goes : Lamborghini never advertise on TV because those that could afford one aren’t watching TV! ………..oh! An advert’s just popped up……wait one…… Go Outdoors are flogging camping gaz hobs for only 15 quid, wow! Must dash……..!
I applaud the need for change through some form of legislation but the current retail price point of these products will limit its effect. Turning the clock back to a time when electrical goods could be easily and cheaply fixed have long since passed. Cheap as chips, built to dump is where we find ourselves today. The 3 to 5 years useful lifespan is now established consumer mindset.
Looking at the environmental effect of all this and the statistics are staggering. The carbon footprint created through the manufacturing process, distribution, product lifetime usage, disposal and recyclability mind boggling.
Even the slightest change in creating a product that can be effectively and economically repaired is the only chance of slowing this problem down. The sealed drum is a classic example of manufacturing wrongdoing and it’s hard to imagine how that could revert back to how they used to be made. Programmable PCB’s fairly easy to resolve. Better access for the DIY’er to access tech info direct from manufacturers. Dramatic cut in VAT on spare parts and repairers labour charges. As well as the obligatory energy rating labels perhaps a ‘build quality rating’ could be established?
As Ken mentioned small (baby) steps are the way forward here. It’s not too late but if something isn’t done now the situation will get worse year on year.
This morning a ‘spokesperson’ from Whirlpool was reported to have said (quote) “Our engineers are working flat out on a simple modification to these trailers to ensure greater fire prevention measures are installed. Meanwhile advising their owners that they are perfectly safe to operate”.
So far so good then. All you need to do now is to removed the bottom plastic access panel to reveal the 2 screws that hold the front panel in place. Then release the door seal front retaining spring, unhook the door seal from the front panel and the front panel should ease off and clear. Viola!
Possibly leaking between the heat exchanger and the tub coupling? Salt container and salt cap gasket?
Unfortunately the symptoms you describe do not point to any specific fault. I would be inclined to test the heater (with an insulation tester or multimeter) firstly as heater failings lead to very random intermittent faults. Beyond that the usual routine tests have to be applied to check out the motor, pump, water level system etc etc. If you are unsure how to proceed I recommend getting a local repairer in to sort it as, in spite of its age, it is usually fixable.
You could always copy Page 7 of the enclosed PDF link?
https://docs-emea.rs-online.com/webdocs/001b/0900766b8001b727.pdfNothing for it Snig but to whip the old one off and check the number mate. Strange fault though? New one on me.
Whatever happened to Yellow Pages eh? Yes, Euronics are local retailers in most towns around the country. Thompson and Yellow Pages as so too do Google list independent ‘white goods retailers’ in YOUR specific area.
AASWALES wrote:…….I think it’s down to the price of machines
That is exactly the reason call rates are down nationwide coupled of course with poor build quality and user use and abuse. The prospect of fixing these appliances at a realistic yet low cost is rarely possible. Many resort to ‘no call out charge’ or ‘no fix no charge’ or drastically reducing their rates in the faded hope of a meagre profit. That said customers with built in appliances are more likely in need of a repairer as buying a replacement is no easy or cheap option.
New build properties are most likely to have more than one built in appliance. Ovens and dishwashers are the most common types of built in and new build apartments almost certainly include a washing machine as well. Prime customer base stuff!
Final thought: Every appliance you go to and fix, stick on your company sticker. Not a big multicoloured thing slapped on the front but a subtle label that simply states ‘For repairs call: 01234 56789’. I use a clear label with black wording stick just above the door boot on washers and dryers and beside the control buttons on dishwashers. Stickers are vital as more often as not your customer will forget who to call when it next breaks down. No stickers huh? Then try to convince them to put your contact details in their mobile.
HTH?
