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Re: Neff butterfly oven elements
I’ve had two half moon elements go hi res giving out only about 100watts of heat, one went after 2 days the other lasted a whole week.
Good old German engineering :rotfl:Re: Whats the most annoying thing customers do?
richardable wrote:just started into this amazing line of employment. got a call from wrexham, down the raod from me. we need a quote to fix w/m. ok. got there, she’s not in, pregnat “girl” with babe on arm lets me in. through “lounge” pass another “girl” with babe…domestic crisis no w/m. old but sound hotpoint…no interlock, no screws..ask..seen the screws for this? girl finds them..interlock dangling inside w/m. fit it..machine fine! water in, drains, spins etc etc..told girl..oh she says mum will be pleased.
how much…£30 says i. ask your mum to call me. later on mum calls, thankyou, send the invoice. duly done…10days…no cheque…rang at many and varios times…answering machine…finally man answers..haven’t got invoice…i see the future!!!! sent another one…10 days no joy…then i get a scrappy bit of paper…Dear Mr. repairman, we are not going to pay your invoice because we did not give you our permission to repair the machine! me…speechless AND £30 DOWN.I always tell the customer when the call is booked, payment at the time of repair we do not invoice anyone, that includes landlords and anyone who is getting a friend to house sit while they are at work, my first question when I walk in and the owner is not at home is, “Have they left payment for the repair of estimate” If the answer is “No” I don’t even undo my tool box I’m out of there, and I do not go back.
No money no fix it’s that simple.Re: Do you use customers toilet?
I never use customers toilets I also never drink anything in a customers house, I’ve seen far too many dirty kitchens, even clean looking houses can be bad. I was in a very large house in Highgate the place was spotless, the womans little girl was being potty trained and needed to go!
after the child had finished she poured the pottys contents down the kitchen sink she then put the potty in the dishwasher to clean it :eeek:Re: Connect
I’ve had problems getting the orders on time, needed a compressor placed the order on Tuesday at 1.30 PM on line, compressor arrived the following Monday via DHL, not good enough, the result was one unhappy customer. Who we kept waiting as the customer sees it.
Re: Glaring design faults
Hotpoint Creda WD/WM doors failing off with the slightest pressure, good earner but a crap hinge design.
Re: scary microwave
Back in the 70s I was a TV engineer working in a shop, we repaired all sorts of brown goods, the owner of the local kebab house came in with a broken eight track player(remember them?) every week we would get our lunch from his shop, until the day we opened his eight track player.
The breakdown was caused by a lots of cockroaches in the working parts squashed to pulp by the motor and drive belt, as I unscrewed the case the buggers were running everywhere :eeek: it was like a scene from a hammer horror film, I’ve never eaten a kebab since.Re: the strangest things
mike412 wrote:A few years ago my wife took a call from a retired parson who needed an urgent call to his oven.
She immediately got me on the mobile, could I attend?.
No problem I said, I am in a queue of traffic right outside his gate!.
Divine Intervention?
Mike.That has happened to me too!
Well lady the advert did say fast service 😆Re: Maytag spares Dept very slow to send parts
Had yet another problem with Maytag today, phoned to chase an order.
I ordered two defrost heaters, they sent one, still charged for two.
Only waited 3 weeks.
Called them yet again to be told we have no record of your order 😯 WTF are they playing at!
After half an hour on the phone as if by magic they found my order, the part is now out of stock, yet another two week wait. :rolls:How on earth can they run a company this way.
Re: “Your Connections has expired!”
iadom wrote:
Gazman1000 wrote:
Masterpart are very good if the phone staff can be bothered to look up the part, it depends on who answers the phone. The new number is a 0870 you pay thruogh the nose for that, the old number still works use that.
😉Why not just use the web site, works perfectly for me 99{e5d1b7155a01ef1f3b9c9968eaba33524ee81600d00d4be2b4d93ac2e58cec2d} of the time.
Jim.Now it’s ok but Some time back it was very patchy, I found they were not very helpful at the time in fact quite snooty.
Re: “Your Connections has expired!”
I always found the Electrue DVD to be a pain, because we only order once a month or so being a small outfit they kept disconnecting our account from the server spoke to their help desk many times about getting cut off, was told to use the web page. No help what so ever, I only order from them now if I have no other choice. Masterpart are very good if the phone staff can be bothered to look up the part, it depends on who answers the phone. The new number is a 0870 you pay thruogh the nose for that, the old number still works use that.
😉Re: tight customers
The ones worth avoiding are the landlord tenant calls.
How many times have you been called to a house agreed a price and after the work is done, they say I’m not paying you must bill the landlord :rolls: Or the landlord phones and books a call expecting it to be billed to him. We always tell them payment on the day or no call.The other thing I do if a customer moans about a price or tries to barter, is say soryy I only work for this company I don’t fix the prices, that normaly kills it without any further argument. I never tell them I’m the owner.
Re: Pain in the neck!
Not many older men in our line of work, that’s because there all knackered by about the age of 55 from joint problems, dodgy knees, bad backs and shoulders, neck pain etc. You are not alone. 😉
Re: A Warning
I was in a house where two teenage kids were watching me work on a leaking Hotpoint top loader, I went out to the van for a pump, while I was away the little s*its pluged it back in for a laugh, I changed the pump and then went to the plug to do an earth test and saw it pluged back in, the two teenagers were laughing, the kids mother thought it was funny too!
I went ape, and had a slanging match with the stupid woman and her kids, I always double check if I turn my back on a machine now.
