Forum Replies Created
-
Posts
-
Re: UK Whitegoods Find an Engineer
It is working now, many changes made though. Did you send in all the details?
K.
Re: February 2016 Conference
For those that may have missed it:
http://www.ukwhitegoods.co.uk/appliance … ation-open
K.
[center:3hbrt9do]
[/center:3hbrt9do]
Re: Who shot the hamster
Fixed our bit.
Been testing for days and, at worst, the average page load time is less than half what it was after it was optimised so now most page loads are sub 0.5 second. Often it’s less than 0.3 second, as near instantaneous as can be in real terms.
Tonight there was a DoS (Denial of Service) attack on the entire network, that caused a huge block of the net to slow down, it wasn’t just us.
It did cause a bit of freaking out though.
K.
Re: Hotpoint Mistral Frostfree IC fridge not cooling properl
On one of those, could be either thermistor or both. Most probable reason.
Most likely is the yellow plug fridge one here:
http://shop.ukwhitegoods.co.uk/2601683- … thermistor
Other is the green plug freezer here:
http://shop.ukwhitegoods.co.uk/2600283- … thermistor
They’ve been changed though from memory, don’t come with plugs now, you need to chop and join the old plugs to the new thermistors.
K.
Re: Hotpoint Mistral Frostfree IC fridge not cooling properl
Need the actual model number to find anything out but, sounds like it could be a thermistor issue, can’t be sure though or what one/s could be the problem.
K.
Re: Freezer Control minimal range ?
Could be an issue with the thermostat but, it’s a Currys exclusive model so not many, if any other than they will have access to spares and technical information.
K.
Re: Fresh Paint
To paraphrase Blue Oyster Cult…
It was an error of unknown origin. 😕
Something about database calls, return errors or something… to be honest it descended into Engligeek speak and the will to live slowly started to seep away from my brain.
A server restart later, fixing of broken stuff and we’re all back up and firing on all cylinders, seems to have been the case from about 7-8pm.
No doubt Sudeep and Trevor will look into it and try to work out what the problem was.
This is why you do this stuff a bit at a time on something as large and complex as UKW, it sucks, but it’s the way it’s gotta be as you often don’t find stuff that doesn’t work till it’s under load from real people.
Upside is, a load of stuff was cleared or fixed.
I sorted out the engineer search Don. For now. There’s more to be done with that.
What shocked me the other week, when looking at it for DAG (don’t ask) was that in October alone there was over 1000 missed calls due to no engineer registered!
The same again went to the guys.
K.
Re: Appliance repair request.
Good show, can I move this thread to the WTA forum then and Bryan can run a credit check on them for you?
Just check you’e access to that first, bottom of the forums homepage is the WTA forums section is where it is. Or, use this link
If you’ve not got access there let me know your WTA member number and I’ll try to sort it for you.
K.
Re: Hotpoint FFFM 180 Air Tec Evolution – Fridge /Freezer-
Frozen doesn’t mean safe for freezing food. 😉
If the temperature wasn’t low enough it could indicate a compressor issue or sensor so, until you know that it’s total guesswork to be honest.
Compressor running does not mean it’s running as it should be.
Fan motor, I think it’s a low voltage one so continuity same as all really. Sensor and compressor are harder.
By prod about, I mean investigate and test all you can.
K.
