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Re: 0800 Repair
I kind of agree Martin, but I do think that you can’t assume that those who pass a CRB Check is simply an un caught criminal 😉
But, regardless of the theories and opinions of CRB Checking, if anyone is to advertise to the consumer CRB Checked engineers, then they will have a responsibility to ensure that EVERY engineer they send will have been CRB Checked.. Simple.
If it aint a selling point, why advertise it?
Ade
Re: 0800 Repair
mikeday0800 wrote:They won’t get fined by the asa if found guilty they will just tell 0800 repair to change it. Personally I think you are wasting your time but of course it is your time to waste.
Well that would be a benefit to everyone and job done a?! Who mentioned fines? I’m not interested in 0800Repair being fined. Just advertise FACTS to the consumer. Simples.
It is my time to waste, but thanks for your concern.
Re: 0800 Repair
And yes again because as a member of this trade, I’m more than entitled to question a TA that advertise for my membership. If as YOU SAY, they delete my emails… Then, to be blunt, well, no, I’ll refrain, but… The word ‘Joke’ comes to mind.
Ade
Re: 0800 Repair
mikeday0800 wrote:And let me get this straight you going to be making further contact with dasa. Do you not find it unusual that you keep email dasa when you not a member. Let me ask you if you were the chairman wouldnt you find it annoying that a non dasa member keeps filling up your inbox with stuff that doesn’t have anything to do with said non member. Isn’t the fact that your not allowed to attend the meetings giving you some clue to how your emails are being dealt with??
In all seriousness Mike, ‘Filling up an inbox’ is a bit of an exaggeration. But if a TA wants to ignore me 3 or 4 emails from a concerned member of the trade… So be it and that says a lot for the TA a!
My ask to attend the meeting was not accepted as IMO I had an issue they didn’t really want spoken about in a room with all present. If I’d have emailed saying ‘Hi, I’m Engineer X and Id like to join’, there would have been an invite on the door mat.
Did you go Mike? Are you speaking opinion wise or factually on behalf of DASA?
Ade
Re: 0800 Repair
Thanks for the clarification Mike.
I’ll be sure to use it when speaking to the ASA and when in further talks with DASA over this issue.
If the CRB Checked ad is amended, then happy days. I’m very happy to have helped you and your directors look towards a misleading advertisement.
Regarding the rest… Time will tell 😉
Ade
Re: 0800 Repair
mikeday0800 wrote:Missing the point washdoctor.
No… I don’t think I am.
From consumers view:
THEY WANT A CRB CHECKED AND DASA MEMBER ARRIVE AT THEIR DOOR IF THEY HAVE SEEN THAT ADVERTISED AND HAVE USED THAT AS A DECISION MAKER. End of…! Regardless of good or poor service, that’s what they should get…! Yeah or no…? Or is it ok to send a non CRB Checked engineer and a non DASA Member, in the likelihood their will not be any problems?
From an engineers view:
Do all JTM Agents and non employed 0800Repair Agents (Excluding 0800Repair Franchisees)
1. Know that they work to the DASA COP
2. Agree that they work to the DASA COP
3. Have in place a contract with JTM Contracts relating to 0800Repair cash calls that says any complaint / damages etc will be sorted between 0800Repair and the consumer (As that’s where the contract is formed) and the non CRB Checked / DASA Member will be excluded from any claims payable and / or interrogation relating to the claim.
4. Have Manufacturer training for all 0800Repair cash callsIf all the above can’t be ticked as yes… Then I’m sorry, bit IMO it is misleading the consumer and in some respects, the engineer.
And for one second, forget legal… Think moral.
Ade
Re: 0800 Repair
mikeday0800 wrote:And you are correct not all yellow vans are driven by franchises they are also driven by employed engineers and what the company call “contractor in a van”. I knew this the other day as well but I’m not here to give you information about the company
All of the above operate under contract and follow the code of practice of both 0800 repair and Dasa.
Really…?
I know of some that point blank refuse to associate with DASA, yet they or their employees drive a yellow van. So how is that true Mike…?
Mike… Go suss out this with your employers, because one of us is being fed bullsh1t…! And I’m confident it aint me 😉
Ade
Re: 0800 Repair
mikeday0800 wrote:Join up and try to change them within in a democratic way
I was a member. Here we go again… Mr Day does NOT read posts, just looks for things to reply to. In my very first post in this thread, I made a comment about being a DASA Member that related to MY INDIVIDUAL experience of DASA Membership.
Mike, please go back and read again :rolls:
Ade
Re: 0800 Repair
My word… Someone is WELL behind on times :rolls:
Yes there is a ‘Yellow Van’ in Cardiff, but is he a Franchisee…? Nope! So bang goes your previous statements about 0800Repair wording things that only apply to men in yellow vans…! As there seem to be yellow vans driven by non franchisees…!
Along with that yellow van Mike, I have numerous competitors in my area. As does most other people… I have even offered to help out during engineer sickness or holiday periods to one firm that works in my area so please don’t bang on about local competition, local competition is not as near as harmful as National Advertising. But, this is not the thread for that…!
I think it’s a bit silly to accuse me of looking out for No1 when I’m in the same boat as everyone else in this game. Simples.
Regarding the email from the DASA Chairmain that I received and replied to, I WILL NOT PUBLISH AN EMAIL SENT TO ME unless I have permission from the sender to publish. Again… Simples… :rolls: If you are really that interested in the email I received, ask Oldtog for a copy, as he was sent it too 🙂
To avoid further questions about me publishing the email from Mr Debeger, I’ve emailed him asking if I can have his permission. If he replies yes, I’ll post it. If he replies no… Then sorry Mr Day0800, you’ll have to rely on Oldtog to send it to you.
Ade
Re: 0800 Repair
No… And if you don’t understand why… You seriously need to learn more about this trade.
Ade
Re: 0800 Repair
I’ve noticed that the DASA Council Member that has been previously ‘Vocal’ and insistent on ‘Insulting’ me by making comments like ‘ADE GET A LIFE’ etc doesn’t have much to say here now (Bar trying to get me to publish a private email from his Chairman here, which he hasn’t published himself even after my consent regarding posting my words)…!
Just a random thought and aired out loud, but how many DASA Council Members actually work for JTM or do chargeable work for 0800Repair? I wonder.
I see that a senior JTM Contracts Manager is a Council Member of DASA.
Could this have something to do with the ‘Umbrella Listing’ that 0800Repair Agents have on the DASA Member List?
Why would a TA have WP’s on their council? Do the rest of the council receive ‘Work’ from the other seats?
Would this be why DASA (Or the DASA vocalist) is so quiet over this thread?
Do DASA Ignore the voice and thoughts of many that have read or posted in the biggest forum in the UK relating to domestic appliances?
I’m refraining from swearing here… But FFS like… 0800Repair is a MASSIVE, if not, a HUGE competitor to you independent guys. And they’re advertising misleading information to the consumer but whilst tied up in a soft glowing knot with DASA…!
It’s all a bit fu**ed up in my eyes…!
Ade
Re: 0800 Repair
washdoctor wrote:
It was pointed out earlier, that the 0800Repair disclaimer is pretty much a standard one? Used by many companies in the UK… Ok… Here’s just one from MANY that say NOTHING OF THE SORT.
Due to the companies disclaimer, I can’t copy their disclaimer. However, I can point people in the direction of it… 😀
ELECSA is a company that is owned by the ECA (Electrical Contractors Association), one of the biggest Trade Associations in the UK. As you’ll see, ELECSA advertise their members to the consumer (Link below)
http://www.elecsa.co.uk/searchbypostcode.aspx
They also have a disclaimer on their website. (Link below). Please indicate to me where it says that ‘the content of this website should not be relied upon when making any decisions or taking any action of any kind’ as quoted by 0800Repair…!
http://www.elecsa.org.uk/cmsContent.aspx?ID=90010
For those that can be arsed, you’ll have a job to find a disclaimer that basically says to the consumer… Don’t take what we say as truth… As 0800Repair do…!
Ade
Re: 0800 Repair
Well exclude me from your theory Martin 😉
I certainly did not wake up one morning and think hey, you know what, today I’m going to have an issue with DASA and 0800Repair…! :rolls:
My input has come from my efforts to try and promote Independent repairers. Finding the 0800Repair advertisement and the ‘Cloudy’ (IMO) Link to DASA, was a bit, ummm… WTF…!
I have made an enquiry to the ASA regarding the confusion that may arise over the Franchisee and ‘Agent’ difference within 0800Repairs advertising and they seem to think I have a point, as per an email received yesterday, they’ve accepted my enquiry and after me giving consent to a few things, will be investigating.
If this thread was so full of sh1t as you seem to think, the ASA wouldn’t even look in to it after initial reviews. Simples.
Ade
