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waters
ParticipantRe: do electrue care
Monday morning i recieved 1 interlock,not 10 and have been charged for it .
However i have now recieved a nice email and they have arranged for collection ,so all is now good.
I will say that this is the first time i have been sent wrong parts by electrue in 9 years,my only complaint was no one getting back to me,now they have i am happywaters
ParticipantRe: do electrue care
Well i hope i get a reply when i return the faulty vt9s i have just had.
waters
ParticipantRe: Common Refrigerator Hints
Turning the inner screw anticlockwise if fridge is getting to cold ie kalvinators and clockwise to adjust to cut out colder.Experience tells me if they need any adjusting because i fit new stats to all fridges before i sell them.
waters
ParticipantRe: Common Refrigerator Hints
I use just ranco vt9 or masterparts ge stats.These can be adjusted.
waters
ParticipantRe: Fitting Zanussi door seals
I do it same way.5 second job
waters
ParticipantRe: non gen spiders
Will the supplier exchange them for genuine.They are useless to me
waters
ParticipantRe: Electruepart
After useing them for years and getting a good price and service i see i big jump last month for electrupart spares.This is not acceptable to me so i will go to qualtex
waters
ParticipantRe: Electrue Price 1@ £9.99 Each or 2@ £4.98 Each ????????
For me,they are the cheapest around .Suppose it depends on what kind of businessman you are on geting discount levels
waters
ParticipantRe: Electruepart
Spoke to rep who set me up on special rate.PMP952 is 3.55 for 1 for me
waters
ParticipantRe: hoover 6
Model al130
waters
ParticipantRe: NVQ for the Domestic Appliance industry.
Pulled out an old assesment sheet.You have got to prove to comply with different criteria.The paperwork is unbeleavable.There are dozens of units within these units their are loads of elements ,each needs to be done,proven to be done and everyone verified by the assessor.
Here is an example of UNIT 1: ELEMENT 1.1; ESTABLISH WORKING RELATIONSHIPS WITH CUSTOMER.PERFORMANCE CRITERIA; YES/NO COMMENTS / RANGE
OR N/A STATEMENTS COVERED
1. The domestic situation of the
customer is rcognised and respected.2.Informationis exchanged within the
limits of organisational confidentiality.3.Advice and help are offered to the
customer in ways which encourage
effective working relationships.4.Information provided to the customer
is at an effective level of technical detail
for their requirements.5. Differences of opinion are dealt with
in a manner which avoids offence.6. Potential difficulties affecting the
relationship with the customer are
identified and appropriate action taken
to resolve them. ASSESSOR SIGNATURE
CANDIDATES SIGNATUREThis is why we dad to do dozens of assesments.There is a minumum number anyway,but there are dozens of units,containing dozens of elements.Some jobs will not cover all of the elements so more assesments need to be done .The paperwork is huge.
waters
ParticipantRe: NVQ for the Domestic Appliance industry.
Got my nvq 8 years ago.What a long drawn out thing it was.I started at a college in mansfield.The problem was the whole course failed ,due to lack of evidence on the field work.Even though i ran a shop and dealt with customers all the time,and was assessed on so many jobs at customers premises.Me and a friend met with a city and guilds examiner at another college,who was running the course.As he periodically met with the college ,they had kindly arrenged for us to meet him and for him to inspect our work.He had a look through, and it was arranged that we enrole at that college,to gain more customer assesments.That is the key area.You need to be assessed by someone with authority to ,Install ,repair diagnose,etc,not only that,you and the assessor need to complete and document each assesment exactly as city and guilds require.Worse still,different people from city and guilds will specify different requirements.Although we spent a long time at the next college building up loads more assesments,it was implied that he may have passed us, if he had been appointed to mansfield college.
What the leicester college has that other places havent, is that it is associated with a project to refurbish things that are donated by the public.This can be furniture,domestic appliances etc.
Once a week we would repair,deliver and install,these machines free to unemployed ,underprivaliged people around leicester.By the time city and guilds came back to the college we passed ,because they agreed to the assesor,they agreed with with the ammount and quality of the assesments.waters
ParticipantRe: WMA DRUM SPIDER
Ok thanks
waters
ParticipantRe: Masterpart vs Parts Center?
Well i have tried masterpart again,and wish i hadnt.Same thing.
Parts not arriveing,Wrong prices being charged,dispite agreed prices.
Andy is a good rep,who i like but i will not use them again and will stick with electrue.waters
ParticipantRe: graded
Thanks all .
I will give them a call -
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