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Re: ISE ….Really?
Next time though, try a PM to Ken or a letter, if that does not work simply walk away and take your business elsewhere. If there are legal issues letter followed by a summons usually works.
If not turn up at the next meeting and let his tyres down.
Re: Belling ceramic range 444449418 ‘Invensys’ energy regs.
I would suggest you follow the advice of the engineer and the instruction manual as to pan sizes, heat output and location of simmer zone. If that fails maybe change the quality of the pans as different makes, price etc conduct heat differently.
If that fails try a cookery course as sometimes if a product is burning switching off the heat is a technique used by chef’s before that happens afterall a hob produces heat, it is not designed to cook your food, that is down to the user.
And before you say you should be able to simmer food on the lowest setting without switching off or removing and it is down to the regulators, cooker to do what its designed for l’m afraid it is impossible and not what it is designed for. There is a hob made by Siemens that will simmer for days if required, but that monitors the heat very cleverly and switches power off or reduced as and when required very quickly, but retails high end and not been fitted to range cookers.
The energy regulators are used in products all over the world in numbers that’ll make your eyes water. There is no issue with them.
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Re: ISE ….Really?
I would add that one “issue” whilst frustrating hardly reflects on a companies quality, also who deals with issues is hardly relevant to anybody but the employees of the company, certainly not its clients.
I would also suggest that in this industry there will also be clients with issues just because there are people who will always feel let down, even the business that shouts there customer service is the best will have somebody willing to disagree, even yours trotter.
I would take the advice. :rotfl:
Re: Brighthouse not very bright.
Business is about making money, l make money from stuff breaking, so have no issue with “quality”. Same with brighthouse. If somebody wants to pay 4 times the cost for a product, thats up to them, there are other options.
They employ there own in house repairers and from what i’ve come accross the amount of abuse the appliances gets they need that profit margin.
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Re: Fix This…
Design competition whilst a whole concept may well get scrapped, tit bits do get developed, progressed to final build, its also a way of designers getting noticed.
Its an import piece of a large jigsaw and one with merit.
An example.
Apples concept of a smart phone from the 1980’s. It would never work, yet has many features found in phones today.
Re: montpellier hobs
It’ll be nice litte earner for someone in a few yrs when the terminal block melts and looses supply in hob.
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Re: Not Worth The Cost Of Jail
It certainly proves things need to change.
Strict measure controlled by govt need to be implemented.
Luckily these kinda incidents and repeat offenders are rare, but if people are determined to continue, no punishment is likely to work, unless you remove them from society, for ever. But strict controlled measure’s hopefully would make people stay legal.
Sent from my GT-N7000 using TapatalkRe: Ariel or Almat, Which is best?
Sorry Martin l don’t want to bang on about training on your thread.
I still believe that unless engineers have ref material to back up there advice your better of either pointing them in the direction of the products web site or do a general google search and leave them educate themselves.
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Re: Ariel or Almat, Which is best?
kwatt wrote:
Training isn’t the problem here though lee, it’s the knowledge that is. I mean if you think about it a lot of this is common sense and a little bit of light reading to understand, it isn’t exactly rocket science, not even NVQ level rocket science.Depends on your take of training.Knowledge is usually passed on as part of the training.
The amount of people for example who instruct clients to use salt/ not use salt in dishwashers various not by instructions but more on hearsay and rumour. I’ve come across engineers who whilst could replace a softner unit had no idea how it worked.
BSH for example on there tech info has a good section including photos of many many stains and damage. I believe Miele also have an extensive library. The last thing they want is engineers going to top end appliances and giving conflicting information. Consistance is the key. But our industry is rife with conflicting infomation on many many subjects.
There have also been various ref books available from product makers. It help to have a copy to show, helps prove your point.
kwatt wrote:
The point I would stress though is that, if you’re going to offer any advice then make damned sure it’s the RIGHT advice. Or, as right as you can make it.I would also say that, if you don’t know what the score is or how the machines that you call to everyday are supposed to do or how they work in order to perform the function that they do, how can you repair them?
K.
I’m willing to bet that many many many managers/owners deal every Monday/daily with recalls or complaints.
I know they do.
At least if people have done a training course and passed, it makes it a lot easier to remove the excusses and deal with the many muppets currently employed and sel employed that call themselves qualified.
It works well in Canada. No trade can work without sitting and passing the exam relevant to there industry. Govt run, no registration fees involved, no IEEE or whatever there called. From peeps l’ve spoken to out there they also dont have the issues the UK has.
Sent from my GT-N7000 using TapatalkRe: Ariel or Almat, Which is best?
Andy jones wrote:I can categorically say that without exception every time I’ve replaced a mouldy seal or been to a smelly machine my advice has been asked. Wether or not they take that advice on board is a completely different conversation
I assume your advice would be to then carry out maintenence washes using a suitable product to clean the crud from the drum.
Not quite the topic we are talking about. Related yes but l was referring to the original topic Martin started.
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Re: Ariel or Almat, Which is best?
I believe all these comments prove my point, l was bored 2 pages ago. Imagine how mrs Smith feels.
As for clients asking for advice, in my limited experience they don’t usually ask, this topic is usually used by the tech explaining why the m/c hasn’t cleaned very well, if there well up on training and knowledge or own the business, its used on the 1st visit without parts used, although usually after the recall and parts fitted by employed engineers who are basically over worked, unpaid and or not very well trained.
Both sides confuse each other, although most clients blame the appliance rather than the miss use of detergent.
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Re: Ariel or Almat, Which is best?
No matter how much “knowledge” you poses and share with people, when Mrs Smith see’s 20{e5d1b7155a01ef1f3b9c9968eaba33524ee81600d00d4be2b4d93ac2e58cec2d} off a powder or liquid, chances are that little piece of your advice will have been long forgotten.
Thats assuming when you started giving advice or in her eyes lecturing her on her inability to do something she’s been doing daily for many years, she’ll be assuming, you being a typical middle aged man having only read about it and are full of sh88.
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Re: Ariel or Almat, Which is best?
Ah of course Martin your assumptions are correct.
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Re: Ariel or Almat, Which is best?
kwatt wrote:http://www.ukwhitegoods.co.uk/help/buying-advice/washing-machine/2945-washing-machine-fast-wash.html
😉
K.
I rarely see a Prius doing less than 70 on a motorway, seems their ego prefers to be ahead. I had one race me at a 100 and would not give in. :offtopic: :boops:
Its true that dosage advice is incorrect, making people use less will hit the profits and the boys giving us the dose :rotfl: are well aware that most women are well (dumb, upsets another part of society) not open to receiving advice from men when it comes to doing the washing therefore what is the point.
Lidl, well if your middle your lidl these days. Nothing wrong with there products, just too small for variety, although there are whispers that could change in future.
Personally giving wash advice in my experience is a waste of my time, I just point people onto the web, if there that bothered they’ll google, if not there likely to not follow your advice and continue doing it there way.
