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ali_g12 wrote:I had considered supporting the brand when some wholesalers started to offer their products a few years ago but despite my initial enthusiasm the reality of having to sell an unknown to our customer base won over.
The manufacturer’s warranty offered is an excellent selling point but I don’t know how they’d go about getting a repair network off the ground, and again, whether customers would have confidence in that.
I also don’t think they got the brand or marketing right….but’s it’s probably a hard slog getting anything of this scale off the ground.
I do repairs for them signed up with them in end of 2019 good to do work for Supplied all spare upfront , did tell them to talk to UKwhitegoods, they did try talking to some one At UKwhitegoods in2019, But I understand but didn’t get a very good response I did Ask at the time who they talked to but didn’t say the name
ali_g12 wrote:Give Ken’s solution a shot as they’ve got it ready to trial. My offering, although operational within my business, is still a while from being available publicly.
I’m just really looking for general pointers on what features people are looking for so I can avoid the pitfalls of making this too tailored for us to be useful to other businesses.
I see accounting support is high on the list with you. Now HMRC has gone digital everyone is on Xero, Sage or Quickbooks so it seems a must to have some sort of support for this. We’re on Xero but at the moment I just have my account ‘journal’ the sales ledger in every quarter rather than track every single invoice in Xero. I’ll have a look in to the APIs that would enable automation of this process.
Look at linking to FreeAgent accounts its run by NatWest and RBS, http://fre.ag/4866v2bu
check wiring in door might be a broken lead, But remember to unplug appliance before takin anything apart
Look out for a company doing insurance work Domestic Appliance Service (domesticapplianceservice.co.uk) ©2020 by Domestic Appliance Cover. in Portsmouth its a PO box address and there voice mail makes out there Domestic Appliance Services, There Not I have had 10 phone calls in the last 2 weeks from people wanting there machine repaired Had to till them to contact there bank and action fraud, I have web site https://www.domesticapplianceservices.co.uk
Have not stopped wear new gloves and mask every house I go to and wipe down and say to customer to wipe down when I have gone, i’m doing about 6 to 8 jobs a day
Twoten wrote:I completely agree with Grooster, I’m more concerned about spreading this thing and the health of my customers particularly the elderly and vulnerable but can’t see how a family are going to manage without an oven or hob for 3 months.
I ask customers to leave hand soap and kitchen role by an empty sink so I can wash my hands when I enter. I ask that they distance themselves from me as much as possible. I use sanitising gel before I enter and when I leave. I wipe own surfaces that I may have touched while in the property before leaving and advise the customer to do the same when I have left.
Ray.t, I’d be interested to know what guidelines Whirlpool or other companies are giving their engineers?
good to clean down before you start on appliances as well
I have squareup works ok But most of my customers payby phone number ie sign up for Barclays Pingit and Paym if your customer use a banking app there great (you don’t have to be a Barclays customer)
hi this might sound daft but the buttons your pushing to resit are they in contact with the pcb switch be hind it
