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The only thing I can suggest now is to inspect the heater, heater thermistor and connected wiring for breaks, resistance, continuity and insulation. It looks like yours will have the heater with the thermistor combined.
Is one of the buttons labelled Start/Pause. If it is not one of the top two far left vertical buttons then locate the START button and press and hold this and any other option button whilst turning the knob one click clockwise then release buttons and see if that gets you into diagnostics mode.
You don’t need to keep the buttons pressed all the way through, just for a couple of seconds as you turn the knob. Even though there are over 20 different display/control panel setups is doesn’t actually show one like yours with the dispenser drawer to the right so the instructions I have given are for the nearest alternative.
I am on the tram coming home from Old Trafford atm . Did you keep the two buttons held in whilst you turned the knob ?
Ok, try this, turn rotary selector switch to OFF. Press and hold the top two left hand buttons in and switch the knob one position clockwise. That should enter diagnostics mode. Slowly turn knob clockwise one click at a time until a three digit code E** is displayed, that is the full error code. To exit diagnostics turn off, on, off.
Hmm, all Zanussi based machines use E** for error codes but E7* codes all relate to heater circuits, specifically the thermistor. The only way to get the full E** code is to enter diagnostic mode. Unfortunately there are many different display/control panel set ups on these machines and around 7 or 8 different ways to access the diagnostics. A picture of the control panel might help if you can post a link to one.
Nat necessarily, if it is just a broken wire it would be worth fixing that to see if it works first.
A fault related to the detergent dispenser. Possibly broken wiring inside the door, may have also damaged the main control unit.
You have once again posted in the wrong forum, as you have trade access it would be a good idea to have a look in the TRADE TECHNICAL forum. You will find your previous post with an answer.;)
