Dave_Conway

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Viewing 15 posts - 11,731 through 11,745 (of 12,426 total)
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  • in reply to: Automated call/invoice software #109739
    Dave_Conway
    Participant

    kwatt wrote:Dave & I are evaluating some stuff, stay tuned and we’ll get back to you on it. 😉

    I have been testing some today (yes I know it’s a bank holiday 🙄 ).

    Some have good features, some have useless features, some are web based some are local databases.

    Does anyone have any good ideas or thoughts on what they would like to see as part of any software solution. i.e. engineers diary for one, although most have this already in some format.

    If you post up what you would like, I can feed it back to the people who write this stuff and hopefully between us we can come up with a solution that suits everybody.

    Dave.

    in reply to: fridge freezer stats #110668
    Dave_Conway
    Participant

    Re: fridge freezer stats

    ted wrote:How many of you transfer the original white sleeving that insulated the original capillary to the VT9 you are fitting…………

    Most probably if it’s removable. At the moment i’m buying the Hotpoint one’s at a very reasonable price and the capillary is alreay insulated 🙂

    Dave.

    in reply to: Manufacturers Parts List CD Roms #109447
    Dave_Conway
    Participant

    Re: Manufacturers Parts List CD Roms

    streetlighter wrote:how much is the mfi software and where can I get it?

    I don’t know whether MFI Extracare supply the disk to anyone but account holders and agents but you can give them a try, phone number is 0845 7959722 option 3. If they aren’t forthcoming let me know and I’ll see what I can do. It’s called “Identiffier”.

    Should be around £25 ish I think.

    Dave.

    in reply to: fridge freezer stats #110664
    Dave_Conway
    Participant

    Re: fridge freezer stats

    We tend to stick to the Ranco VT9’s on the whole and the VXO’s for the Candy, Servis etc.

    Never really have any problem with them, although Danfoss are considered the better quality stat, they are highly priced by comparison.

    The defrost problems are normally associated with the universal stats and the overlong capillary, so placement is particularly important, ie, don’t stuff the excess behind the evaporator.

    HTH

    Dave.

    in reply to: Manufacturers Parts List CD Roms #109445
    Dave_Conway
    Participant

    Re: Manufacturers Parts List CD Roms

    13amp wrote:It does take ages to download now though.

    If you mean the time it takes for it to actually start up, it’s not you’re PC, it’s seems to be something to do with Win XP if that’s what you’re running. Mine is exactly the same, and so is the MFI software which is written by the same company. It was fine under Win98.

    Dunno why 😕

    Dave.

    in reply to: Upright Freezer #110571
    Dave_Conway
    Participant

    Re: Upright Freezer

    Both really. I can’t comment on Scandinova as it is not an actual make as it were.

    They are imported and badged “Scandinova” which is the Comet brand name, so it’s impossible to tell what they actually are untill they go wrong and then we get to see them.

    Dave.

    in reply to: Upright Freezer #110569
    Dave_Conway
    Participant

    Re: Upright Freezer

    Guest wrote:Has anyone any comments on the SCANDINOVA make of freezers please?(The husband saw them in Comet, and is impressed with the price!)

    No comment 😉

    Dave.

    in reply to: New Appliance Sales #110655
    Dave_Conway
    Participant

    Re: New Appliance Sales

    Del,

    D.A.D. do the full Miele range if it’s any help.

    Contact details:

    Phone: 01452 504084
    Fax: 01452 504545
    Email: sales@dad-online.co.uk
    Web: http://www.dad-online.co.uk

    Dave.

    in reply to: Some interesting questions for retailers #110643
    Dave_Conway
    Participant

    Re: Some interesting questions for retailers

    It is an interesting concept.

    Is this a case of the manufacturer avoiding any financial repurcussions regarding the soon to be changed weee directive though ?

    Although, worked properly it could be beneficial to all.

    Dave.

    in reply to: New Appliance Sales #110652
    Dave_Conway
    Participant

    Re: New Appliance Sales

    Sounds good to me.

    Who would we approach for such a deal, manufacturers or independant distributers ?

    Anyone know of an exceptionally good distributer to deal with ?

    Dave.

    in reply to: Dual Fuel Cookers – Corgi or not? #110584
    Dave_Conway
    Participant

    Re: Dual Fuel Cookers – Corgi or not?

    Albert wrote:I’d agree with most of the points Dave raised, other than changing a door seal (if he meant on a duel fuel), as a self employed CORGI engineer I’d have no problem sub contracting the replacement of an oven door seal to a non registered engineer.

    No I don’t have a problem with that either, I send my own engineers to replace door seals and carry out surface temperature tests on dual fuel and gas cookers, but in the eyes of Corgi and possibly the HSE, if you are registered you should be aware of the potential problems and carry out all the relevent safety tests as well.

    Before we were registred with Corgi and I had not done any gas training I could quite happily go around changing seals, elements etc with no fear of repurcussions.

    As mentioned, double standards 😕

    Dave.

    in reply to: Another Indesit timer clicking round #108345
    Dave_Conway
    Participant

    Re: Another Indesit timer clicking round

    Martin wrote:Very interesting experience and worth adding to this thread I think?

    Yes, I thought so as well when saw it last night. Looks like the heater is switched via the pressure switch then 😯

    Can anyone get hold of a wiring digram for these machines or do a check on how the heater is connected/switched ?

    Dave.

    in reply to: Domestic & General loves Corgi? #110587
    Dave_Conway
    Participant

    Re: Domestic & General loves Corgi?

    It is actually becoming a total pain the @rse trying to work out what is, what isn’t covered and how long for with some policies and guarantees.

    “The engineer should check the customers policy or guarantee/reciept while in the house” we are told, yeah right ! You try and decifer some of them, if the customer can even produce it.

    In an ideal world, the policy and/or guarantee should be verified before a call is even actioned, and the level of cover clearly stated on any communications passed to engineers, we will never have an ideal world but a clearer explanation to both us and the customers would be a start.

    Dave.

    in reply to: Dual Fuel Cookers – Corgi or not? #110580
    Dave_Conway
    Participant

    Re: Dual Fuel Cookers – Corgi or not?

    To further the debate on this subject, when I was last “checked” by a Corgi inspector 2 years ago, I asked the above questions and more for the very reason wizard has asked.

    His reply was much the same, but it does make a difference if the company is Corgi registered or not. For example, if wizard (who is not registered himself) is carrying out a call on a duel fuel cooker for one of his own customers, it is perfectly ok to do this, so long as no gas tight union is disturbed (a bayonet connection is not considered to be a gas tight union as it is self sealing). But, if wizard is carrying out a call on a sub contract level for a Corgi registered company, the registered company may well be in breach of the gas regulations.

    The same applies to me, if I recieve a call on a gas or dual fuel cooker, and as my company is Corgi registered (there is a difference between companies that employ engineers and one man outfits here), I am deemed to be competent in that field and must attend myself as I am the only person within my company that has carried out and passed the relevent ACS course and assessments, even if it’s just to replace door seal.

    The reason for this is I assume, that a self employed and/or non-registered engineeer would not have the knowhow to carry out all or any of the other tests and visual problems we as registered engineers are meant to look for (in Corgi’s view), so if you don’t know about the possible problems, you aren’t going to look for them.

    Double standards ? Yes, it is, and whether you adhere to those guidlines is your choice at the end of the day.

    Oh, how I wish Corgi had taken up my offer to join the site and answer these sorts of topics directly, sadly they chose not to 👿

    Going back to the bayonet hose issue, I was told at the time by the Corgi inspector, that anyone can disconnect and reconnect them as they are self sealing, so the next time you have to move a cooker or shift that gas dryer stacked on the washer, it’s perfectly ok to do so.

    Dave.

    in reply to: Hoover TV30 tumble dryer #110603
    Dave_Conway
    Participant

    Re: Hoover TV30 tumble dryer

    Yes, you know something is seriously wrong when Hoover/Candy decide that the rear bearing should now only be supplied as a kit which includes the drum, rear heater support and associated parts and sell it at around £65 ex VAT trade 😯

    Another one for the “Should’ve been a product recall” category ??

    Dave.

Viewing 15 posts - 11,731 through 11,745 (of 12,426 total)