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Re: February 2012
Lawrence wrote:Sorry Ade ,mind on a million things ,its a yes ,how should we point people in his direction on the day ,does he want a table ,internet etc .
He’ll be with me, simply announce at some point on stage that he’s there and what he does, and he’ll welcome any walk up questions 🙂
He doesn’t want a stand etc, he’ll simply be an approachable guy!
‘Free Roaming’!
Ade
Re: February 2012
kwatt wrote:I don’t have any issues but then, not really my place to have any. 😉
K.
Bit of an odd answer!
Anyone else want to reply?
Ade
Re: February 2012
❓ ❓ ❓
Just to reiterate… He is prepared to attend, and talk to anyone that wants web / SEO advice?
Ade
Re: February 2012
Would it be a benefit to WTA Members to have a web / SEO Guru there?
I have a friend who is a professional web programmer and is 99{e5d1b7155a01ef1f3b9c9968eaba33524ee81600d00d4be2b4d93ac2e58cec2d} Sure he’s free that day. I can bring him with me for people to meet, swap numbers etc? If he can attend, he will openly give web advice, SEO Advice etc.
He can do anything on the web from design a site, to edit it for SEO Purposes.
He’s currently working on FME, so I can vouch for his awesomeness.
Ade 🙂
Re: The Most Stupid Things Engineers Say
bazza500 wrote:The stupidest comments I have heard engineers make have been at the Coventry meetings when they say..
“Barrie, do you want another beer?” :rolls:
Says Mr 1st to bed 😆
Re: The Most Stupid Things Engineers Say
funkyboogy wrote:
you also have to take into consideration that the poor old engineer may have 4-5 calls per day where customers are in some way/shape or form not satisfied with there appliance, which can be somewhat demanding – mentaly draining , you cant expect them to be in top form all day with all the right answers..Smack on the money!… That was one of my thoughts earlier, but didn’t know how to put it!
Ade 🙂
Re: February 2012
r600a wrote:Do you want Cosmo booking ? There’s 30 rooms booked for Thursday night
I’m in 😀
Baggsie the first to the Teppanyaki Bar 🙂
Re: The Most Stupid Things Engineers Say
washdoctor wrote:If clients want a cheap cost per job, PAY FOR 2 VISITS!!!!!!!! Then we can go diagnose correctly and repair accordingly.
Seriously, a ‘Diagnosis’ labour payment together with a ‘Repair’ payment would SLASH cost per job. Because spares fits would dive! Even at £50 per repair, does that cover the cost of 2 visits (Assuming Mr Manufacturer wants a correct diagnosis and effective repair) and warrant a 30 Day Guarantee?
Nada! How many threads have we seen here where people state it’s at least £22 to knock a door?
Ahhhhhhhhhhhhhhh… Over to the ‘Blocked Pump’ Scenario, where it is a simple £50 FTF… They are rare! As call centres are trying to take the easy stuff away!
Call avoidance? So… Mr Manufacturer says ‘Hey… It’s give n take’… Ok… Then he employs Call Avoidance. Where’s my ‘Take’ gone? Now it seems 90{e5d1b7155a01ef1f3b9c9968eaba33524ee81600d00d4be2b4d93ac2e58cec2d} Give?!
I don’t blame ANY self employed engineer for pre- ordering and trying to get a FTF. Even if parts are fitted where they ‘Might’ not be needed. You imagine sending that motor back and it recalls 26 days later, motor fault. How sick would you be! Or sending the motor back and being refunded a month after you’ve paid for it… Or sending the motor back and getting only 50{e5d1b7155a01ef1f3b9c9968eaba33524ee81600d00d4be2b4d93ac2e58cec2d} Back because you’ve been charged a re-stocking fee?
I’ll end this rant with this… This game, is a mugs game. End of.
Ade
Re: The Most Stupid Things Engineers Say
kwatt wrote:“I need to order parts” despite never having called, having a remote clue what the problem is then you order a motor, module and inverter card and play parts bingo till you get it right. Yup, you’re a muppet.
Then bill back all the spares because you can’t be bothered to send the ones you didn’t need back. And, like anyone with an ounce of common sense doesn’t know that you’re at it, don’t have a clue what you’re doing and are a muppet
K.I’m afraid you (ISE) and other manufacturers might might suffer this not from useless engineers or ‘Muppets’, but from actual fear of the engineer losing money.
IMO, some contracts have forced engineers in to a kinda, ummm, ‘Self Pretect‘ Mode and saving the client money goes out of the window for ALL contracts. No one is there with a large credit card to bail me out, so I’ll try my damnedest to ensure a first time fix, regardless of cost per job.
If clients want a cheap cost per job, PAY FOR 2 VISITS!!!!!!!! Then we can go diagnose correctly and repair accordingly.
Simples.
Regarding comments made to consumer… I agree… No one wants to hear that their latest £200 dishwasher purchase from Asda is sh1t.
Pre- Ordering, asking ‘Heads Up’ advice etc for any repair I would not call ‘Muppet Material’, slagging the product off to the consumer, quite plainly is.
Ade 🙂
Ade
