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Re: MFI
Alex wrote:If you are not a D&G agent, and you have the odd D&G call, speak to Maria Abbott at D&G and she will see if they have paid MFI, if not she may agree to pay you as a temporary agent.
No such luck, I have 10 MFI D&G calls and got a hold of Maria today who said she would not pay as we are not D&G agents.
Letters will be going out to these customers asking for payment and letting them know that D&G have refused to pay.
Waiting for the sparks to fly………….
JohnRe: MFI
I assume all your D&G Whirlpool goes via Croydon.
We have a direct EDI link with Bedworth, and slip them in under the radar in a bunch of others.
When P/House went we invoiced every customer followed up by a debt collectors lettter, they all paid. Different if in year 1 though.
Alex
Re: MFI
Got a call this morning from Malcolm Knowles 😮
Was told by Steve Richardson that he was not going to do any more AIG or D&G call for F&P products and that MFI would need to sort out a deal with us direct. Steve passed all the agents numbers to Malcolm Knowles to sort out individual deals.So I am in a quandry here, do I ask him for £100 or £140 per call??
Parts at retail +10{e5d1b7155a01ef1f3b9c9968eaba33524ee81600d00d4be2b4d93ac2e58cec2d} or parts at retail +20{e5d1b7155a01ef1f3b9c9968eaba33524ee81600d00d4be2b4d93ac2e58cec2d} and a credit card in advance if he expects us to do any of his appliances 😈God, thank you, when he calls back it will make my day…….. :rotfl:
John
Re: MFI
I picked up a snippet that a number of the agents management team are currently on 2 weeks leave?
To me that is a bit wierd, if they are employed by the new company, how did thay manage to qualify for holiday in such a short time, after all there won’t be much in the way of accrual.
In other words, if they are due entitlement from the crossover, why aren’t some of those like us who are owed be allowed something retrospectively?
Call me cynical, also consider if they are at a time of crisis, and supposedly a busy time for service, surely they need all hands to the pump. Especially when they seem to be phoning around looking for repairers.
Can anyone confirm if indeed they are on leave, as it may be fun to open the information up.
Alex
Re: MFI
Alex wrote:Call me cynical
Cynical!!
Can I add “heretic” as well for good measure? 😉
You know what’s gone off just the same as I do, new company name, old company but now free of historic debts. In some ways I can’t blame them but they shouldn’t have sh1t on the agents.
K.
Re: MFI
I’m not getting more bitter and twisted on this.
It is looking really bad, I’ve just browsed the net and found some more.
http://www.thesun.co.uk/sol/homepage/ne … 972832.ece
http://www.google.com/hostednews/ukpres … tVw7oLr0Dw
I sincerly want this lot to implode, however that is a mean statement considering we all have friends on this site who for operational reasons have chosen to continue under the new regime. Should MFI flounder, as they no doubt will, it justifies in my mind why I told them to Naff Off.
Alex
Re: MFI
Alex wrote:
I sincerly want this lot to implode, however that is a mean statement considering we all have friends on this site who for operational reasons have chosen to continue under the new regime. Should MFI flounder, as they no doubt will, it justifies in my mind why I told them to Naff Off.Alex
Alex, those that have decided to continue with them are only digging an even bigger hole for themselves. I’m sorry but by allowing MFI mk2 to re start with a clean slate makes them compicit to a degree, as it devalues us all and encourages other twats to try the same stunt. If they sh1t on you once they’ll do it again.
Just like you I don’t want to see any service provider suffer, Hell the jobs tough enough when things are running normally but rest assured others will be watching to see if MFI mk2 pull this off.
We have already seen the band of theives called gbdar playing agents for numbty’s by paying some who they know will pop them if they don’t and leaving the small one man bands hanging out to dry.
We have even seen our beloved Connect trying to dodge thier responsibilities to agents over the Soverign debacle when they try to say that they have no duty to pay for work they passed.
The sooner they all go to the wall the better.
Machines will still need fixing and those of us lucky enough to survive will be there to fix them hopfully with no middlemen to cream off all the profit before a job has even been passed.
I’ve never professed to be the sharpest pencil in the box. I’ve been taken for a mug on more than one occassion but I can honestly say that I never let it happen to me twice by the same culprit.
Sean
Re: MFI
Spot on Sean.
Like you, I never allow lightning to strike twice.
Like you I wanted them to go seriously to the wall, and of course there would be casualties and innocent bystanders. There was a tinge of Smugness in my posting, but I was trying not to let it show.
I was hoping in the beginning that our colleagues out there would have seen last Month the days were numbered, and they were being taken for a ride, and not go any further with them. However it seems that has not been the case. Of course in retrospect they now realise it was not a good idea to plod on with them, but I must assume the MFI contract was big enough for them to take the risk, but as we all know the bigger it is, the harder the fall.
You know what it is Sean, we are both long in the tooth maybe, but due to experience we have a drawer full of Tee Shirts. Believe it or not, the bedroom furniture in my case actually came from MFI about 10 years ago.
Off to Wollies tomorrow to stock up on CD’s I suppose
Alex
Re: MFI
Alex wrote:Off to Wollies tomorrow to stock up on CD’s I suppose
😆
Every cloud eh? 😉
There’s news on the front page now. Maybe, one day, they’ll all learn and learn to listen to those that got f*****d over in the past.
Or perhaps that’s too much to hope for, but we can but try to teach.
K.
Re: MFI
I must remember to use asterix’s in future as any one who knows me must realise i would never call any one an Idiot.
I see DSG’s debts got a mention on national GM NEW’s this morning.
I’ll bet there are a few sphinctas twitching at connect today.Might be an idea to post up a request for a statement from CDSL if the worst should happen. i.e. what would be thier policy regards payment to agents for completed work :rolls:
Sean
Re: MFI
Got the Kroll report today, is that a list of Creditors at the back, must admit its not clear…
maybe we will now understand AIG’s reluctance to pay out at times…… they have been taken big time!and poor mr Heath as well!
must admit its not representitive of what I am owed and not sure how the figures have been worked out. Interesting reading non the less.
Re: MFI
My 1st post for months and it’s a sad one 😕
Keep this in here for now but it is confirmed today that the Extracare centre is now closed, all call centre and parts staff have been made redundant as have their 33 own engineers.
Dave.
Re: MFI
Dave_Conway wrote:My 1st post for months and it’s a sad one 😕
Dave.Where the hell have you been? You have been missed!
Back to the subject in hand, we are getting phone calls now from customers that were booked for today for an MFI engineer, and they have got the drift that nobody is calling.
We have had a raft of D&G calls today, and one of them is where parts were ordered by the MFI tech, and we are starting again.
A few bits & pieces I suppose, might be able to off-load some spares.
Alex
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