[helo_75]

honestly, just take a pin, push through the paint and reset it that way.. ive never taken one off/changed one yet… and believe me, ive changed a few

[helo_75]

i wouldnt have a wt machine thrown at me with a £50 note stuck to it

the wd machines only really become a massive issue when they have that horrid blue lit digital display (software variation issues)

wont they ley you have a zanussi or a machine u know will last more than 6 weeks?

glad you got it sorted btw

[helo_75]

ooh, live testing, shouldnt really be doing it

could be the pcb, but youll need an eprom too

but… could also be pressure switch, so its your call, id think the pcb would be most likely

[helo_75]

could just be a fan or a thermistor

unusual to be a gas problem, i have to say

[helo_75]

unusual, and to be honest youd normally get a fault code if the pcb fails to energise the pump!!!

do you hear anything when you turn it to spin/drain?

[helo_75]

or change the tub and get hotpoint out to put a new tub in the new one under warranty?

lol, play them at their own game

[helo_75]

good luck

its not a slanging match, adams a cad student with no previous experience

i tire at times of people who make unfounded, sweeping statements, thats all

im glad your getting somewhere, and i hope our advice helps

good luck

[helo_75]

adamhornsby wrote:Hehehe, good one Greg, every Merloni product carries that, not susprising really, the things breakdown within a week 😆 . In answer to the OP what I would do, is demand a refund with a capital ‘D’ with comet or hotpoint and buy a decent machine not anything connected with Merloni company. Failing that chuck, you could always send an email to Watchdog. 😉
watchdog@bbc.co.uk
That’ll make a mockery of Hotpoint.

Adam

yet another unfounded, ridiculous, stupid sweeping statement

adam, there really is no need to throw comets name into the hat for a refund,now is there?

for reference purpose, d&g might claim to be underwriters for hopoint, but theyre the people responsible for paying the authorised repair agents for the repairs, and indeed pay for the machine if it needs to be replaced

norwich union insure ford cars, if you write it off, do they make ford pay for a replacement?

no, they dont….. please, at least be realistic about the way you advise people.. the facts dont change, the machine is faulty, and d&g have a legal obligation to maintain or replace the appliance within a reasonable period of time

comet was only mentioned as another option to try and resolve the customers problem.. it wasnt mentioned so someone could advise they march into the comet store and demand a refund for a machine they might even not have supplied – in fact they probably didnt, because normally if they did, they would be used by d&g for the repairs!

and who takes into consideration depreciation of the appliance value? luckily, d&g will supply a replacement at no cost, IF the visiting engineer deems the machine B.E.R and recommends a replacement

of course there’ll always be grey areas, and arguments for and against replacement, but im sure if you ring d&g, and ask for a comet visit, u’ll get one , as comet are an authorised repair agent

and, you’ll find that the number on d&g policy is 08709 066 066

thats actually merloni customer services, so your not actually ringing domestic and general themselves

get the number out the yellow pages

adam, yes the merloni machines arent the best on the market, but the simple facts are that theyre a big seller, and people will continue, for the mean time, to purchase them and use them.. yes, we engineers arent their biggest fans, but they keep us in work

watchdog wont help, theyve got bigger fish to fry….

i know what id do, i do it everyday, i put the customer 1st, and sort out the problem

i wonder if that question was on your application form when u applied for your job at comet , adam? how DID you get on i wonder

[helo_75]

might be helpful, if you counted the lights.. ie the top 1 being 1, second being 2 etc

let us know the numbers flashig, i.e 1 +3+4

then we can more than likeley help

[helo_75]

ring D&G comet are agents or them, and they can arrange comet to repair/examine your machine

regardless of the facts, ur machines faulty, it either needs putting right, or writing off

come across this a lot, speak to the comet engineer, as long as hes got a d&g referral number, he can act on your behalf

we aint all bad ya know

[helo_75]

hang on, ur on d&g, and ur havin that much trouble and u still got it?

have comet called out? speak to the engineer, if hes any good, he’ll know what to do !!

cant be specific, but anythings possible

[helo_75]

u need to take the kickplate off

open the door, and theres 2 screws holdin the kickplate on

then u can undo the final screws to get the panel off

[helo_75]

well, i thought id overprice it

seriously, when are the manufacturers ganna be held responsible for this throw away rubbish?

[helo_75]

looks far too intellegent to me

[helo_75]

people have NO idea how bad the haier stuff is

the motors on the washers are being changed on a daily basis

pcbs you have to let run through the program, cos u cant reset em, and if they go faulty, theyre impossible to code

they must be knockin em out for around £5 a unit

[Author]

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