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Re: 0800 Repair
Also… Can I just confirm, that I asked publicly in this thread AND via email to the DASA Chairman Steve Debeger if I could attend the DASA Meeting tomorrow to address these issues face to face.
Face to face is ‘Prime Time’ to discuss issues like these as there is no delay in reply, there are no ‘Chinese Whispers’, and quite simply what is said is said and a conclusion is drawn from face to face conversations, please correct me if I’m wrong?
DASA had the opportunity to meet me in the comfort of all their Council Members, Associate members and DASA Members present, to listen to me and shut me up. They declined. Why?
Ade
Re: 0800 Repair
Martin wrote:I would imagine that ALL 0800 franchisees have indeed been CRB checked as a matter of course. It’s a standard procedure these days any applicant for a franchise licence insisted on by any bank or mortgage company.
Of course Martin 🙂 That is correct…! However, what about every JTM Agent that has, will or is currently attending an 0800 Repair chargeable call, that hasn’t been CRB Checked… NOT an 0800 Repair Franchisee, that has been CRB Checked…? I repeat…
“if you ADVERTISE to the consumer that the man you’ll have has been CRB Checked… THEN SEND A MAN THAT HAS BEEN CRB CHECKED…! Simples…! If you can’t, SURELY you have an obligation to remove that from any advertising…? If you can’t live up to that statement and don’t remove that from advertising, then surely you are deliberately advertising false facts and misleading the consumer. End of…!”
Oldtog wrote:Should you want to tell DASA what you think then you have the Chairmans email address, I am sure he would be most interested in your comments
I have spoken to Steve Debeger via email, raised my points, had a reply and I’ve replied back. I believe he is going to get back to me after your DASA Council meeting. The one that’s being held tomorrow, that I was refused permission to attend.
Oldtog wrote:Oh one more thing, 0800 absolutely love your postings, you have given them free advertising, and they thank you for doing so.
Is that official? Have 0800 Repair asked you, as a DASA Council Member to pass on their thanks to me in this thread for free advertising? I’m sorry OT, but that comment has just demolished any respect I had for you as a DASA Council Member and has rendered you in my ‘What a pr1ck’ department. And before anyone lets go… I’m entitled to my own thoughts a?!
But ok… As for Free advertising…? In a closed Trade Forum…? I doubt any member that reads this thread would even consider employing anyone to repair a domestic appliance, as it’s our trade…?! So very priceless advertising a?! :rolls:
Ade 🙂
Re: 0800 Repair
Martin wrote:Thanks for that Ade and given that info then I can’t see a problem with what 0800 state on their site regarding their link to DASA. Seems pretty straightforward and above board in all respect there. I would imagine that such an operation as 0800 would dot every i and cross every t so to speak anyway.
Like I said a few pages ago, all was made clear on the DASA & Franchisee front 🙂
Regarding CRB Checks, regardless of whether you or anyone else may think that they are not worth the paper they are printed on, if you ADVERTISE to the consumer that the man you’ll have has been CRB Checked… THEN SEND A MAN THAT HAS BEEN CRB CHECKED…! Simples…! If you can’t, SURELY you have an obligation to remove that from any advertising…? If you can’t live up to that statement and don’t remove that from advertising, then surely you are deliberately advertising false facts and misleading the consumer. End of…!
I don’t understand the way some people can’t grasp the simple concept of do what you say you do…!
Ade
Re: 0800 Repair
You’ll also note Martin, that it says ‘0800 Repair Agents’. As in an ‘Umbrella’ type membership. No individual members listed in their own right. Does that mean that all JTM Agents that carry out work for 0800 Repair are now DASA Members under the umbrella listing?
It’s all very un clear but hopefully these points will be discussed at their Council Meeting tomorrow 🙂
The DASA Council Member that I spoke to on the telephone, simply stated that 0800 Repair gave DASA a list of their Franchisees and a cheque. They then vetted internally all the Franchisees and gave them ‘Provisional Membership’, for one year paid for by 0800 Repair, then year 2 onwards, it’s down to the Franchisees to renew and pay.
Ade 🙂
Re: 0800 Repair
Martin wrote:Don’t forget Ade that this forum entitles the postee to say what they like and as such all comments should be regarded as PERSONAL and NOTHING to do with the trade body they actually subscribe to. 😉
That was kinda my point Martin 😉 OT is one that has commented on my involvement with the WTA and possibly losing the WTA Credibility by making my comments, then to read ‘jest’ or ‘p1sstaking’ by a DASA Council member in more than one post on this issue, given DASAs involvement with 0800 Repair, was a bit… Ummm… Odd…!
Ade 🙂
Re: Football season 2011/2012
Although Arsenal have shown a slight ‘Dip’ in the last few (Coughs) years, I have faith that the mighty gunners will rise again…! Just hope I’m around to see it…! At 34 years young, and Wenger remaining as manager, I won’t hold my breath…!
I say Keown for Manager. Get the tough guy in, rather than the tactician.
Ade
Re: 0800 Repair
Apologies if I’m wrong OT, and if I am, I’ll remove this pronto…!
But aren’t you a DASA Council Member?
Would the rest of your DASA seat members see your p1sstaking as humorous and justified…? If you are a DASA Council Member, shouldn’t you be taking the facts raised here a bit more seriously as DASA endorse them…?
Like I said, I might be wrong. Just say and I’ll apologise and withdraw this post…!
Ade
Re: 0800 Repair
I’m afraid to say, that I’m not invited to the DASA Meeting as a guest. However, I’ve been told that they will take my concerns up internally and let me know the outcome in due course if they feel I need an outcome.
Ade
Re: 0800 Repair
Well, I was kindly invited by Alex in this thread, but it since seems I have to get an invite from the Chairman, whom I have emailed. So as of yet, I’m unsure whether I’m going. As for doing myself no ‘credit’… If a table of suits cannot see & agree that misleading consumers is wrong and admit that they souldn’t be endorsing such a firm if true as a Trade Association, then IMO, they aint worth the badge they display.
Drop the WTA ‘Name dropping’ OT… Nowt to do with them. As I’ve said previously, this is my issue. Just because I am a member of the WTA, does not mean I do not have a voice as an individual…!
Anyway, why bother having a go OT? IT’S A FORUM…! If you don’t like what I’m saying, quit reading it…!
I do have a life BTW 🙂
Ade
Re: 0800 Repair
Ok… Back on track…
The 0800 Repair website is FULL of contradictions…! For example….
On the FAQ’s for consumers, it says:
But in the FAQ’s for ‘Possible’ Franchisees, it says:
Jeez, come on like… Which one is it? They do advertise, they don’t advertise…? I’m getting dizzy with the we do, we don’t…!
I could fill another 3 pages of this thread with what I would call, false advertising… STUDY the 0800 Repair website and you’ll find sh@t yourself…!
Remember guys, these people are taking your consumers. Am I wrong in thinking AT LEAST COMPETE FAIRLY and STOP trying to win the consumer with bullish@t…?
Ade.
Re: Dill
I saw it yesterday, was going to reply but thought f**k it. I’ve now put a ‘To the point’ and final post to close any input from me…!
Ade 🙂
Re: 0800 Repair
I see the ‘Fully trained and CRB vetted engineers‘ statement has been removed from a well known appliance website.
Good call until clarification is given by 0800 Repair that they can guarantee that EVERY ENGINEER that knocks a door on behalf of 0800 Repair has been CRB Checked…!
Ade
Re: 0800 Repair
I’m at a meeting in Eastbourne next Friday (26th), so AN INVITE to the DASA Meeting on 25th would be sublime if I can get one…? As I’ll be in that corner(ish) of the land anyway 🙂
Oldtog… Can you get me an invite?
Ade
Re: 0800 Repair
Ok… From an engineers point of view… Again, as ME… Not WTA or anyone else…!
0800 Repair ‘Bashing’… No. That was never my intention. So if anyone has that impression, then I apologise and ask that you re-read what I’ve written.
0800 Repair have as much right to compete for YOUR chargeable customers as does the guy down the road. As does Repaircare, D&G or whoever else has the money & desire to get them. HOWEVER… At least do it in an honest fashion….!!! See the clip from 0800 Repairs website below. Again, one of MANY bullsh1t statements…
In the following statement, are they not indicating that anyone less than 0800 Repair Franchisees are not worthy…? Even though they pass jobs to JTM that pass to engineers that… Judging by their criteria, would probably get turned down for a Franchise…? And in the same paragraph, disrespecting unsuccessful applicants…?
(For some reason, the whole picture doesn’t display, but it says: What happens to all the applicants who apply for a position with you but are rejected)
Anyways… DASA are aware of 0800 Repairs advertising… If they’re happy to continue endorsing a firm that misleads consumers by the statements they make… Well… So be it…!
So as per Dr Dills question… What am I going to do now…
Nothing…! I have raised my enquiry with the ASA. Issue dropped as far as I’m concerned until I’m contacted again.
Regarding DASAs meeting at the end of August, if I can get an invite, myself and a colleague would like to attend. Not as representatives from the WTA, but as representatives from FindMyEngineer.co.uk who are committed to promoting Trade Associations and their members to the consumer. As I’m not a DASA Member, I haven’t an open invitation, but if a DASA Management member would like to invite me, that would be much appreciated.
Ade
