[kwatt]

Simon,

It should have a model number like APL or ADP****, you’ll need that and we can help you.

K.

[kwatt]

I didn’t know you got them umbrella things with a pint of Carling! 😕

K.

[kwatt]

Re: Repairs@

Thing is, even without heavily promoting it, other than what you guys are posting in the forums, the volumes are staggering given that…

1 It’s just been launched really

2 There’s been no advertising outside of UKW

3 The advertising on the site for it isn’t silly even within the forums

There’s no bad in any of that, the more subtley we use it the better IMHO.

The biggest problem is that there isn’t really any specific areas as such, there’s fooking loads of them! Quite surprising in some ways, not at all in many others.

For now, without unleashing me on it, probably the best course of action is to quitely promote it to the trade within the trade forums. When, as Kevin says, a couple of other things click into place, it should take care of itself but those that miss the boat will have missed the boat in many ways.

I still think it’s crazy though, it’s like me telling people to roll up and collect their free money and then they just walk on by, Crazy!

K.

[kwatt]

Blade,

It’s one of those “could be” problems and we’d just be guessing at it without specific testing etc. and, due to our nice friends in Brussels we’re not allowed to give you specifics in case you fry yourself.

If it’s any consolation, many refrigeration system fauts and electronic faults these days are engineer only stuff. 😕

K.

[kwatt]

Call Smeg and complain. When the engineer calls back, if it’s the PCB again, ask that he replaces the soap dispencer at the same time. 😉

K.

[kwatt]

Re: Repairs@

Thanks John, it may come to that, but I hope not. 😕

What you could all do is review the trade article that I’ve just written in Articles/Site Help titled “Repairs@ For The Trade”. Assuming that’s okay, or we fix it on review, then I intend to do a front page article on the module soon. I’d do it tonight but I need more information first of all.

Dave, fancy doing the FAQ entries for Repairs@, I totally forgot about that. John, you could maybe help Dave with that.

Jason, Mark, Phil can we encourage DASA members to sign up, after all it is free chargeable work and I dare say a benefit if they’re told about it! I didn’t want to promote it on the DASA forums due to the politics as I’m a twat that way, eh Jason. 😉

Ay other ideas for promoting this to the trade in the short term? It’s just with traffic on that scale not two months from launch just think where it could be in a year from now!

And, I have plans… 😈

K.

[kwatt]

Re: Repairs@ Module

Just to make life a little easier I’ve redone the Repairs@ application form this evening and it’s available now in the downloads section under PDF documents.

A direct link to the page is;

http://www.ukwhitegoods.com/modules.php … load&cid=1

If you haven’t applied I have hopefully made it a little easier to do so.

K.

[kwatt]

We have a bit of a plan there as well Mark, it just needs organisation. 😉

K.

[kwatt]

Flipper fingered Penguin’s typo corrected. 😉

K.

[kwatt]

Re: stoves newhome

Guest wrote:to have a look at a stoves new home 800 , apparanty the fan is making a bit of a noise but im unsure if it the bottom fan or the internal one .

it had been sitting for a while in a garage before i sold it but as a good will jesture feel it has to be 100{e5d1b7155a01ef1f3b9c9968eaba33524ee81600d00d4be2b4d93ac2e58cec2d}

so are there any engineers in the stevenage area who could go have a look and give me the quote and then i can action the work ?

many thanks patch bullcross@ntlworld.com

Transferred to this thread, please do not post the same topic to multiple threads, all it does is annoy people who read the same thing over again.

Other thread deleted.

Thanks

K.

[kwatt]

Yep that’s fine John, feel free.

Kev has the list and he’s going o analyise it and see where we need cover the most, but with that sort of volume going through it it’s going to be a mammoth task to put right. TBH I was shocked when Trevor told me the figures.

K.

[kwatt]

Will do when I’m back in the office (and remember :lol:)

K.

[kwatt]

Depends on the adjustments needing made to the hole, if any. But about £40-70 would be about right depending on where you live as rates do vary across different areas of the UK.

Hope that helps.

K.

[kwatt]

++UPDATE++

Well Trevor checked the dead table for me this afternoon and it makes for interesting reading on one figure alone…

There has been 1457 calls missed, even allowing for people testing that’s still a helluva lot of missed calls in a month and a half roughly.

All I can say is, if you haven’t given us details yet then please do so.

K.

[kwatt]

Well we’ve made a start at least and, since most will ask one of us what’s going off, it would seem prudent if we all were doing likewise.

I kinda alluded to it in the post I did this morning anyway.

K.

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