Forum Replies Created
-
Posts
-
It’s getting way to warm at -7˚C.
But -24˚C is okay, a bit cold but so long as it came back and averaged -18˚C that’d be okay.
The wild fluctuation you’re getting is far from normal and it’s not safe food-wise, your concerns are justified on that front. That’s probably averaging out somewhere around -12˚C, too warm for frozen food, it’ll degrade.
That sort of temperature profile could also be indicative or a refrigerant system issue, primarily the compressor overheating. The pot heats up, cuts off sits for an age cooling off then kicks back to life, goes like the clappers till it repeats the same cycle over and over. If so, it’ll eventually just die.
Using a hairdryer **CAREFULLY** is okay, do not apply direct heat. Like the dude that thought defrosting with a hot air gun was okay, that didn’t end well.
K.
There’s more or less no info on it now, no wiring but you’d never have gotten the board schematics in any event.
K.
Yep, that’s getting too high temp wise but without knowing what model it is, impossible to see what’s in it. I suspect at the age though it’s probably about due to retire to the tip.
K.
They appear to be flogging off all the machinery now so, I’d reckon, the chances of getting many parts probably just reduced to zero.
K.
Dave is correct, no stock anywhere at all bar Smeg Italy and I’ve listed it here:
https://shop.ukwhitegoods.co.uk/691291731-smeg-fridge-power-supply-lead
At least 1-2 weeks to get one though.
K.
It’s ancient, RM have delisted it completely now 🙁
That also means that from them at least, that all parts are considered obsolete and there’s no way to find out what should be in it.
K.
The new Britannia, I could be wrong, but it looks like a Hisense in a dress. It sure ain’t no GE that’s for sure or anywhere close to the quality that was.
Samsung is Samsung, you can find loads about them online. I don’t rate them but, that’s me.
Beko, decent value for the money so long as you accept it’s not going to last forever. Probably on par with Samsung/LG.
The Bosch I’m not sure who’s made that for them but it does look very Daewoo/Korean. They used to use Daewoo to build the side by sides.
Look at the AEG ones. Not quite up there with the GE ones (pre-Hisense buying them!) but it’s getting closer than any you’ve found.
K.
Yup, get asked that all the time, the same answer is given to all… no. Categorically, 100{e5d1b7155a01ef1f3b9c9968eaba33524ee81600d00d4be2b4d93ac2e58cec2d}, emphatically, no.
A parts supplier’s place is not to indemnify the repairer (be it trade or public) from their responsibility to correctly diagnose and identify the component/s required to repair the issue. The parts supplier’s job is to source the part at the best price possible and if required, to correctly identify the part number etc with the information presented.
In short, if you’re the person repairing any product, car, appliance, computer, whatever… it’s on you to correctly diagnose the problem and busted parts, nobody else.
If you muck that up, that’s on you. As is all responsibility and cost of it.
K.
Let me put something into your heads, think about it…
The suppliers that are worst are ones that sell to the public. Often through multiple channels and some of those channels, you play by their rules or you don’t play at all.
The processes of dealing with returns from the public, in my opinion, are not even remotely close to robust enough.
2+2 normally gets you 4.
If it’s been fitted, you have no clue by who, how good the diagnosis was, what the condition is, what care (if any) was taken, if it’s fried or not… basically, it’s at your risk entirely and once you have had it beyond a few hours from delivery, you’re stuffed as you can’t prove it wasn’t you that fitted and knackered it.
The logical extension of this line of thought is, you guys are being taken for a ride and being sold potentially duff parts as well as directly, financially supporting your suppliers bid to undercut you through online parts sales. You’re the dumping ground paying top dollar for some to dispose of fitted, returned and legally defined second hand used items being sold illegally as new. And you’re paying for the amateur hour punters errors.
When you think it through of course. I wonder how happy you are with that joyous train of thought rattling about in your head.
But heh, if you’re all happy with that, who am I to question it.
I’ll continue to reject any part delivered or returned that has been used. I’m fine with that as I ain’t paying for other people’s mistakes.
K.
Well, let me frame this another way for you all.
How about you get a board, or whatever, it’s clearly been fitted. You can’t check it other than installation.
You have to go out, fit it only to find that there’s still an issue, the same or another, it makes no odds. You can’t be sure that the problem lies with the component you just fitted or something else. After all, someone else could’ve fitted it, fried it then returned it for a credit knowingly or otherwise, who’s to know.
But you’re left out of pocket for that visit and you’re the one that looks a proper muppet to the customer.
How happy would you be?
And, the only reason, the sole reason as there is no other to return almost any component is poor diagnosis. If it’s not faulty, why’d you order it?
Harsh I know but also with a healthy dollop of truth as I was often reminded by many a service manager, if you check things correctly and do the job right you shouldn’t have to order anything that isn’t required. We all do (or have done), I get it, I really do but there is no defence against that argument; you should never have to order a part that is not required. Therefore logically, there should never be any reason to return spares ordered for a specific job. If of course you did your job correctly and correctly diagnosed the problem and identified the correct component/s required.
Before anyone picks me up, of course, there are some exceptions but, they’re not the normal run of the mill stuff.
It’s also how you spot the good guys from the muppets. They can’t help themselves and order up loads of stuff as in loads of calls are what the other side of this industry calls the “motor, module, timer brigade”, basically, the ones that haven’t got a clue or are lazy and don’t bother to actually fault find, glorified parts fitters playing parts bingo. If you think clients don’t watch that or know, think again.
Meanwhile, if an item is fitted it is ILLEGAL to resell that as a new item. It is actually full-on breaking the law, it’s fraudulent.
No ifs, no buts, that’s it. Illegal. If you get caught doing that you’re in breach of the SoGA, CRA and likely a bunch of other stuff too boot. It’s dead simple, you’ve misrepresented the item as being new when it’s not, it’s fitted and therefore, in legal terms, used.
Flog it on eBay as fitted, not used… fine.
Sell it as used, fitted, unused at discount… fine.
Send it out FOC for a warranty or whatever call… fine.
Sell it as new… not fine. As in, illegal, not fine.
We’ve had boards in from suppliers, ASWO is not one of them I will say, that have been used, clearly been used and a few we’ve had were as dodgy as hell, no way I’d fit them let alone send them to a customer. A recent Samsung one looked as if it’d been knocking about the back of a van for months. It’s not good when you see that and honestly, I’d not trust the part was any good.
We reject out of hand any parts we receive that have been fitted. No debate whatsoever just outright rejected.
K.
To be honest, that’s pretty much standard with boards and a lot of other parts.
When they arrive do check for signs of fitting. It is not at all uncommon to get them and it’s obvious they’ve been out before but after you’ve had it any time, again, you won’t be able to return it.
The trouble is, they are by far and away the most misdiagnosed component and once fitted, how does the supplier tell if you blew it on fitting, didn’t fit it correctly or just misdiagnosed and are taking the proverbial trying to return what is now a used item that cannot be legally resold as being new.
The short answer is, they can’t. They’ve no way to know any of that or often to be able to test them fully if at all to see if what you’re saying is correct.
So, as so many, trade and public do try to take the Mick with these sorts of things almost all parts suppliers will tell you the same thing, no returns on parts like that as well as special orders etc.
K.
I don’t know the oven but, best guess logically….
It uses the fan to get it up to an even temp perhaps then cuts it as you’re using what I’d assume to be convection cooking, not fan assisted.
If it’s the cooling fan, some are variable and absolutely should do that as they’ll only ramp up as required. A bit like the cooling fan/s in a computer or car, they only work when they need to.
K.
