Home › Forums › Public Support Forums › Help And Support › Washing Machine Help Forum › W3922 vs ISE10
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IncredibleMrT.
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July 5, 2008 at 2:27 pm #256598
kwatt
KeymasterNo problem.
No, no difference other than the spin speed and the 1600 is quieter as it has an induction (brushless) motor.
I’ll see if anyone around there has one in stock.
Very similar to Maytag EU machines, yes.
K.
July 5, 2008 at 4:39 pm #256599adamhornsby
ParticipantRe: W3922 vs ISE10
£799 is a little tad steep isn’t it?
http://www.appliance-world.co.uk/MIELE_ … ogle=1&r=4just a little bit of a step down from the W3922, not too different in spec, just doesnt have the brushless motor, power LED, delay start or the weight/detergent sensor, other than that it has all the other programmes and features, plus being a Which? Best Buy model and look at that saving!
should of been £878.58 now down to £725.95 including free delivery & connection, I’d call that a great deal!July 5, 2008 at 5:01 pm #256600kwatt
KeymasterWith only a five year warranty.
And it only loses the induction motor, delay start and all the rest? I guess it’s the same as going to buy a Mercedes or BMW then, they spank you up on the extras. 😉
K.
July 5, 2008 at 5:03 pm #256601adamhornsby
Participantkwatt wrote:With only a five year warranty.
And it only loses the induction motor, delay start and all the rest? I guess it’s the same as going to buy a Mercedes or BMW then, they spank you up on the extras. 😉
K.
lol I know, thats if you can actually get to get the car from BMW, we went through 3 salespeople just to get ours 😉 😆
it was the price that made me look!!
July 7, 2008 at 8:10 pm #256602don
ModeratorRe: W3922 vs ISE10
adamhornsby wrote: Best Buy model and look at that saving!
should of been £878.58 now down to £725.95 including free delivery & connection, I’d call that a great deal!But Adam take the typical price of a five year warranty of £169 and add that to the Miele price to get the same warranty as the ISE you are then looking at £894.95.
So even on price alone the Miele comes second :rolls:
Don
July 9, 2008 at 9:36 pm #256603IncredibleMrT
ParticipantRe: W3922 vs ISE10
Hi all,
Thanks for all your help and guidance. I ended up going with the Miele 3922 – it was a good price, 10 year warranty and the missus liked the look of it.I’ll get 10years piece of mind out of either of the the Miele of ISE and the price was more or less the same. Just hope i’ve made the right decision.
When the Miele does finally go pop and i’m on the lookout for a new machine then i’ll check back with ISE – hopefully there will be lots and lots of excellent reviews to sway my decision – lack of reviews for the ISE and a few bad ones for the Maytag and Asko variants are what made me ulitmately decide on the Miele this time (and I must admit, I do like the novelty of the drum light 😉 ).
Thanks again for the advice.
Matt 😀July 9, 2008 at 10:48 pm #256604kwatt
KeymasterRe: W3922 vs ISE10
It’s still a good machine Matt, way better than most of the out there these days.
It still amazes me that people think that spending a couple of hundred quid will buy them a machine that will last much beyond five years, I mean really, please apply some common sense. 😉
Most washers under £200 in a family home… 18-36 months then almost certain death. There are the odd exceptions, but very few.
Most machines I see are rubbish now sadly and lately, an awful lot of tarted up to look sexy ones but really rubbish under the skin. Looks good though, for a year or so even if it doesn’t really do what it is assumed to do.
I’m sorry you passed on the ISE as it is a superb machine that just does the job without any drama or hassle.
BTW the reason that the Asko made machines don’t have a drum light in them is their testing at factory, they’re a bit anal about it working for, well, almost forever really. The reliability of it isn’t proven.
To let you understand just how nuts the Swedes are about quality I’ll tell a little story it may be urban legend but I have it on good authority that it is true although I didn’t see it myself…
In the late eighties Asko were displaying at the (then) premier trade show for appliances, Domotechnica in Germany. They had a machine, just as Hoover proclaimed themselves the king of spin (not much changes ;)) with a 1200rpm spin machine. Asko meanwhile had a 2000rpm washing machine on their stand, all day, every day of the show spinning at 2000rpm and sat on top was a telephone.
Of course all the reps from all the other manufacturers couldn’t believe this, a 2000rpm machine that was running all day, every day as the Hoover would collapse in a puff of smoke if you tried that with it.
But the Swedes have a unique sense of humour that I admire as, when the reps asked what the phone was for they casually told them that it was so that they could call their factories to explain that the call was from on top of a machine spinning at 2000rpm, that it had been running for days like that and, they could still be heard without raising their voices above a normal conversational level. Not many of them made the call, you don’t really have to wonder why.
Needless to say many a manufacturer didn’t see the funny side of this especially as it made a mockery of many of them.
That was a about 1988 or so.
Asko released the 2000rpm machine about a year ago as they decided that it was proven enough for production.
If nothing else, the machines are proven beyond the call of duty, nothing leaves if it isn’t virtually indestructible.
K.
July 9, 2008 at 11:42 pm #256605IncredibleMrT
ParticipantRe: W3922 vs ISE10
Well the Miele is a done deal – getting delivered tomorrow – no going back so stop trying to talk me round :wink:. I spent most of the weekend on here with questions for you and a good deal of time googling for info – it wasn’t a decision I made lightly. Given the facts I had I made the choice. As I said, if I could have found more feedback on the ISE then I would have been more confident in going ahead with it – without it I felt it would have been a bit of a gamble.
Once i’ve built my workshop I will have room for tumble dryer – i’ll be back!
Good luck with ISE.
July 10, 2008 at 12:01 am #256606Penguin45
ParticipantRe: W3922 vs ISE10
Well, we don’t win them all….. You should get good service from you choice, and I wish you luck with it. Just so long as the Hornsby doesn’t turn up for a gloat……… 😀
It’s early days with the ISE project. It’s still relatively low volume, I must have about 150 appliances out there by now, across the range. I know all my customers by name, it’s a personal thing – I’m sure that if my appliances go wrong, it will be my fault!
By the way, when they quote you £200 for a door seal in 11 years time, do come back and tell us.
Regards,
Penguin45.July 10, 2008 at 12:08 am #256607kwatt
KeymasterRe: W3922 vs ISE10
Oh on that note Chris I meant to tell you, ISE10 PCB… >£100, pump >£30.
I got some pricing as, after 8 months Sean thought it was time to price up some parts even though we’d not used any.
I know it’s a public forum but, beat that Miele as that would make ISE what, 400{e5d1b7155a01ef1f3b9c9968eaba33524ee81600d00d4be2b4d93ac2e58cec2d} cheaper on spares alone?. 😉
K.
July 10, 2008 at 9:40 am #256608IncredibleMrT
ParticipantRe: W3922 vs ISE10
In 10 years time, when the seal goes, it’s time to either purloin one from our shop floor or get the mastic out 😉
July 10, 2008 at 9:44 am #256609IncredibleMrT
ParticipantRe: W3922 vs ISE10
kwatt wrote:Oh on that note Chris I meant to tell you, ISE10 PCB… >£100, pump >£30.
Have you got your s mixed up? >£100 could still be cheaper or more expensive than Miele.
I think it’s time to get friendly with a few Miele agents now – did I mention I can pass on my staff discount to preferred friends 😉
July 10, 2008 at 10:07 am #256610kwatt
KeymasterRe: W3922 vs ISE10
No Matt, the ISE10 prices there are “>” as in “less than” the figures given.
In comparison Miele are usually about £116 plus VAT for a pump or £350-400 plus VAT for a PCB. They can only be replaced by a Miele engineer on the newer machines as the PCB needs reset by a Miele laptop to which they allow nobody else access (they have a monopoly on it) and that will cost, at current prices, £90 odds plus VAT for the visit and a quarter hourly labour charge thereafter. It’s not cheap as the minimum to replace a simple drain pump would be about £250 plus VAT on a Miele compared to well under £100 on an ISE10, quite a dramatic difference.
This is what I often refer to as “being held to ransom” on service and Miele are not the only ones at it, Indesit (Hotpoint/Creda/Ariston/Scholtes), Hoover/Candy and others do this as well.
This forces you into one of three choices, pay the ludicrous ransom, insure it on a deal that they present which won’t be in your favour or, the most common option, you scrap it and buy another machine.
So, if your £800 Miele throws a wobbly on it’s 11th birthday and you need a PCB you face a charge of around about £500 to have it sorted, in most cases, most people will just write it off and buy another despite it being designed to last a lot longer. Hardly good for the environment and hardly good for your pocket but great for manufacturers and retailers that want to sell white boxes.
Many retailers will almost openly tell you that they don’t want to sell products that last as it kills their replacement sales. Very sad really that people are being duped in this way.
Of course on many lesser brands this can and does happen A LOT sooner, often in under two years.
K.
July 10, 2008 at 11:54 am #256611IncredibleMrT
ParticipantRe: W3922 vs ISE10
< is less than. Don't mean to pick faults, it just confused me at first reading that's all.
I hope you are wrong and my Miele gives me many years of trouble free working Who knows, by the time the warranty is over the service ‘monopoly’ might have been relaxed.
💡 Just thinking about warranties now and I remember having a phone call from my bank when my account was upgraded, and as such they will double the warranty of any product I buy as long as I register it with them within 30 days of purchase… so, maybe 20years warrany is up for grabs! I reckon there’ll be some cap on the years though, so maybe i’ll get another 4 or 5 from it before I need to start worrying about paying for repairs.
Fingers crossed, eh!July 10, 2008 at 4:45 pm #256612adamhornsby
ParticipantRe: W3922 vs ISE10
Penguin45 wrote:Just so long as the Hornsby doesn’t turn up for a gloat……… :
Hehe, I won’t gloat, honest. The Swedes really are great, look at Volvo and IKEA (urmm Swedish meatballs!)
Good choice Matt. As Kwatt says, both the Miele and Asko machines are great, both of which would be on my hitlist, rather than any of the other crap on the market, at the moment we have a Hotpoint WMA35, (only temporary) and it seems okay at the moment, but only time will actually tell whether it lasts until the completion of the kitchen extension, then we’re practically buggered exuse my French. 😉 Also, is it just me, or does Hotpoint’s new range look slightly Zanussi/Electrolux esque?
But back to the point, the Miele will not need replacing, not for 2 decades at least. Dealing with Miele kitchens, everything Miele do has impeccable design, made from the best components and materials physically available, built like a Rolls Royce and as indestructable as a tank and tested to the extremes.
Well done! :tup:
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