[jontymox]

There were no signs of burning on the board… customer installing another w/m.

jonty

[jontymox]

Thanks for the info’ Dave,

Returned to test further, and no voltage from board to drain pump.

Regards,

jonty

[jontymox]

Thanks gent’s,

Looks like a board fault, as heating element insulation remains good when the programme fails, and unaffected when wires are removed from it.

Customer probably buying a new w/d but I wonder if you sent all three modules to QER? (Programme, Control & Display Modules)

jonty

p.s. sad to see EMW have ceased trading recently.

[jontymox]

Thanks Dave,

Will return in the next day or two, and update you.

jonty

[jontymox]

Good morning,

Received a call shortly after posting from my customer, who has established the dryer is under warranty!

Thanks for your help.

jonty

[jontymox]

Good afternoon all,

Well Dave, you’re right again!

The element was causing the problem/s, and I’ve replaced it.

It was severely corroded/damaged, and I wonder why it didn’t trip?

Thanks again,

jonty

[jontymox]

Thanks Dave,

Will revisit in the next couple of days, and let you know outcome.

Best wishes,

jonty

[jontymox]

Thanks Jem,

Awaiting customer feedback, as he now thinks the dishwasher is under warranty…

jonty

[jontymox]

Well, having done a little research the problem may well be due to a faulty heater relay on the main board.

Although the dishwasher heats up, I wonder if anyone has come across this problem on Bosch/Neff/Siemens, as Gaggenau are part of their stable?

jonty

[jontymox]

Thanks for that Merv,

Will update in due course.

[jontymox]

Have had a look at the info’ Dave, but will probably have to admit defeat on this problem, as I renewed the board earlier today and the fault remains.

I just don’t know why, and feel the need to cut my losses….

Thanks again for your help.

jonty

[jontymox]

Will bite the bullet and try new board.

[jontymox]

Wiring to and from flow sensor to board good, so suspect board sending and receiving incorrect “messages.”

Has anyone found the board to be at fault for this problem, as customer would like d/w repairing?

jonty

[jontymox]

Will do Dave,

Thanks yet again for your help; I’ll return early next week to this problem.

jonty

[jontymox]

Thanks again Dave,

Have arranged to revisit early next week.

Merry Christmas

[Author]

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