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lee8
ParticipantRe: Smelly Washer?
My fault.
I assumed since you stated “its only a 45 minute job” that you actually knew what you were stating was factual and based on your workin practice.
lee8
ParticipantRe: Smelly Washer?
I was replying to this statement you made on page 1
“Or ya could just let em run the cool washes and u get a job out of it down the line ( strip it down and some hard work ) cleaning it out manually!
Afterall its just a strip down job ( bit like a bearing job on the strip down and reassemble side? ) so a 45 minute job im guessing?
Rather than advising the customer about service washes and bleaches etc!
I see theres lots of posts on the “no work” topic!# “
Maybe I read it wrong. 😉
lee8
ParticipantRe: Smelly Washer?
No don`t do maintenance on W/M & D/W.
Stopped doin that when they stopped making twin tubs and top loaders.
We do on boilers though.
I`ve yet to see a Spider on a w/m over a few yrs old that has no gundge on it.
Are you suggesting that every appliance over a certain age requires a full tub strip down and clean. 😳
South guys would have a field day.
Would your client, who you were cleaning the tub for, be happy that the £30 clean out turns into a £150 bearing and poss tub change now that you`ve removed the not noisy drum and noticed the crack.
You cannot reassemble the tub, as you no it`ll be noisy, the client ain`t happy that you`ve found added costs and you ain`t gonna pay for it.
What if you missed the crack and when you reassemble they client states “Thats louder than it was before, but you haven`t noticed it or taken decible reading to prove it was that loud b4. 😆
Or
If you worked for a manufacturer you may be aware that once the tub has been removed from the bearings there is a chance when returning it back that you could cause a premature failure of the original bearings.
I`d find it a lot easier to show a client damage to a spider when all i did was follow manufacturers instructions on maintenance washes, than if I`d missed that hair line crack on the support or caused a leak due to bearing seal failure after I`d stripped the tub and removed the inners.
Maybe it`s just me, but I`d find that senario much harder to explain than mine.
lee8
ParticipantRe: Smelly Washer?
I do bearing jobs when there faulty. :rolls:
I replace Gas Taps when there faulty.
I change Compressor`s when there faulty.
Faulty being the key word. 😉
I just don`t strip tubs too clean some smell when there is an alternative that suits both I and the client.
lee8
ParticipantRe: Smelly Washer?
Which is why stripping a tub down is not a good idea.
I doubt many clients would pay much to have that done, I wouldn`t.
Especially if after you`ve stripped down the appliance, they happen to be speaking to a friend, who then tells them that there instructions tells them they just need to do a maintenance wash every few months.
Then you get a call and a bad rep for doin uneccesary work and charging for it.
Or
You remove tub and damage their floor, cupboards etc then your insurance gets a hit.
I rarely strip tubs in clients homes, I prefer to remove to a suitable location, either there garage, patio or our workshop.
I`m certainly not goin to charge less than £80.00 labour for the hassle, i`d rather get the callout charge and walk away.
I like the long term prospects, makin a fast buck today and losing it next month doesn`t interest me.
lee8
ParticipantRe: Smelly Washer?
LJDomestics wrote:
So i don’t get your point?
😕I took out a experienced engineer who joined our company on a few shadow calls to orientate him into our ways.
Bosch condensor Dryer was the call, broken on/off button was the fault, fixed the fault, got completed call, nope.
The guy made the fatal mistake of checking the condensor, before I could tell him not to press the button, he`d already forced it and pop, breaks the button mechanism.
So no mechanism on van, no completed call, client pissed as they cannot now use there appliance.
All because Mr efficient wanted to be nice to the client and clean/inspect there condensor.
I guess what I`m saying is you learn by experience and mistakes.
Pulling an appliance tub apart will disturb the parts other engineers cannot reach 😆 and likely cause more hassle than manufacturers instructions to clean on a boil was every few months with a Biological detergent.
Cleaning the tub won`t kill the bacteria, it will only remove for a short period of time.
And once the client is aware of this they`ll want it done next time for free as you didn`t clean the problem away the first time. 😉 and they paid you for that and they have legal rights to your workmanship that you didn`t provide.
Our engineers are always told not to touch something you cannot cure. Once you`ve addressed the problem your committed to curing it, since you`ve charged and informed them you will remove the smell.
If your having recalls on appliances that apparently didn’t need work doing then why were u there in the first place?
LOL.
I keep my hands and brain committed to the repairing the fault the client requested.
Sure a quick check of the appliance etc visually just to be sure.
But if I`m changing a door seal I ain`t gonna drop the motor and check the carbs.
lee8
ParticipantRe: Smelly Washer?
How do you find a client dumb enough to pay you for that amount of work and hassle just to clean it and have it return in 3 months time. :rolls:
I`ve always found the “If it ain`t broke don`t touch it” approach works best, I don`t want recalls on appliances that didn`t need work carried out.
You and I both no that a fault can be unrelated to your previous work, but try tellin that to a client who watched you reduce there appliance to bits. 😉
lee8
ParticipantRe: Smelly Washer?
All you need is Milton Sterillising fluid, works great.
And actually kills the bacteria producing the smell rather than masking it.
lee8
ParticipantRe: very shocking
Problem with ebay sellers though they tend to get caught by there bosses selling the parts they should have fitted that day. 😉
Its obvious to anyone if a seller is selling more than one genuine part for less than normal price.
lee8
ParticipantRe: very shocking
I guess its the sign of the times.
Distributors are getting less custom and manufacturers have overstock from factories.
Always pays to shop around a bit, i always look the price up on comp and then ring saying “i`ve seen the joke on your site, now quote me happy”. 😆
If the price ain`t right, shop with your feet, your custom is more valuble to today, than they`d like you too believe. 😉
There arn`t many parts even top end retail parts that cost more than £15.00 to produce.
I`ve known £150.00 retail price motors mass produced for £8.00 a unit, there is huge scope for movement, they`ve based there business around huge mark ups :rolls:
Knockin £20.00 off will not return a loss on there books, not as big a profit, but for manufactorers who purchase in huge quantites, not a great problem.
lee8
ParticipantRe: HSE Procedures
Try
I will do my best not to kill any irritating clients and ensure a safe working envoiroment (always mispell large important words) at all times.
😆
lee8
ParticipantRe: Waterless Washing machine
LJDomestics wrote:+ the local repair shops round here only seem to fix washing machines so i guess they’ll go bust and i’ll carry on cleaning up with the repairs to dishwashers/cookers etc that they don’t touch!! LOL.
I guess thats one way.
The industry has been filled with people from the forces, training schools and hotpoint.
Yesterday was one of those Monday morning blues days. 😥
Doesn`t help when the tax advisor points me to the site to work out my pension contributions so far and how much i need to pay from now until 70 to get a crap pension. 😥 😥 😥
The intelligent boffs seem to want us to live longer and work longer.
lee8
ParticipantRe: Waterless Washing machine
Technology,m its great.
I just hope someone develops a method to pay bills and food when we`ve put ourselves out of work.
And its no good saying the world needs to develop and we just change careers inline with change.
In a perfect world we could.
lee8
ParticipantRe: beaumatic dw bdw13
adv wrote:i dont want to loose ma arm 😆
You won`t.
Having said that some of the posts i`ve read on the site, it may prove unwise.
lee8
ParticipantRe: beaumatic dw bdw13
Here is a trick to reach stat without removing apppliance.
Be sure to switch off appliance 😆
Remove black cover at base on right handside.
Insert your arm through, you should be able to reach stat, remove wires and unscrew, reinsert and resecrew as well.
Meter stat if O/C its roggered.
If your arm is too large, add some fairy liquid to arm and slide.
You`ll look like a vet with arm up cows behind, but can ensure its repaired in 4 minutes 23 seconds.
Which when working for Baumatic in an area the size of Scotland, speed is important.
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