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Re: Siemens SN44T580SK/23 Type SD6P1S heating problem

I don’t quite understand how you came up with 00648929? Because all the text on the existing module is EPG60110 and 9000376770 and date etc. [edit]ah now I see the module at siemens site, but it costs 220euro and I guess they have to program it for this model before sending. I was thinking of getting a used module cheap on eBay with the existing numbers I had. I guess that is impossible then if same number items have been used on multiple machines[/edit]

In either case, the machine had relays with marking “HF7FD 012-1ZPTF(576) NO:12A/250V NC:7A/250V – NO:12A/250V NC:7A/277V Res. Only” I changed them with RELPOL RM50-3011-85-1012 relay.

Interesting thing is that on bench, I tried to give old relays 12V and they close properly with no contact resistance whatsoever. I expected them to not do any connection at all. The relay solder joints were in perfect condition so I don’t quite understand what is going on at all.

But now the machine seems to be working, we ran several cycles until it warmed up the water and it just worked nicely. I guess it will survive until the relays wear off. Unfortunately, I couldn’t find a better relay in such short time….

Thanks for the hint!

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Re: Siemens SN44T580SK/23 Type SD6P1S heating problem

Thank you Martin, I will return back with a success/fail info 🙂 I first need to figure out the relay models and obtain replacements and replace them. It will take a while

I also found another thread with a similar problem now. http://www.ukwhitegoods.co.uk/forumsphpbb3/neff-s51m53x0gb-intermittent-heat-but-codes-t79132.html

I am guessing the module number is 9000376770 correct?

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Re: Siemens SN44T580SK/23 Type SD6P1S heating problem

Hi Martin,

I also found similar stuff online: “If you get the error E 02 on your Bosch Dishwasher then the primary relay on the power module has failed and it is working off the saftey backup relay. You will need to replace the power module.” http://www.techanswerslive.com/appliances/bosch-dishwasher-error-code-e{e5d1b7155a01ef1f3b9c9968eaba33524ee81600d00d4be2b4d93ac2e58cec2d}3A02—e02—e-02/21/

Does this mean that the ‘relay’ itself should be changed (because that would be easy, but I have feeling the solution is not so easy)? This really doesn’t make sense to me since it works fine in quick wash 9 out of 10 times. I thought maybe it gets confused due to some sensor reading on different programs. Perhaps I should try to check the relays for functionality. Also I didn’t know that there were 2 relays for heating…hmm a lot of things to consider 🙂

The worst part is that I read that the control unit for this machine should be programmed for exactly same model so it can not be changed to another even with exactly same part number. Is this true?

About the reed switch I found this thread which has a similar switch as in this machine http://www.ukwhitegoods.co.uk/forumsphpbb3/replace-reed-switch-bosch-exxcel-sms50e12gb-t89785.html but I dont get any other E error codes than 2 in this machine. Also after a while it seems to fill to correct amount. I just wonder what is the purpose of that solenoid there… But I will check the switch for operation never the less.

Thanks,
Evren

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Re: Elektro Helios TT1168 motor does not turn

electrofix wrote:also looking at the picture a couple of the other joints look like a future failures unless you did them all while you had it out

Yes, it was funny because I was just at a friend’s place because his machine did not drain. Found a sock in the drain pipe (somehow it escaped the drum) and I came home and mine was broken same day…

I did not do anything to others ( based on the law of do not fix what is not broken 🙂 ). They looked fine, I think flash did something strange to picture… Here is a photo of the area from another angle, as you can see, everything is much more shinier than in previous picture. I will see about what to do if they get broken also…

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Re: Elektro Helios TT1168 motor does not turn

electrofix wrote:have you taken the motor control board out and looked for bad solder joints. Dave

It is alive! I thought this kind of problem wouldn’t happen after 18 years and it was 4AM so I didn’t start removing the control board from there (it required removing all connectors to look behind it). But you were absolutely right.

The solder joint was completely burned off (picture was before cleaning):

I cleaned the burned area with electronics cleaner and there was enough pad left to make a good connection and if it ever fails again, I can put a jumper cable.

After repair (it became so shiny, it reflects the board color at its edges :):

I am now making a test run and everything seem to work fine. Thanks for the idea to check the connection!

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Re: heating element resistance values

@kwatt, I would agree with you about photos argument if I received element HTR63 and it didn’t fit. But I received some other elements with different part numbers. Come on, I am not that naive 🙂 I look at the part numbers and they are different and they are for different machines than HTR63. I can still read! Let me tell you this, forget about my machine and photos, just assume I simply ordered HTR63. Do you think I received HTR63 or equivalent? (I can’t see how anybody can claim that parts would be equivalent when their part numbers clearly designate them for other machine models)

@martin, Yes there is an element in ukwhitegoods store which looks exactly the same way and it is correct length, which is HTR63. I ordered HTR63 which is 235mm long and 2050watt.
https://shop.ukwhitegoods.co.uk/htr63-w … er-element

But first I received 481925928804 which is 270mm long and 2400w but the base is the same (actually made by the same company called CEBI apparently, I attached a photo).Then I received another 481925928804 and then received 461973080571 which is correct length and wattage but well way different base! Which are both for different model washers than HTR63.

You are right, I could have bought from the Finnish supplier. But I had 3 reasons:

1- Ukwhitegoods was much cheaper (about 50{e5d1b7155a01ef1f3b9c9968eaba33524ee81600d00d4be2b4d93ac2e58cec2d} cheaper for belt+heater)

2- HTR63 was same length and looked similar, plus so cheap that I could take the risk that it doesn’t fit. If it didn’t fit, then I would have gladly went to the Finnish supplier and bought the item and I would not blame anybody for this. BUT I did NOT receive HTR63. That is the problem.

3- Although I found htr63 and the belt I was looking for little cheaper at some other shops, I wanted to support ukwhitegoods and that was why I chose to buy from ukwhitegoods.

@kwatt & @martin – I am not disputing that the photo of the item played a role in my purchase. But as I mentioned, I already accepted that risk and was not going to blame anybody if it didnt fit. I could even accept the result if I received an element which does not look like HTR63 but designated to be used for same models. The problem is that I received other elements 1- was not HTR63, 2- was not for the same models as HTR63 was for 3- had totally different part numbers (and even 481925928804 was a totally different product in ukwhitegoods store with twice the cost than HTR63)

In either case, Dave told me that if I sent the elements back, he can guarantee that I can get a refund. Ironically HTR63 is same price as me paying to post office for sending back 🙂 I told Dave that I will send the elements back but he can keep the money and he should use it to order HTR63 to himself directly instead. 🙂

I am not really mad because I received wrong element. I am unhappy because nobody seems to know how to fix this problem so it wont happen in future again. At least Dave did not dispute that I received wrong items which was nice of him.

Thanks,
Evren

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Re: heating element resistance values

Anyway, today I received another element from Dave and well this time it is right size etc. but it has a big hole for the temperature sensor. The number on the element is 461973080571. I ordered a part with number HTR63 but received an item with another part number “again”.

It is much closer to what I ordered, but the element is still for different machine models than HTR63. I would like to hear how you guys think that an element with hole for a sensor can replace an element without a hole. This is beyond normal variances in parts. Maybe if the sensor was in place, it could fit and ok sensor would be unused, but there is just a hole…

I can send the parts back to you but I am done with this. You have a major problem with your part numbers. This is just becoming annoying only. I regularly order parts for all sorts of machines and this is the first time I have this kind of problem.

Thanks,
Evren

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Re: heating element resistance values

@kwatt I don’t know what is wrong with tickets. I tried with 2 different browsers. If I try to go to ‘create new ticket’ and enter some texts and click ‘save’ I get ‘Wrong request data’ error.

If I go to an existing ticket and click ‘click here to reply this ticket’ and write something then click ‘send’ page refreshes and the text is lost.

If I use the ‘contact us’ form the ticket is created automatically after a while and I am able to respond using e-mail to update the ticket.

I am not sure if there may be something in my account settings which may be confusing the system. I wonder if the site admin can try it from my account?

At this point I don’t really mind that much long as I receive the part I ordered. Of course if I knew that I would receive the same part I sent again, I would have waited little longer and sent them back together 🙂

Thanks,
Evren

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Re: heating element resistance values

In addition the ticketing system which is in the store does not function at all. I tried to use the contact form and well the site sent me a response, and I will wait for Dave’s answer. I am too tired to think about it now.

If I search the part online I find that HTR63 shares whirlpool part number 481925928801 but NOT 481925928804. In either case if you can’t guarantee the length of the element you are sending, you shouldn’t put it on your web site at least.

Thanks

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Re: heating element resistance values

@kwatt I received a replacement from Dave. It is exactly the same 481925928804 element which I sent back. I don’t know what to do now….

In addition the 481925928804 element is now missing from uk whitegoods store, there is only htr63 there now…

I can’t wrap my head around why Dave sen’t the same element when I clearly mentioned that was what I was not suppose to receive…

Thanks,

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Re: heating element resistance values

Hi kwatt,

Dave said he is on it and he will ship the correct element. I think there has been a human error.

Although Dave did not ask me to send the old element back, I am sending the wrong element back simply because I appreciate the work you guys do so much 🙂

Thanks,
Evren

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Re: heating element resistance values

Hi kwatt,

I wouldnt mind if item looked different or even different size/color etc. as long as it is compatible with same machine models but that is not the case here. I ordered a 2050w 235mm element and got a 2400w 270mm element. If you check the web site you can see that they are two completely different products and they dont even fit to same model machines, and they have different price and different product entries in ukwhitegoods shop:

This is what I ordered:
https://shop.ukwhitegoods.co.uk/htr63-w … er-element
This is what I got:
https://shop.ukwhitegoods.co.uk/4819259 … er-element

You wouldn’t even need to look inside the package to figure it out because it says 481925928804 on the sticker and it is exactly what it is! 2400w and 270mm heating element 🙂 I just dont get why somebody would write HTR63 on it which is a different product.

I ordered a product which is £13.00 and received a product which is £26.40 this makes no sense to me unless it was a mistake?

Thanks,
Evren

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Re: heating element resistance values

I don’t believe this, they sent me a 265-270mm long 2400w element and it has nothing to do with the item on the web page… I checked the code printed on the box 481925928804 and making a web search as “WHIRLPOOL 481925928804 2400W” reveals the element is 270mm long. But somebody wrote on the box with a marker HTR63… 😕 what a bad luck I have 🙁

Funny enough ukwhitegoods have this item listed on their page as well.
https://shop.ukwhitegoods.co.uk/4819259 … er-element

I opened a ticket now but it is just annoying as sending it back would probably cost as much as the element now… (with ridiculous Finnish post prices….)

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Re: heating element resistance values

Actually, it looks like this one seems to be the same length. What do you think?
https://shop.ukwhitegoods.co.uk/htr63-w … er-element

PS. Anyway, I ordered it from ukwhitegoods. Because this forum is so useful and it is fair to support you guys some way. 🙂 I will update the thread if it fits or not.

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Re: heating element resistance values

iadom wrote:The length is every bit as important, looking at the pictures I would expect the width of the seal end to be the same.

The one I have measures approx. 75mm across the metal plate.

Hi, sorry that it took a while to get the tools. Had a busy week.

Wow, what a difference in size. I thought 1800w element would be smaller… Apparently mine is 23.5cm long and seal base is about 65mm (the part goes in hole) and the seal is about 73mm (part which stays outside and seals). I am attaching photos for help just in case somebody finds this thread 🙂

I have now cleaned the sludge from the base of the element and I will re-try it soon, fingers crossed. It makes no sense to buy an element for 60euro + belt and shipping etc. for a 15 year old machine when a new machine is about 200-250euro. Because I think there will come more problems sooner or later. 🙁

Thanks,

PS. It doesn’t work, I should have thought about the fact that actual element is inside the tube and that is faulty 🙁 stupid me…

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