Forum Replies Created
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sparkey
ParticipantRe: AEG Favorit 420
Cornwell
Side air chamber kit is still listed by Electrolux Distriparts,
Part number 899 646 403 107 £32.88 + vat retail, carriage extra on small orders £5.00 + vat.
Sparkey
sparkey
ParticipantRe: GB DAR
Kwatt wrote
Pre-booked calls may have to be re-arranged with the customer as we are not in all postcodes every day, especially in regard to rural areas.
. Self-explanatory and no doubt many people have this issue
Agree completely, have made the same point myself on other threads.
A waste of time that I do not have and the rates do not merit going to such lengths
Also applies to other contracts
sparkey
ParticipantRe: Would you buy Remploy
Paul Wrote
They were only sold to friends and friends of friends and relatives etc.
Have you not heard of the old addage that you never sell or repair anything for friends, neighbours and relations? if you do it’s bound to go pear shaped leaving you with egg on your face 😳
sparkey
ParticipantRe: The Contractor’s Contract
Penguin Wrote
I prefer to think of myself as a sole trader rather than a one man band
You are right of course! My office is also manned full time, my other half does the office admin, books calls, weeds out cooker timers on automatic & blocked filters. customers love not paying for silly calls & always come back for proper repairs. word of mouth is a wonderfol thing, much cheaper than Yell etc with better results.
Regardssparkey
ParticipantRe: The Easy Way to remove Hotpoint Drum Bearings
What about the extractor which fits into the outer race in two pieces, push the bolt through and pull out the offending sleeve? works on all 6205 front bearings. Will be out before you can start your drill. will admit it wont work if front race is cracked in two.
Regards
Sparkeysparkey
ParticipantRe: The Contractor’s Contract
Steve wrote
Of course there are one man bands who cannot accomodate pre book calls even 3 days ahead.
My main concern with prebooked calls when you are a ‘one man band’ covering a large area is that there is the posibility that the WP will prebook 3-4 calls one side of your patch when you have already planned your own calls the other side which in my case could lead to 50-60 miles traveling between the two lots of calls, if you then add in the calls booked as AM & PM you would be dashing backwards & forwards like the perverble blue a!!! fly all for a subsidised call charge. Not good for stress levels, bank balance or repair quality.
sparkey
ParticipantRe: The Contractor’s Contract
Steve Wrote
Where a customer contacts the WP for a service call it is only right that the customer comes off the phone knowing when an engineer is to call
.
It is my opinion that most WPs have little idea of distances, local transport problems and repair times and prebooked calls are a no-no, after all WPs make use of my services they do not employ me. Its my company and I will make my own decisions & appointmentsa call from the engineer on the morning of the call to confirm he is calling and where possible give the customer an idea of expected time of day.
This I already do giving the customer a 2 hour window in the day. I am a single engineer business covering one of the largest counties in the country and rearly miss a 2hr window. If I am held up on a previous call and am likely to be late I always ring the customer and keep them informed.
February 25, 2004 at 11:57 pm in reply to: Independant Service Domestic Appliance Limited (ISDAL) #108808sparkey
ParticipantRe: Independant Service Domestic Appliance Limited (ISDAL)
it may be worth moving any further discussion to the main Maytag thread though,
New comment moved as suggested 🙂
sparkey
ParticipantRe: Bernstein!
In my last post the ‘new company’ I refered to was Bernstein Group who rose from the ashes of Bernstein Group Plc
The new company (EAC?) that has taken over responsability for some of Bernstein Group Plc,s work and went ‘on line’ Monday 23rd using their own engineers and some old Bernstein independent agents.
Bernstein Group I believe continue to repair the appliances that they were left with, Haier etc. using what engineers they had left and agents who agreed to continue to work with them after administration.
February 24, 2004 at 12:09 am in reply to: Independant Service Domestic Appliance Limited (ISDAL) #108806sparkey
ParticipantRe: Independant Service Domestic Appliance Limited (ISDAL)
Dave Wrote
I had mine by fax, I think it was on Saturday
Got a letter today from Maytag offering to set me up as an agent if i’d like to ring them and discuss terms & area of coverage
sparkey
ParticipantRe: Bernstein!
In my neck of the woods we were paid a bit more than A.I.S pay with plenty of calls passed to us elect & refrig.
New company has offered a little bit more per call to assist towards losses of administration, not much work so far!sparkey
ParticipantRe: Bosch Dryer Error ?
Flashing cupboard dry light indicates overheat condition, Tech info suggests “checking air route and pollen filter” ?? personally I would carefully check condensor matrix, washing out in all directions with garden hose
sparkey
ParticipantRe: Samsung
Re. Samsung, it is rumoured that they are currently courting EAC to carry out their servicing u/g and warranty
February 10, 2004 at 12:45 am in reply to: Independant Service Domestic Appliance Limited (ISDAL) #108804sparkey
ParticipantRe: Independant Service Domestic Appliance Limited (ISDAL)
oops! Just seen the post in NESN thread, possibly spoke too soon, will keep my eye on post for same letter as others have received.
February 10, 2004 at 12:35 am in reply to: Independant Service Domestic Appliance Limited (ISDAL) #108803sparkey
ParticipantRe: Independant Service Domestic Appliance Limited (ISDAL)
Del wrote:a dog in the manger attitude regarding the loss of a contract
Who say’s they lost the contract? Im still getting new service calls here ‘in the woods’
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