Forum Replies Created
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Re: ERT
Martin wrote:Mine’s Acrobat v5 and I can’t read the ERT thingy 🙁 If I downloaded the latest V7 then my TDS disk would cease to function, still never to mind eh 😉
I think you can have different versions of the reader on your pc.
Re: tool boxes
I always love my toolbox. My current toolbox is always the best I’ve ever had. I spend half an hour or more in each shop trying to decide which one is best. I rarely throw any away either. My shed contains 6 old toolboxes.
Re: Why “pull the plug” ?
Having had around a dozen electric shocks while working on appliances, reading about this puzzles me as to why some shocks kill and others do not. I even remember being sat cross legged, behind a Hoover washer dryer and reaching inside to unplug the motor. I got a nasty shock, but all my shocks have just been jolts lasting no more than a second.
Re: UK Whitegoods September 2006
Hah! – more likely to get in training for the drinking on friday night? 😉
I’m looking forward to seeing you all again.Re: Comet comedians
““I didn’t know what to say. It wasn’t even his potato — we were going to have it with our tea.—
That had me chuckling out loud. Vewry funny 🙂Re: Who makes Prima washing machines?
Thanks guys. I should get out more – never heard of them. I wonder if there are regional differences with some brands?
Re: UK Whitegoods September 2006
I’m booked too. I’m booked for the Friday 22nd which I’m presuming is the first day?
Re: wma tub
iadom wrote:There is something in this, but due to the nature of my sources I cannot comment further. 😉
Now that’s what the rumour mill should be about, a bit of intrigue 😉
Re: Customer Orders, How do you do it!
I presume the goods must be unopened and in full resalable condition. To add to the problem, if you don’t notify your customers in writing of any potential return costs, you cannot charge anything for returning the goods. And, if you don’t notify them in writing (before their purchase), of their rights to return within 7 days (impractical when selling spares) their rights extend to 3 months and 7 days.
I think this legislation can be very unfair on a trader at times, and in most cases it’s unfairly biased towards the customer. I honestly can’t think why it’s needed in most cases. I can see how it can protect people who buy from a catalogue or web site and then find when they receive the goods they are not what was expected or described. But if a customer orders an iPod, or even a washing machine, what good reason can they have for returning it within 7 days if it is not damaged or faulty, and why do they need more protection than someone who popped into a shop? Why should people buying online or over the phone be able to just change their mind for no good reason? It’s not the same as being sold in the home by a high pressure salesman.
Maybe it’s a stealth protection for the disabled (fair enough), but applied to all in order to prevent the awkwardness of having to prove you are disabled?
If someone orders a specific part for a repair though, I can see that logically this is different to ordering a finished good. The part can not easily be resold by the trader (and depending on the part may be virtually impossible to resell) as it was specifically for the customer. Also, why should a customer have the right to order a wrong part and get their money back? It seems like a grey area, which maybe needs looking into more.
Re: THE THINGS CUSTOMERS SAY ?
Many years ago a lady pensioner left a message on my answer machine from a phone box. It was early 1980’s so they were relatively new. (Ansaphones – not pensioners, pensioners are old)
She ended the message like this, “..er I don’t have a telephone, but the number of this phone box is …”
If someone had told me this I would suspect they made it up, but we laughed about this for many months. I wonder if the old dear waited in the phone box for any length of time?
Re: thomson twintub
Thanks Allan. I guess the big guns got it right, there’s just not enough demand for them to be able to build a good quality twin tub.
Re: Power Off When Working
It’s one of those difficult decisions. In a way it’s similar to the dilemma of whether you sell spares to DIYers, and most in the trade do. Although there’s an obvious “profit” involved in selling a part, it’s often not that much compensation for the loss of a repair, but we all know if we don’t sell the spare, they will just buy it from a competitor – and next time something goes wrong they may ask that competitor to fix the machine for them.
As K says, lots of people will see it’s more trouble than it’s worth and look for an engineer and there’s plenty of links to repairs@ on the replies. Another argument is that if someone’s determined to fix it themselves there are hundreds of other forums and sites answering questions, many without the quality of advice found here. Then there’s the fact that someone may fix a blocked filter or worn carbons with free advice from UKW, and be so pleased that they recommend the site to many others who may not be capable or willing to go down the DIY route. They should also come back here next time something fails when it’s a fault beyond their capabilities, and look for a repairer.
The way I personally advise is pretty general, and littered with warnings. Advice should be useful for fixing very simple faults, or to assist someone already skilled in similar trades such as electricians, engineers etc. but the rest of the DIYers (the majority) should be rightly scared into searching repairs@
