[VillageIdiot2]

Re: Quack ,Quack….

kwatt wrote:Bear prodding, dangerous sport. 😆

😆

Sorry bout that K, but you should all know by now that I’m going to be one of them annoying little sh1ts that bangs on about the smaller, less important stuff 😆

Regarding the Logo, I dont think that we should change the pic, I just think that we should incorporate it into a proper logo that can be ours from day 1. Anyway, Ken, you have already done a logo for us that is good enough on the forums…. Lets use that on the web?

Regarding the web, The content is spot on. I just think that as people now will be browsing it, lets spend just a little time on getting the website, set in stone if you like… For instance, DASA have decided that their website will be blue, what colours are we going to be? (Again, I know it may be pretty irrelevent at this stage, I’m just a bl00dy pain in the arse perfectionist!!)

I’ll shut up about it now 😳 !
Adrian 🙂

[VillageIdiot2]

Re: Quack ,Quack….

Finance man: I’ll volunteer…. I like playing with money 😀 😆

I personally, would like to get the basic stuff done first…. website properly developed, logo designed and approved etc. Then, we could get other balls rolling 😀

[VillageIdiot2]

Re: WTA constitution

Aye 😀

[VillageIdiot2]

Re: ID Card Idea

Sorted :tup:

[VillageIdiot2]

Re: ID Card Idea

So, are we on? Has the equipment been ordered? I need to know when to have a haircut 😀

Also, just to re-itterate, (as I can’t quite remember 😳 😉 ) how much are the cards going to be? And what about multi engineer firms?

Adrian 🙂

[VillageIdiot2]

Re: Specialist tool supplies and tool rental scheme.

aqualectric wrote:Hotpoint bearing extractor kits. (especially the collets, bolts and the nut that always fail, rendering the kit useless).

I worked for Hotpoint for a few Years, probably only got my bearing toolbox out less than 5 times. I don’t really see the need for this one 8)

auqalectric wrote:The Torx 40 bits – for Indesit spiders and drum pulleys. (ones that don’t snap after 10 minutes use!!).

Halfords Professional range, I believe that torx40 bits are about a tenner, but, they have a lifetime guarantee 😀 , I must have had about £100 worth in the last 2 Years for free already 😀 !

aqualectric wrote:For the very unusual tools that we would purchase to do just one job could the TA not have say, a tool library and rent out for example, the Asko extractor for a small fee to members? There must be loads of specialist manufacturer tools out there that can either be remanufactured or hired out between members.

Agreed regarding re-manufacture, but the sales road would IMO be a better option as rental (again, IMO) wouldn’t go anywhere. For a kick off, postage costs and delivery times would put anyone off renting a tool that, really speaking, with an extra X amount of mins on the job would get the job done anyway.

Adrian 🙂

[VillageIdiot2]

Re: WTA constitution

Ok, so far we have (with points corrected, thanks):

Constitution

Introduction
1. The name of the Federation shall be the “Whitegoods Trade Association” (referred to in this constitution as “the WTA”).
2. The WTA was established on 23/09/2007.
3. The WTA has the following mission statement –
“Support the Independent Service Industry” in whatever way we can.
The Whitegoods Trade Association will provide services to independent appliance service, repair and sales companies by helping to establish a favourable operating environment, by providing a forum for discussion on non-competitive issues, and by providing information to assist them in their business.

Objectives
4. The WTA shall have the following objectives –
a. To be a central representative body to put the views of companies within the independent appliance repairs and sales industry to Government departments and agencies, Parliament, the European Commission and Parliament and other relevant organisations.
b. To be a research and statistical body, to collect and publish statistics, and to provide analysis on the independent appliance industry and other relevant market information as appropriate and wherever possible.
c. To be a technical centre providing guidance and advice on all legal and other regulatory developments of relevance to the appliance industry.
d. To provide a forum for the exchange of non-competitive information.
e. To promote the independent appliance repairs and sales industry.
Membership
f. To provide an Arbitration scheme, for diputes that may occur between our members and their customers.

5. Membership
a. Membership of the WTA is available to Independent companies which sell appliances and provide service to the appliance industry. Companies that do not directly sell appliances and provide service, may, at the discretion of the Council be accepted as associate members.
b. Members will be expected to adhere to the WTA Code Of Practice at all times
c. Members will be expected to maintain their status and operate within all legislation as issued by UK Government
Associates
d. The Council, at its discretion, will admit as an associate of the WTA, any organisation that is not an independent trader but is otherwise interested in the trade. Associates shall be entitled to receive most publications and other literature prepared under the auspices of the WTA, and will be entitled to offer opinion and input into the affairs of the WTA, but will not at any time be eligible to be elected onto it’s council.

Finance of the WTA
6. The financial year of the WTA shall be the calendar year but this may be changed by resolution of the Council.
a. The subscription scale shall be set by the Council and can be reviewed anually.
b. Associates shall pay an annual subscription set by the Council and can be reviewed anually.

Meetings of the WTA
7. The WTA shall hold an annual general meeting not later than four months after the end of each financial year.
a. At least 10 members of the WTA, or the Council, may at any time require the Council to convene a general meeting of the WTA. In convening such a meeting the Council shall give not less than 21 days notice to members.

8. WTA Council
a. The affairs of the WTA shall be directed by a Council comprising of:
b. Representatives of independent companies in membership. The status of a company in respect to fulfilling the term “independent” is defined by the Council.
c. The Coucil will consist of Seven members, elected on a democratic basis, each member serving for a three year term. Each member shall have as many votes as there are vacancies. The Council may enforce bye-laws governing the conduct of elections including provision to phase retirements.
d. No more than three members can be co-opted by the Council.

12. A member of the Executive Committee shall cease to be a member if he resigns from, or if he ceases to hold office in, the institution in which he has hitherto held office.
13. Six members of the Council, shall each have one vote. The Seventh member is ‘non voting’, but will be requested to vote in the event of equality.

WTA Council
14. The Council shall be run evenly, with all elected members sharing all responsibilities.

Publicity
15. The WTA shall publish an annual report on its activities and a list of subscribing members. Both these documents will be published with the membership list being always up to date.

Committees and Panels
16. The Council may establish and maintain sub-committees and project groups, and may delegate matters to them.
17. The Council may appoint technical panels to advise and assist it.

Delegation
18. The Council, may delegate, at any time any of their powers

Revision of the Constitution
19. This constitution shall be amended by the WTA, provided that at least 75{e5d1b7155a01ef1f3b9c9968eaba33524ee81600d00d4be2b4d93ac2e58cec2d} of the members of the WTA present at the meeting vote in favour of amendments of which prior notice has been given.

Transitional arrangements
21. The following transitional arrangements shall apply:

Seven members were elected to serve as a steering council, for a term of 2years. 6 members will be voting, 1 member will be non voting. The elected 7 members are as follows:

Lawrence Carey of Carey’s, Ipswich
Adrian Welke of Appliance Care (Wales) Ltd, South Wales
James Banks of IADOM, Manchester
Chris Chantrell of Quality Washer Repairs, Leeds
Bryan Williams of FFR Service, Luton
Sean Delaney of Deltec, Anglesey
Steve White of http://www.aqualectric.com, Dorset

The ‘subcribers’ of UKWhitegoods are automatically accepted as WTA members.
These members are not subject to any fee, untill their natural renewal date.

New Membership, to the Independent trader is set at £60 (+VAT) for 1 Year. Associate membership is set at £++.++ (+VAT) for 1 Year.

Is there anymore amendments needed? If so, please feel free to amend.

Adrian 🙂

[VillageIdiot2]

Re: Indesit WIL103 – Will not pass through first wash cycle.

Hi, That reading would indicate that your heater is not going to work! The appliance will wait for the water to reach a certain temp before advancing to rinse and spin. You will need to buy a new heater, follow the link below:

http://shop.ukwhitegoods.co.uk/product_ … ts_id=1239

Please take into consideration, if the heater isn’t fitted correctly, you will end up with a wet floor, at the very least :cry:.
If in doubt, use a repairs@ engineer to fit it for you.

Regards,
washdoctor 🙂

[VillageIdiot2]

Re: WTA constitution

Constitution

Introduction
1. The name of the Federation shall be the “Whitegoods Trade Association” (referred to in this constitution as “the WTA”).
2. The WTA was established on 23/09/2007.
3. The WTA has the following mission statement –
“Support the Independent Service Industry” in whatever way we can.
The Whitegoods Trade Association will provide services to independent appliance service, repair and sales companies by helping to establish a favourable operating environment, by providing a forum for discussion on non-competitive issues, and by providing information to assist them in their business.

Objectives
4. The WTA shall have the following objectives –
a. To be a central representative body to put the views of companies within the independent appliance repairs and sales industry to Government departments and agencies, Parliament, the European Commission and Parliament and other relevant organisations.
b. To be a research and statistical body, to aggregate and publish statistics, and to provide analysis on the independent appliance industry and other relevant market information as appropriate and wherever possible.
c. To be a technical centre providing commentary, guidance and advice on all legal and other regulatory developments of relevance to the appliance industry.
d. To provide a forum for the exchange of non-competitive information.
e. To promote the independent appliance repairs and sales industry.
Membership
f. To provide an Arbitration scheme, for diputes that may occur between our members and their customers.

5. Membership
a. Membership of the WTA is available to companies which sell appliances and provide service to the appliance industry. Companies that do not directly sell appliances and provide service, may, at the discretion of the Council be accepted as associate members.
b. Members will be expected to adhere to the WTA Code Of Practice at all times
c. Members will be expected to maintain their status and operate within all legislation as issued by UK Government
Associates
d. The Council shall, at its discretion, admit as an associate of the WTA any organisation that does is not an independent trader but which is otherwise interested in the business. Associates shall be entitled to receive most publications and other literature prepared under the auspices of the WTA, and will be entitled to offer opinion and input into the affairs of the WTA, but will not at any time be eligible to be elected onto it’s council.

Finance of the WTA
6. The financial year of the WTA shall be the calendar year but this may be changed by resolution of the Council.
a. The subscription scale shall be set by the Council and can be reviewed anually.
b. Associates shall pay an annual subscription set by the Council and can be reviewed anually.

Meetings of the WTA
7. The WTA shall hold an annual general meeting not later than four months after the end of each financial year.
a. At least 10 members of the WTA, or the Council, may at any time require the Council to convene a general meeting of the WTA. In convening such a meeting the Council shall give not less than 21 days notice to members.

8. WTA Council
a. The affairs of the WTA shall be directed by a Council comprising of:
b. Representatives of independent companies in membership. The status of a company in respect to fulfilling the term “independent” is defined by the Council.
c. The Coucil will consist of Seven members, elected on a democratic basis, each member serving for a three year term. Each member shall have as many votes as there are vacancies. The Council may enforce bye-laws governing the conduct of elections including provision to phase retirements.
d. No more than three members can be co-opted by the Council.

12. A member of the Executive Committee shall cease to be a member if he resigns from, or if he ceases to hold office in, the institution in which he has hitherto held office.
13. Six members of the Council, shall each have one vote. The Seventh member is ‘non voting’, but will be requested to vote in the event of equality.

WTA Council
14. The Council shall be run evenly, with all elected members sharing all responsibilities.

Publicity
15. The WTA shall publish an annual report on its activities and a list of subscribing members. Both these documents will be published with the membership list being always up to date.

Committees and Panels
16. The Council may establish and maintain sub-committees and project groups, and may delegate matters to them.
17. The Council may appoint technical panels to advise and assist it.

Delegation
18. The Council, may delegate, at any time any of their powers

Revision of the Constitution
19. This constitution shall be amended by the WTA, provided that at least 75{e5d1b7155a01ef1f3b9c9968eaba33524ee81600d00d4be2b4d93ac2e58cec2d} of the members of the WTA present at the meeting vote in favour of amendments of which prior notice has been given.

Transitional arrangements
21. The following transitional arrangements shall apply:

Seven members were elected to serve as a steering council, for a term of 2years. 6 members will be voting, 1 member will be non voting. The elected 7 members are as follows:

Lawrence Carey (Carey’s, Ipswich)
Adrian Welke (Appliance Care, Rhondda Cynon Taff )
James Banks (IADOM, Manchester )
Chris Chantrell (Quality Washer Repairs, Leeds)
Bryan Williams (FFR Service, Luton)
Sean Delaney (Deltec, Anglesey)
Steve White ( http://www.aqualectric.com/ Dorset)

The ‘subcribers’ of UKWhitegoods are automatically accepted as WTA. They are not subject to any fee, untill their natural renewal date.

New Membership, to the Independent trader is set at £60 (+VAT) for 1 Year. Associate membership is set at £++.++ (+VAT) for 1 Year.

Ok, I’ve had a stab at it to get the ball rolling. Please let’s all jump in and get this constitution agreed, cemented and published 😀

Adrian.

[VillageIdiot2]

Re: ABUSIVE CUSTOMERS

It’s getting worse :eeek:
Most people are fine, 99{e5d1b7155a01ef1f3b9c9968eaba33524ee81600d00d4be2b4d93ac2e58cec2d} infact, but the ones that are abusive, really are abusive and insulting. 👿

Here’s another thread for this issue:

http://www.ukwhitegoods.co.uk/modules.p … highlight=

Adrian 🙂

[VillageIdiot2]

Re: Connect what a joke!

maltheviking wrote:
Part from Connect…….£73
Straight from Bosch…..£68
Masterpart………………£20!!!!!!!!!!!

Go on….. give us a clue to the part?

[VillageIdiot2]

Re: WTA Website

I registered in the first couple of days too, can’t remember my password though 😳 !! I’ve tried to request the password but it says that the user name is not recognised? So, I thought, OK, I may have imagined registering 😳 , so I tried to register again….. Tells me the user name is in use??? Could someone please reset my password and email it to me? Username: ApplianceCareWales.

Thanks 🙂

[VillageIdiot2]

Re: Fisher Paykal DD603H

Thankyou Lawrence :tup:

Adrian 🙂

[VillageIdiot2]

Re: Spreading the word

That’s a cracking advertisement, :tup: to the person that wrote that!

(who’s MSE though 😳 )?

Adrian 🙂

[VillageIdiot2]

kwatt wrote:Apart from that you can’t have a poll with multiple answers I’m afraid.K.

As above, we cant run a poll, so we would have to out right ask people to post their top suppliers. Agreed with Jim that the poll should read ‘for research purposes’ only, No supplier bashing allowed!!

Adrian 🙂

[Author]

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