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Re: Dill
I had to Gooogle Tiggy Oggie…! 😆
I know his posts have been somewhat surprisingly to the point & normal for a change, but I think he wrote that particular one to bring Alex back in as Alex has denied him an argument in the Repaircare forum.
Ade
Re: 0800 Repair
Oldtog wrote:it is the customer that counts, they choose, its up to them
But their choice is based on what…? False facts…?
Ade
Re: 0800 Repair
Oh dear :rolls:
Oldtog… I tell you what…
I wouldn’t put up in a forum an email sent to me from your Chairman, even though I might have quoted (a few pages back) and ‘Emphasised’ the point on a number of occasions that I was not welcome at your meeting. However…
I give you my permission to post any correspondence from me to Mr Debeger. So, you put it up 🙂
After all… You have a copy 🙂
Ade
Re: 0800 Repair
mikeday0800 wrote: Although I may well be at the next dasa meet.
Shame…
I’d actually like to shake your hand and have a pint, but as we’ve seen, DASA would rather keep my presence away so it won’t be at that a! :rolls:
Anyways, if you change your mind… PM me…
Ade 🙂
Re: 0800 Repair
mikeday0800 wrote:Everyone who advertises near your catchment area Is a competitor.
Agreed Mike… But they don’t have an impact UK Wide when they don’t have the ‘Vetted’ Engineers that they brag to have. Simples…! If 0800Repair actually advertised that they had 10 Franchisees in the UK, would they get the same consumer confidence as they do by advertising National CRB Checked and DASA Member engineers…? I don’t think so!
Local independent competition isn’t as near as damaging than the large UK Companies that are taking chargeable work from independent local repairers, not by reputation etc, but simply by having large advertising budgets. FACT. To then see one advertising to the consumer that they don’t really advertise, is in my book, a f**king p**stake.
I’m sure there are many on here, that have or would take action against local competitors if they advertise falsely. But, this isn’t the thread for that…!
At the end of the day, If you’re going to compete against Independent repairers throughout the UK, at least do it honestly and without misleading the consumer away from the Indie.
mikeday0800 wrote:I am an Indy just like you guys.
But with tunnel vision IMO.
Off topic a sec, but we’re all getting together for a meeting in a few weeks, why don’t you come? I have read somewhere before that you went to one previously and you thought it was sh1t etc and considered charging us for your diesel. However, given the state of this thread ATM (Which is 0800Repair damming and DASA dubious), why not come along and talk face to face?
Unlike DASA, we’ll welcome anyone. Whether they want to praise or raise issues.
It might be an opportunity for you Mike to hear from those that don’t post 😉
Ade 🙂
Re: 0800 Repair
Mike,
I for one am not going to ‘Personally Attack’ you in this thread. I appreciate that handing over thousands of pounds to a firm that you can clearly see will tell the consumer one thing, and Franchisees another (See below photo, a follow on from the one above) must be a bit of a downer, as it kinda indicates what their backbone is made up of if you get me…? But I genuinely wish you all the best and hope that your Franchise works for you. This thread is not called ‘Beat mikeday0800 up’, it’s simply down to the advertising of your employers.
Even as an 0800Repair Franchisee, I’d like to believe, that when you’re not typing, you kinda see how we have some good and valid points here.
Ade 🙂
😆 Still laughing at the photo at the top of the page…! Don’t advertise much a…!
Re: 0800 Repair
This one really makes me laugh:
I’ve posted it before, but it really does still make me laugh. For a company that has one of the biggest marketing campaigns in the UK relating to domestic appliance repairs I’ve seen, to say the above to a consumer (In their FAQs ‘About Us’) is just blatant bullsh1t.
0800Repair is one of the biggest competitors to independent guys in the UK as domestic appliance repairers, more of a competitor than the guy down the road even. And they advertise in the way they do and are endorsed and advertised by the oldest TA in the industry, that was set up to support the Independent guys (Correct me if I’m wrong there) knowing this…!
It’s all a bit of a joke. Surely…?
Re: 0800 Repair
mikeday0800 wrote:I see your point and respect your views. However Im not sure that the majority of customer even know who dasa are. In fact no customer as ever mentioned to me that they choose me because I’m a dasa member.
Maybe so, but what happens when one day (As it will happen), a consumer has an issue, goes online to get advice and discovers that the best door to knock on is the Trade Association if they are members.
Joy for the consumer as they have just recalled seeing DASA Membership. 😀
Contact DASA, to be told, sorry Mrs Consumer, we don’t have an Engineer X as a member :rolls:
The minute something like that gets onto consumer websites, it’ll be the start of many appearing from no where 😉
Ade
Re: 0800 Repair
Whirl4 wrote:Hopefully the ASA will clarify that point as this matter has been referred to them.
My complaint was accepted by the ASA on 17th August. Maybe that’s why the website is being updated (According to Mikeday0800) 🙂
Ade
Re: 0800 Repair
DrDill wrote:On their website they make many statements that also rely on a play of words, which is purely designed to gain the confidence, if you was a member of the public living in my neck of the woods Cornwall and are using the Internet to find a repairer, then on visiting 0800repair’s site you would drawer the conclusion that the engineer that would call would be a member of dasa and would be a well established business of over 20 years. This is misleading to the customer and that is what i have a problem with.
Excluding the CRB Check factor that’s also advertised (That’s another issue)… This is exactly my point… 😀
Ade
Re: 0800 Repair
Whirl4 wrote:Ted if Mr Debeger does not have or is not on this site even just to review what is going on then that is deplorable. The largest site for this industry in the UK and he cannot be bothered to take an interest. That speaks volumes. Sadly that also reflects directly upon Dasa as an organisation.
I agree massively. There are a number of DASA Members / Possible future members that are reading this thread. Although it may not be the place of ‘Choice’ to engage a debate like this, given the doubt over DASAs association with 0800Repair being, ummm, maybe a bit cloudy, I’d see there absolutely no harm in appearing here to put it right.
IMO, DASA should wade in here and clarify their views on the points raised and put people right (Myself mainly) if we’re wrong. Basics are this, DASA are endorsing and allowing a member to use their reputation to help generate work, whilst their advertising is somewhat, misleading…! I’d grab the first opportunity I had to put this right, given a chance…! Maybe having me at their meeting might have benefitted this thread, as I could have debated much of this face to face and I’d have been satisfied that DASA have heard my issues with one of their members advertising and could have come back here and posted accordingly, hopefully with what would have been satisfying responses from the DASA Council and would have maybe put an end to my interest in this thread.
Unfortunately, after being told not to attend by the Chairman, quite shocked me, made me think deeper and has drawn me to the conclusion that this is a topic DASA would rather die away, than front it.
Ade
Re: 0800 Repair
mikeday0800 wrote:So what’s wrong with that statment. 0800 repair are members of dasa. So that is a true and correct statement.
Mike,
As a consumer, you’d expect an engineer to turn up that is subject to DASAs COP as well as any Code Of Conduct that 0800 Repair have :rolls: The only thing DASA should be debating, is if a consumer gets 0800Repair from the DASA Website, books a repair and gets Engineer X via JTM, who is NOT a DASA Member, is that right…?
By not making it clear, that it’s simply 0800Repair and their Franchisees that are in fact DASA Members, leaves a big gap in the UK where engineers attend a consumer, that has in no way shape or form, any association with DASA. Very misleading IMO.
mikeday0800 wrote:AGAIN I must ask!! WERE does it state that ALL engineers are members of dasa??
That indicates to me, as a consumer, that any 0800Repair Engineer, whether they be Franchisee or JTM Agent, is a member of DASA… Simples…!
Ade
Re: Europart WTA 10{e5d1b7155a01ef1f3b9c9968eaba33524ee81600d00d4be2b4d93ac2e58cec2d} discount con
Just spoke to Phil Evans @ Europart who has confirmed that they do and will give WTA Members 10{e5d1b7155a01ef1f3b9c9968eaba33524ee81600d00d4be2b4d93ac2e58cec2d} Discount on their orders.
There is a code box on the order screen that you have to use to get this discount applied as the system will not generate the discount automatically.
The code any WTA Member has to use is UKWTA10
If there are any more issues with this, please contact Europart directly in the first instance to discuss your account / discount, then if you still haven’t rectified any issue, please give me a call or send me an email:
adrian.welke@whitegoodstradeassociation.org
Ade 🙂
Re: Europart WTA 10{e5d1b7155a01ef1f3b9c9968eaba33524ee81600d00d4be2b4d93ac2e58cec2d} discount con
Thanks for that Bob…
I will enquire with Europart on behalf of the WTA tomorrow and will post the response accordingly. As far as I’m concerned, we have no WTA deal with Europart regarding a 10{e5d1b7155a01ef1f3b9c9968eaba33524ee81600d00d4be2b4d93ac2e58cec2d} Discount on spare parts.
As per above, I’ll post the outcome tomorrow.
Ade
