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Re: Whats the most annoying thing customers do?
If it was me, I’d of poked him in the eye and walked out, but it was Grahame…
http://home.btconnect.com/grahametrudgill/about.htm
…who unfortunatly always wants to help people, even if they don’t deserve it! He feels guilty for charging people for call outs. I wish I could be the nice too, but I’m Goatboy, and margins are too tight to work for nothing.
I could be sat on the beach for nothing, right Al?
Re: Whats the most annoying thing customers do?
Why do pepople mess with stuff they know nothing about?
:haier:Nearly every phone call I take now contains the words “my husbands has took the back off, and the belt is ok.” 🙄
I guy tells me this yesterday. His 18 month old Hoover isnt spinning (surprise, suprise). When the engineer gets there, he hasn’t just checked ‘the belt is ok’, he’s taken of the module, and solidered in a new triac!!!!!
Where the ‘H’ did he get a triac from???
Probably the usual thing of boucing two engineers off each other. ‘I’ll buy some spares from you, with a little advise; but when I screw it up, I’ll ring you‘
Needless to say, the module is knacked, but he won’t pay for a new one.
Re: Amusing Anecdotes & Other Tales
Hands up those who think I need a holiday
:lesson:
Take a small break and the regular customers will be begging for you to come back.
Nice ‘house on fire’ joke too, you made me laugh spit all over my monitor.
Re: Amusing Anecdotes & Other Tales
Yup, it’s on my forum as a warning to to public; and I pm’ed it to you , like kwatt told us to. You still gonna compile these stories?
Re: Amusing Anecdotes & Other Tales
Here’s a nice one! Once upon a time, I when to a house where the people there had told me the washer wouldn’t spin. On arrival, a lady answered the door. She pointed me toward the kitchen, but on the way, we passed her husband in the living room. He had his entire arm set in a cast that ran from the tips of his fingers, to the top of his shoulder.
Can you see were this is going?
He’d taken off the back panel of his machine, seen the pulley, and tried to help it spin by sticking his hand in there and giving it a little push. He’d put the machine on fast spin, and it should have been spinning. As soon as he pushed the pulley, the machine set off into full spin, taking his hand with it, breaking lots of bones in his hand, wrist and arm. It nearly ripped his arm off!
He’d had a segment missing on his armature. As soon as he pushed it past the missing segment, Crunch!
I can’t imagine the pain; but besides that it’s funny no?
Re: Best Quotes
‘Do you give free quotes?
Lady I can go and sit on the beach and not get paid and I don’t even have to take my tools.’By Alexa from Oz, I love dat quote, as much as peoples faces when you say it.
Re: bosch tub repair
do u mean ‘quiksteel’? The stuff off Peter 😉
It sounds the same. Sets in water like steel. It’s great! You can drill it! It’s not flexible dor.
Re: Doom + Gloom
Thinking about it, I bet you’ve had this conversation ever since the forum first opened. It’s all engineers talk about in the real world. Unfortunatly I’m too busy (lazy) to read back through old threads.
I agree with anything you said there Martin. Especially, while there’s stuff to break, we’ll need someone to fix it, and everyone needs a good base, like ukwhitegoods.co.uk EVERYDAY. (and I like your stickers, very discreet).
Your last comment censured by Martin
Re: Indesit W161 UK Bearing change
Torx!! Cheers again Dave
I forgot about dat; wrenching the spider away like some kinda animal tears big holes in that thin plate. The problem is the thinness of that metal.
I’d really like some Italian swearing by pm please.
Re: Indesit W161 UK Bearing change
There a frigging nightmare! (Writer’s opinion)
Look out for thin slices in the tub rear. If there has been alot of play on the inner drum, it will have sliced though the back plate of the tub, as this is the thinnest back plate ever! These sciles are very hard to see, but if you put some water in the machine it becomes obvious.
The other thing, is get ready to snap all your star-headed drill bits. Don’t use ones with holes in the centre for pimbles (they will snap way to easy). You need a big wrench with an adaptor down to a large, solid star-headed bit.
Is there a proper technical term for star-headed stuff?
Re: Doom + Gloom
kwatt wrote:What gets my goat (no offence)
None taken. I think erosion is alot better description.
I just want to offer a platform for people (including myself) to have a gud moan.
The all-salers are the people who are really screwed!
Re: Doom + Gloom
Wow, it took 20 minutes for a reply.
I’m not saying anything, I’m just stirring the big pot of s### stew.
I think there are too many people in this industry right now, and it’s time for a cull; or maybe that’s been slowly happening for years.
On the Hotpoint, there’s guys around here that only fix Hotpoints. My point was, they’re screwed!
Re: Zanussi bearing job, 2 do or not?
Goatboy has found you need a drum shaft 99{e5d1b7155a01ef1f3b9c9968eaba33524ee81600d00d4be2b4d93ac2e58cec2d} of the time. The inner bearing usually fuses itself to the shaft and makes a dogs breakfast of it. This is coz the drum has been noisey for months, but the machine still washes, so the customer carries on using it. Saying that, I think it’s worth doing!
Re: Merloni name change
I thought it was old news, but the boss insisted it was a red hot news story, and I had to tell you! 😳
I just want to past the 25 posts mark, so im not called a ‘regular user’. It sounds like I’m a substance abuser.
Re: What’s the nicest things customers say or do?
I lovely, sweet, old, regular customer told me the other day, ‘You’ve lost a heck of alot of weight, haven’t you?’
I said ‘Err, have I?’
She said ‘You look shorter too!’
She was thinking of my fat b#####d brother who used to work for us. :rotl:
I call that a compliment.
Sweet, old ladies make this job worth while, and the best thing is a great brew with a big pile of bickies. Once I even got some home-made parkin cake.
