[lee8]

Re: Another Council House

Looks like an explosion in a marmalade factory.

[lee8]

Re: Whats the most annoying thing customers do?

Reading these pages makes me wish somehow this info could be released onto the public in say a program similar to Watchdog, only turned the other way around, showing that whilst a small proportion of the public do get conned there is an even larger portion of the public doing the conning.

Frankly I’m starting to think that some of the peeps on Watchdog got it right, there making money, conning people yes, but it seems that if your gonna get accused/grief anyway you may as well get paid well for it.

[lee8]

Re: Another Council House

Nothing wrong with the gas there.

When I lived in Spain our only gas supply was bottled gas and I used to get it from the petrol station a few Kilo away, regularly would drive with 3 loose bottles in the boot.

Once passed a guy on a scooter with a bottle on the foot plate resting between his legs.

Could you imagine a coppers reaction here seeing that. 😆

Those where the days.

[lee8]

Re: 0800 Repair

Now you have completely lost me.

[lee8]

Re: pestering customer

Wouldn’t it be easier and safer to call to the client, once they agree the call out charge, safety test it first, find the fault and then if its the heater either post a photo here or search suppliers.

Even if they buy a part and they fit it, it could come back to bite you if something goes wrong, remember you have a duty of care, plus you know its a dog, you couldn’t possibly claim to deny it now you put it on the net. 😆

Its obviously a Servis, its obviously old and I would be surprised if its safe to use.

Personally I’d walk away, then again I view my job as a way to pay bills and not a hobby.

[lee8]

Re: 0800 Repair

mikeday0800 wrote:  Well done lee8 you managed to start a thread that no one was interested in or choose to ignore.

If you read it again you may notice Ken started the thread, not me, as it was viewed as an off topic comment therefore Ken started a new discussion, his way of dealing with rogues, I made the comment believing it was relevant, although peeps are concerned Pacifica hold there client base whilst also owning a competing company they may not wish to comment on a forum.

 

 working for comet selling tv’s doesn’t qualify you as a engineer.  Leave the complicated stuff to the engineers hey.

Indeed, glad I don’t work for Comet.  

Most if not all of what you post is boll@cks.  One thing guaranteed is the very mention of Jtm and you come on here a talk crap.

So why do you react then. :rolls:  

I’m sorry but when someone hides behind a user name and spouts off rubbish to me it’s cowardly and shows a lack of class.

I’m shy, I also haven’t told my wife i’m gay either. :rotfl:  

Making up statistics just shows your lack of intelligence.

:rolls:  

Sometimes I write my post on the note pad app on my iPhone first and check it. Sometimes I write my post on the website when I’m in a rush that why sometimes my post looks rushed because they are.

Why rush, the forum isn’t going away, maybe get some counseling, it could be a sign of anxiety, there could even be a physical reason why it happens so soon, talking to a professional may well help to improve your stamina and combined with mind exercises.

[lee8]

Re: Indesit Reorganise

Keeping the share holders and investors happy, PR speak for we’re in Italy run by Italians and we are most definitely not in the sh88,honestly, but we need to import some Chinese stuff quickly as everybody else seems to be selling it and growing faster than us.

[lee8]

Re: 0800 Repair

mikeday0800 wrote:Another pointless contribution from Jessica. Tell me Jessica is this da this and da that is that your way of connecting with the youth. I really don’t get it. Maybe I’m missing something. Have you noticed how your posts get very little response from anyone???

Very strange

Its also very obvious that one minute your posts contain grammar and spelling mistakes, other times they contain grammatically correct sentences and no spelling mistakes.

:offtopic: :boops:

[lee8]

Re: 0800 Repair

DrDill wrote:

I went out to a Liebherr built in biofresh fridge last week, sold by us for best part of £1000, unit was 2 1/2 years old and customer had extended home policy with Britich gas, the BG engineer hadnt even heard of the make and condemed it and a voucher for £581 was issued to the customer to spend at Comet, we repaired for no cost as the sensor was sent to us FOC by liebherr(cost £10), thats all that was wrong and if a normal customer repair would have been about £80 including labour. My point being that Britisg gas is a big brand and they are useless also, so how does the customer know who to call?

Has BG been reading this thread, if you can’t repair it refund the client.

Seems to be a pattern of incompetence.

[lee8]

Re: 0800 Repair

mikeday0800 wrote:Hi 

The main myth part of my post was supposed to come out as a quote from Lee.  That is not my opinion at all. Although I guess you knew that anyway.  My appliace skills are much better then my IT skills.  

Seems you not only miss the red lines under your spelling mistakes you also are unable to quote properly.

You do understand how to use your meters don’t you. :rotfl:

On the point about meters.  Earth loop, earth continuity, earth insulation and socket polarity  is what I check on each visit.  Sorry if I’m not working to your standard but I work to my standard that keeps me out of court and jail.

Don’t you mean its a condition imposed by 0800.

On which.  There was an article around June this year which had mocked up a cooker fault were that  a over heat stat on a neff oven had failed.   If my memory serves me correct.  0800 repaired it for £60.  Comet took to long to order the parts so the researcher got a refund   Repaircare fitted a stat from a beko cooker and the two indies one charged over £100 and I believe the other didn’t know the fault and declined the repair.  Or something like that.  
Well that says to me that 0800 came out on top cheapest and quickest.

The 80{e5d1b7155a01ef1f3b9c9968eaba33524ee81600d00d4be2b4d93ac2e58cec2d} was my comment and comes from info gained doing my current role within the industry, not published.     

On the point about WP.  I can work for who I want when I want. Yeah 0800 take a cut but so what. If it ain’t a problem for me then why should it be for you.

So I ring 0800 and inform them I’m a brand wanting so many units repaired a day in your area and there going to knock me back because there guy is off doin his own thing whilst wearing those cloths and driving that hideous looking van.

BULLS***. :rotfl:

[lee8]

Re: CHILD LOSES ARM IN W/M ACCIDENT

There are many Gas Safe registered peeps who if tested properly would not pass, there are many weekly reports of leaking appliances left connected.

Its not policed nearly as tight as it should be.

I recently updated my LPG and couldn’t believe a guy passed so easily (because he has Natural experience) the centre accepted he was competent, we left the assesment and was in a group chat with him stating he hasn’t got a clue what to do in the field, but glad he managed to pass.

[lee8]

Re: 0800 Repair

mikeday0800 wrote:Funky.

Oh please. How can they stick someone in my area. The area I cover is legally mine. Every call that drops in my area HAS to come to me. That’s how franchises work, you purchase the license for a designated area. I’m not bothered if someone purchases the neighbouring area.

Unless your in Cardiff, they did just have a franchise in Cardiff recently ?

He’s here or is he, them or what ever. Are they local, arn’t they local, who knows

http://www.dishwasherrepairscardiff.co.uk/

Maybe they should better inform peeps that non franchise areas are fully of engineers and franchise areas have only one, or would that make peeps believe they’ll be waiting, seems 0800 are everything you could ever need.

Appliance Repairs Cardiff – Washine Machine Repair, Cooker …
Visit our Appliance Repairs Cardiff page now and schedule your essential Appliance Repair now. We have a number of qualified engineers waiting to serve you in Cardiff.
http://www.0800repair.co/…/appliance-repairs-cardiff – Cached

They seem to have a number of qualified Engineers, maybe there playing word games on everybody. :rotfl:

[lee8]

Re: 0800 Repair

mikeday0800 wrote:

There is no regulations in-place to make sure indies are doing there job safetly and expertly.

That is the main myth 0800 helps to promote.

There is no Policing body checking any Engineer, I can pretty much guarantee that 80{e5d1b7155a01ef1f3b9c9968eaba33524ee81600d00d4be2b4d93ac2e58cec2d} of Brand engineers don’t carry out fully safety checks as required by there companies policy, including 0800.

Any person who works on an appliance has a duty of care, the regs regarding commercial business are there to protect the businesses involved, so if Mr Smith does something wrong and charges Mrs Jones and Mrs Jones child loses an arm (Recent ongoing case) then Mr Smith is found to have caused the arm loss, then he will be prosecuted, difference only being his business will not be touched.

mikeday0800 wrote:
Atleast with 0800 I am regulated. Checked upon and audited.

By 0800. Means nothing.

mikeday0800 wrote:
I constantly go to customer were a local guy as attended and not fixed it and charged for not fixing it. Now I know we all make mistakes this is human nature. But it is not human error when and engineer refuses to point blank return to a customer and says on the phone “well it was working when I left” and follows that up with ” well “if it’s not the same fault then I will charge you again” all this does is strike fear into the customer.

So keep promoting scare stories that make up 0.000001{e5d1b7155a01ef1f3b9c9968eaba33524ee81600d00d4be2b4d93ac2e58cec2d} of the industry.

mikeday0800 wrote:
IMHO and engineer that doesn’t have a meggar in his tool box is not a engineer but relies on guess work that I’m afraid is not a engineer at all.

A writer with spell checker not able to correct a spelling mistake would also indicate a lack of knowledge.

mikeday0800 wrote:
As I state to my customer. Engineers use experience and science to confirm a fault not I think it’s this or I think it’s that.

There is no exact science, its only good today, tomorrow it changes. Unless you carry the equipment and time to check components on a PCB your relying on guess work, which is why 0800 will always struggle, they don’t have the experience to keep pace with the speed brands develop and change, so unless they turn over staff quickly they will always guess.

mikeday0800 wrote:
Let me say this. At 0800 repair there is no hiding place for poor engineers. There is no room for cowboy engineers. No rip offs and no refuses to go back to a paying customer. 0800 would rather give a refund then have a aguement.

Hmmm, their willingness to pay refunds quickly would indicate to me that their not prepared to defend the staff or test the advertising.

Good customer service is a fine balance between customer satisfaction and profitability.

mikeday0800 wrote:
0800 would never be able to steel YOUR satisfied customers, could they?

Anybody who has been in this industry for a few months would be well aware clients change like the wind, the days of Mr Indie calling to the same clients appliance for decades are in serious decline, repeat business is a tough nut to crack.

Last week I used my iPad to order from the new app Domino’s has, didn’t speak to a person, no hassle, got the deal I wanted. I’m classed as a VIP and was eating within 30 minutes on a Saturday night. My local non European pizza/Kebab place must be kicking themselves.

Can an indie keep up with the cost of funding new tech, will they do as Domino’s do, put all the fancy frills out there, pursued the clients that the rest are rubbish, franchise the business forcing the owners to pay minimum wage to (only qualified enough in house not to be sued) kids to produce the goods that are over priced compared to Mr Kebab.

Was impressed by the service, but the food didn’t justify the cost per portion, never seen potato wedges so small in my life.

0800 are the same, all frills not substance, can get better value elsewhere.

[lee8]

Re: Re: Re: 0800 Repair

Martin wrote:

Simply by choosing to join DASA? So how does that work then?

Ever heard the term “The big picture”.

DASA obviously cannot solely, but by supporting the peeps who can, after all DASA only chooses the best of the best, cowboys are not allowed in.

They have made one huge mistake though. 😉

[lee8]

Re: Re: 0800 Repair

Martin wrote:

I wonder why then that manufacturers, work providers, insurance companies AND nationwide service networks still choose to associate themselves with them? I must be missing something here, what could be their reasoning for this?

I thought it was obvious. :rolls:

To put indies out of business and to give Brands a solution to the problem of National coverage in times of fluctuating call volume Vs employed staffing costs whilst retaining the boys club who have there fingers not in pies but up each others never region. :rotfl:

[Author]

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