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Re: Miele error codes – can you or can you not reset them?
Hi Peter. Thanks for contributing. I didn’t receive a reply to my pm so wasn’t sure if I’d got the wrong guy or not. Come to think of it I never received a reply to a pm I sent to Penguin several months back so maybe sommat’s gone wrong somewhere.
Unfortunately some Miele engineers and Miele themselves do seem to exhibit an elitist attitude where they genuinely appear to believe everyone else is incompetent, which is completely wrong. In a way I can understand it because they are all about being better than everyone else but in many cases they are only better because they have the technical information and keep it from everyone else.
I wouldn’t like to suggest that all independents are highly competent, but there are plenty of examples on UKW of extremely competent and moral, genuine independents, and Miele should remember that Which? consumer reports routinely find that independent repairers give a better service at cheaper cost than manufacturers.
The only difference between a Miele engineer and a good independent is that the latter is deprived of information so is at a disadvantage. This disadvantage is not a sign of incompetence.
Regarding your specific experience I had every confidence in what you reported which is why I raised the issue on my Blog. The chief engineer at Miele said if an error didn’t clear it’s likely the board was faulty or there would be some other explanation somewhere.
Your experience must have an explanation but it remains a mystery. I can’t imagine Miele blatantly lying about this, that would be plain stupid and untenable so I do currently accept that they are not designed to retain error codes if the fault is cleared unless I find different.
Re: Miele error codes – can you or can you not reset them?
I have spoken directly to Miele’s chief engineer, and he has assured me that Miele’s are not designed to retain the error code after a fault has been cleared except in the error log memory accessible to engineers.
Therefore if any independent repairer or customer clears a fault the error code should not persist. There were some older dishwashers where the machine had to be reset, but instructions on how to do this were in the customer’s hand book.
Re: Miele error codes – can you or can you not reset them?
We still don’t know if the error code is flagged up each time the machine is used or not. The only thing that matters is whether or not once cleared (by anyone including the customer) does the error code clear as far as the customer is concerned? In other words once the fault is cleared does the customer never see the error code again?
Re: Does the W1607W door glass get too hot on a 95 degree wa
iadom wrote:That was mainly on washer dryers though. 😉
I thought it was fitted on all washers, Hoover’s and Hotpoint’s at least. It started on Eco washers for Hoover and as far as I remember all New Wave and Classica models had a double glazed door.
Re: Miele error codes – can you or can you not reset them?
Thanks fidder. It does seem I’ve been misinformed although Miele themselves have not helped because I have pointed out my article to people high up at Miele and none of them have put me right. All reference to this aspect have been removed from my article although the article itself criticising how closely guarded the error code meanings are and how Miele’s are being thrown away because they are effectively BER due to very high repair costs remain relevant consumer information.
Re: Does the W1607W door glass get too hot on a 95 degree wa
Are there any regulations on the subject btw? I know in the late 80s or early 90s every manufacturer started putting double glazing on their doors which I assumed was after incidents or complaints. However, the ubiquitous central heating radiator gets very hot and clearly there’s no issue there.
Re: Does the W1607W door glass get too hot on a 95 degree wa
That’s good. I would have been very surprised if it did get hot enough to be a hazard for toddlers but it was just a thought that crossed my mind as something to double check on.
Re: Avatar gone astray
Been struggling too. Noticed my old aviator had just disappeared but it’s impossible to upload a new one using the upload from your computer option. I made sure it was 79px X 79px and made sure it was below 80kb but it wouldn’t do it. I happened to find my old grey one in the gallery so am using that.
Re: February 2011 Meeting
Phoned them up (thanks for number Martin) and they rang me back saying they’ve put some more rooms on at the special rate and to try again, which I just did and booked Thurs & Fri at £67 each.
The £24 I’ve saved by making a fuss will supply me with enough Bacardi & Coke’s to make a nuisance of meself.
Re: February 2011 Meeting
Morning Bry. I expect £67 as quoted. No time limit was mentioned by anyone. If there’s no rooms left they should be saying sorry no rooms left but there clearly are rooms left as they want to charge me £79 reneging on the UK Whitegoods Meeting deal they set up with your good self.
Re: February 2011 Meeting
Yes Don that’s the link I’m using thanks. The cheapest option is £79 = £158
BEST AVAILABLE RATE BEST UNRESTRICTED RATE (more)
99.00 GBP KING HILTON GUEST ROOM – BEST AVAILABLE RATE Requested non-smoking
99.00 GBP TWIN HILTON GUEST ROOM – BEST AVAILABLE RATE Requested non-smoking
119.00 GBP KING HILTON DELUXE – BEST AVAILABLE RATE Requested non-smoking
119.00 GBP TWIN HILTON DELUXE – BEST AVAILABLE RATE Requested non-smoking
124.00 GBP TWIN HILTON DELUXE PLUS – BEST AVAIL RATE Requested non-smoking
124.00 GBP KING HILTON DELUXE PLUS – BEST AVAIL RATE Requested non-smokingBED AND BREAKFAST FLEXIBLE RATE, INCLUDES BREAKFAST (more)
* Rates shown below include tax.
107.00 GBP KING HILTON GUESTROOM Requested non-smoking
107.00 GBP TWIN HILTON GUEST ROOM Requested non-smoking
127.00 GBP KING HILTON DELUXE Requested non-smoking
127.00 GBP TWIN HILTON DELUXE Requested non-smoking
132.00 GBP TWIN HILTON DELUXE PLUS Requested non-smoking
132.00 GBP KING HILTON DELUXE PLUS Requested non-smokingADVANCE PURCHASE FULL PREPAYMENT, NO REFUND OR CHANGES (more)
* Rates shown below include tax.
79.00 GBP KING HILTON GUESTROOM Requested non-smoking
79.00 GBP TWIN HILTON GUEST ROOM Requested non-smoking
99.00 GBP KING HILTON DELUXE Requested non-smoking
99.00 GBP TWIN HILTON DELUXE Requested non-smoking
104.00 GBP TWIN HILTON DELUXE PLUS Requested non-smoking
104.00 GBP KING HILTON DELUXE PLUS Requested non-smokingAP BED AND BREAKFAST ADVANCE PURCHASE, FULL PREPAYMENT (more)
* Rates shown below include tax.
89.00 GBP KING HILTON GUESTROOM Requested non-smoking
89.00 GBP TWIN HILTON GUEST ROOM Requested non-smoking
109.00 GBP KING HILTON DELUXE Requested non-smoking
109.00 GBP TWIN HILTON DELUXE Requested non-smoking
114.00 GBP TWIN HILTON DELUXE PLUS Requested non-smoking
114.00 GBP KING HILTON DELUXE PLUS Requested non-smokingDINNER BED BREAKFAST FLEXIBLE RATE, INCLUDES BREAKFAST AND DINNER (more)
* Rates shown below include tax.
122.00 GBP KING HILTON GUESTROOM Requested non-smoking
122.00 GBP TWIN HILTON GUEST ROOM Requested non-smoking
142.00 GBP KING HILTON DELUXE Requested non-smoking
142.00 GBP TWIN HILTON DELUXE Requested non-smoking
147.00 GBP TWIN HILTON DELUXE PLUS Requested non-smoking
147.00 GBP KING HILTON DELUXE PLUS Requested non-smokingAP DINNER BREAKFAST ADVANCE PURCHASE, FULL PREPAYMENT (more)
* Rates shown below include tax.
104.00 GBP KING HILTON GUESTROOM Requested non-smoking
104.00 GBP TWIN HILTON GUEST ROOM Requested non-smoking
124.00 GBP KING HILTON DELUXE Requested non-smoking
124.00 GBP TWIN HILTON DELUXE Requested non-smoking
129.00 GBP TWIN HILTON DELUXE PLUS Requested non-smoking
129.00 GBP KING HILTON DELUXE PLUS Requested non-smokingRe: February 2011 Meeting
How much Steve?
What’s happened to the UKW £67 rate? If a special rate has been arranged due to the amount of people attending and spending money, then why would the rate disappear when even more people are attending? If anything the rate should reduce the more people that book.
