Whats the most annoying thing customers do?

[nationalhomecare]

Re: Whats the most annoying thing customers do?

Why do customers ask ‘Do you want a cup of tea?’ I reply ‘No’ to get them out of the kitchen and out of my way, then they carry on regardless to make themselves a cup of tea, boiling their rapid boil kettle so you can hear sod all of the applaince you came to fix, then they keep stepping over you to get this that and the other out of the various cupboards, why do it when I turn up, half the lazy bar stewards are home all day anyhow. 👿
Now this one,Bear in mind that I have been PAYE for 4 years and stopped advertising for work as soon as I finished being self employed.
I was tucked in bed, asleep.
I had a phone call Sunday………………
At 4.45AM!
‘Is the shop open?’
What? Have you got the wrong number?
‘That is …………. Domestic Appliance Services?’
It used to be 4 years ago.
‘Well I saw your workshop lights on and thought you might be working?’ 😯
Look mate its nearly 5 in the morning, what the f*** do you want?
‘My Mrs tumble dryer has broken and wanted you to fix it’
Let me tell you, even if I still worked for myself, and even if I was in the workshop at 5 I wouldn’t do it, what the hell possesed you to call now?
‘Last time you fixed it, you said any problems, call anytime, so you should be more carefull saying things like that!’
I told him he was a retard and hung up, only for him to call again saying I was rude and ‘No wonder I gave up my business’ as I wasnt flexible! And my emergency call out was a con!!!! 😯 👿
WTF goes through these peoples heads??
If someone was being flooded, power outage or such like we used to offer an emergeny service, we got called out twice, both elderly customers and both genuine. If I can remember who he is, i’ll go round his house and wake him up or knock him out!! 😆 😆
Steve

[funkyboogy]

Re: Whats the most annoying thing customers do?

your the kind of engineer that give this trade a bad name..

a poor customer who obviously couldn’t sleep thinking about his dryer..

any decent engineer would have got up and went straight round…..

lol…..

now if it had been that luvly slim blonde that called you ??????

[nationalhomecare]

Re: Whats the most annoying thing customers do?

If it was that luvly slim blonde i’d of fixed it when he was at work, might of even considered sorting the dryer too……………. 😆 😆
Steve
(must move pages quickly as the old battle axe is in sight, i know i’ll get handbagged if she reads this) 😆

[cornwell40]

Re: Whats the most annoying thing customers do?

customers that ALWAYS have a snidey remark whatever you say……usually teacher types I might add.

Don’t hold a lot of spares for Philco (last one 2 years ago)……’what a surprise’ 😡

I’ll check to see if I’ve got that capacitor on the van…’I won’t hold my breath then!’ 👿

I’ll have to order one , should be in by next Wednesday as its a friday at 5pm(3 days)…. ‘Oh! If it turns up at all.’ 😈

Monday morning 9am she rings to ask if I got it. 😈 😈
Yep, teacher….talks but can’t ‘ing listen!!!!!

Any teachers out there who may double as engineers I apologise 😉

Tony C

[iadom]

Re: Whats the most annoying thing customers do?

Try as I might I can never resist it when ordering, say a sump hose, customer says “how long will it be”, I hold my hands about 8 inches apart with a stupid grin on my face. 😆

Jim.

[cornwell40]

Re: Whats the most annoying thing customers do?

OOps 😳

Customer just put phone down on me!!

First words were “I’m just ringing for a quote”

You guessed..”Something from Shakespear perhaps”

No sense of humour some people 😥

Tony C

[kwatt]

😆

Brilliant. Thanks Tony, that one made me chuckle.

K.

[ANSAonline]

Re: Whats the most annoying thing customers do?

ok well there have been alot from the guys on the road heres a few from guys selling spares to them that dont know what there doing

1. ring up asking for elements for a cooker advise customer it will be £20. Oh i think i will get a new one then??? WHY F@*{e5d1b7155a01ef1f3b9c9968eaba33524ee81600d00d4be2b4d93ac2e58cec2d}ing ring me then.

2. come in with a cheap cleaner they got of the net watch me spend 15 min going through the bags i hold in stock to match the one in the picture they have brought in to help me, I find a pack that will be £4.37 please. Cust “can i bring them back if they dont fit?” AAAAARRRGGGHHHH

3. having been given the price for brushes, element, pump what ever all under £30 turn round and say I could get a new machine for that.
WHERE is my normal reply.

4. After telling them what the likely cause of a fault, them bringing in the part, me testing the part they turn round and say I can get that cheaper on e-bay F@~*ing B@~*{e5d1b7155a01ef1f3b9c9968eaba33524ee81600d00d4be2b4d93ac2e58cec2d}&ds

5. Well the shop down the road said they would do it for less than that but they dont have one. OK order it from them and wait then

Grrr customers. Had another good one today but that can wait.

[kwatt]

Re: Whats the most annoying thing customers do?

Oh we had a topper today, just after Tony C called me about the parrot in Preston, but I’ll let him tell that one, anyway…

Old man goes to a call in Skelmorlie or up that neck of the woods to this insane (yes, hard to believe but true) CDA customer who lets him in to replace a compressor on a CDA FF. All well and good only she pops off to call all her friends after giving him grief about not having time to look at her bouncing washer (well it is a Siltal after all) whcih is in her own house.

So she pops off and DEADLOCKS the flat door shut, three stories up. CDA advice is to put a window in and make a quick escape, well bounding out a third floor window with a stack of fridge kit for the old fella, not going to go well methinks.

So we finally get crazy lady and she says, “I don’t know how I deadlocked the door shut, I didn’t mean to do that.” Yeah, right and there’s the rest of yoru squadron of pink mammals flying past. She was just hacked off that we didn’t do her washer for her.

But, revenge is an engineer’s best friend…

The old boy, 15 minutes in, needed something from the car to do the job and obviously couldn’t go get it due to being banged up in this luxury flat and, no I don’t know why CDA stuff was in a luxury flat. He was getting a bit peeved as the owner is abroad so there was no milk to get a cuppa either. Anyway, 50 minutes after this crazy lady reappears to be told that he’s off and, by the way, the fridge isn’t fixed and it won’t be today as we’d run out of time.

So she goes nuts as expected.

Didn’t call the office, as I had anticipated but I’m sure I’ll have her on the phone tomorrow.

But, little does she know that the homeowner is getting hit with a double abortive call charge for the wasted time and we won’t call back to fix her good friend’s fridge until the account is paid, in full.

I’d just love to her explaining that one away. 😉

K.

[cornwell40]

Re: Whats the most annoying thing customers do?

Last week customer ordered an Ariston door boot I didn’t keep.
Ordered from Qualtex, shown as having them in stock. Order turned up TWO days later without the said boot. Now out of stock 👿
Customer rang over weekend so called him early Monday to tell him what had happened. Left message on ‘always on’ mobile :rolls: and he rang back later, having not got the message, with loads of we need the washer asap type stuff.
Told him I’d reordered the part somewhere else it would be in today (Connect). Bugger me that didn’t materialise, Connect picked it 28 hrs later according to their own info on the order 😯 .
Rang him tonight to let him know it would be in tomorrow and he says Ive had it sorted MATE.
I was flipping miffed I’ll say 😈 😈

Tony C

[cornwell40]

Re: Whats the most annoying thing customers do?

Ah the parrot 😆

Went to an ISE today not taking conditioner, found out its being used twice a day and when I asked if she’d done the maintenance washes I banged on about when she bought it I found she’d done 1 in 16 months :haier: . Anyways I took the top off the machine and on the top of the tub was a strange brown bitty sludge. Ugh thinks I.
After puzzling out what it could be I remembered when I sold it them they had a parrot cage on top of the Fridge freezer next to the washer.
The answer now became obvious …….parrot s**t. Why they had the top off for any length of time is beyond me :eeek: I only presume the now ex parrot ( no Monty P please :rolls: ) came to an electrifying end in the ISE.

Dogs eating door seals, parrots, is this a Preston ting 😕 .

Tony C

[iadom]

Re: Whats the most annoying thing customers do?

Was it a Norwegian Blue Tony? 😆

[cornwell40]

Re: Whats the most annoying thing customers do?

😆 Not sure, definately a polygon now though!!!!

Tony C

[Bryan]

Re: Whats the most annoying thing customers do?

Normally a nice easy job replacing Indesit/Ariston door handle kit 075323 , except the last two I’ve done the customer decides to have a go at super glueing the broken handle 😡 just to see if it would hold :rolls:.

It then becomes a bit of a pain getting the latch pin removed whilst being careful not to break the door frame and nobody ever admitts to attempting the super glue miracle , it just appears there by magic.

No big deal but someone very clever mentioned super glue in the public forums tonight and we could certainly be done without it on these handles.

Bryan

[nationalhomecare]

Re: Whats the most annoying thing customers do?

I hate customers,full stop
95{e5d1b7155a01ef1f3b9c9968eaba33524ee81600d00d4be2b4d93ac2e58cec2d} Morons.
You decide what the other 5{e5d1b7155a01ef1f3b9c9968eaba33524ee81600d00d4be2b4d93ac2e58cec2d} are 😉
My job would be sooo easy without them
Steve

[Author]

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