Forum Replies Created
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Posts
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Re: Customer seeks help!
Dales-Electronic wrote:Trading standards everytime. She has a phone number as a start
That’s half the problem. To be blunt, she does not have alot of confidence, and was wary about telling us that she had another guy out in first place!!!! I think she is looking for a bit of….. back up I suppose. Does the lack paperwork issue create a problem? If not, I will help her persue this as far as I can.
Re: British Gas To Drop Appliance Servicing?
kwatt wrote:I was informed that they would be subject to disciplinary procedure if they were caught on this website.
Needless to say I didn’t think that was very fair.
K.
If true, would they seriously have any grounds to disipline an Employee for using this site? Or is that just a dead end, actually going no-where scare tactic hoping people will fear the rath of BG Management?
Also, if that is true, by making an issue out of using this site, surely they will have promted some curious employees to look! Just to see what is so scarey!
Re: Monthly Insurance
Hi all, 🙂
Does anyone know where we stand Legally with regards to advertising these policies? I wouldn’t mind dedicating a portion of my website to the advertising of these policies, so before I do, I would just like to know whether I have to abide by any FSA regs, or whether I can actively market them?
Re: British Gas To Drop Appliance Servicing?
Well, as this is the Rumour mill, and (well I hope) nothing is taken as gospel, BG in South Wales seem to be booming. I have lots of friends who call into my place every day, if not, every week, and they are chocka block with work. By all acoounts, BG have had they’re quiet time, but all seems to be back to busy again. Also, I get the lowdown an all the ‘team breifs’, and from what I can gather, BG are going for it on the recruitment side, taking on apprentices and even re-training white goods engineers into sparkies.
Certainly no idication that wheels are coming off here!Re: Kitchenfitters tricks!
I’ve had that too….. Hot and cold water pipes betwen the front and rear feet :rolls:
Re: Access Database for cust’s HELP !!!
Redflame wrote:Or any other software thats easy to log info into
Hi Redflame, try this…
http://www.ukwhitegoods.co.uk/modules.p … ervicebase
ServiceBase is excellent, well worth the small investment 🙂
Re: ISE Covers
derbyhoppy wrote:I used the cover when showing of the ISE 10, so have generated a lot of interest.
There is a market for these covers 😉 Have got my other half sewing all day and night 😆
Re: What is going on !!??
I bet lots of people read this thread and want to post something…… but wont…..!!
Re: Names
r600a wrote:can we get rid of the green on that flag
Hi Bryan, if I didn’t still owe you for 1x LG Ice maker assy from about 2 Yrs ago…. I might have bitten back about that comment 😆 !
Kwatt wrote:Well, there’s not a lot I can do about the green unless I change the template a bit and red/grey looked pants
Oh well…. It’s only a colour I suppose! But if the option does come about at a later date….. can you think of me and my dislike for Green please 😀 😆
P.S, Bryan, i fear a few pints as interest are due at the Sept meeting 😀
Re: Names
That’s great K, please carry on, we’re all following, but, more importantly, what about the green…. 😆
Re: Names
I’ve registered! Looking good so far K, I can’t believe the progress so far…. from the subject kicking off to website up and in construction within 3ish weeks…. Excellent work!
What’s the next step?
P.S…. Can we change the green on the WTA website….. I can’t stand Green! Too much time in HM Forces killed that colour for me 😆
Re: DAG TEQ Awards Fixed Or Not?
We had a customer not so long ago ring us to book in a DAG job. From the start, she was most demanding, and discusted with us because she had to wait 2 Days for an Engineer :rolls: . Engineer arrives, carries out repair and leaves. No more contact with that customer….. Untill…. DAG sends us a copy of their questionaire 3Months later…..
All Boxes are ticked as ‘No’ or Negative responses were given…… even down to ‘Was the Engineer of a smart appearance’…. Answer- NO 😕 , all our guys are in full clean uniform……… Says it all really!
Re: The cheek of the bloke!
Martin wrote:Now in this instant the guy wandered around the ground floor rooms putting his company stickers on all the appliances he (or his company) fix. Which involved going out of the kitchen, poking around in the utility room, slapping stickers on fridges, freezers, tumble dryer, dishwasher and washing machine
I agree, that is just plain cheeky and shouldn’t be done.
This guy must be getting a bonus for using all his stickers 😆Although, we carry stickers containing our Logo and Tel No, they are professionally designed and printed and are no bigger than 3 first class stamps side by side. We ALWAYS offer to leave one for the customer, and they rarely ever object….
Re: Names
Martin wrote:
http://www.thewta.org
http://www.thewta.org.uk
http://www.thewsa.org
http://www.thewsa.org.uk😳 Too true……it never crossed my mind to put the infront! 😳
